Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/02/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is partially acceptable..
  
  Sincerely,
  
  ***************************earch, please consider signing up for a Bizapedia Pro Search account as described on this page. This makes it impossible to OPT-OUT.I am requesting IMMEDIATE and PERMANENT REMOVAL of my PII and former business listing (that I did not authorize for this site) from bizapedia.com.

  Business Response

  Date: 02/03/2023

  Hi ******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  ******* & ******* ************************* (IL)
  
  Upon receiving your inquiry, we reviewed the current records for your company published by the relevant governing agency. Our review showed that this agency continues to publish your company's information as displayed on the Bizapedia.com website regardless of your company's current filing status. As is our policy, we will not remove or change a company profile as long as it accurately reflects the current information published by the relevant governing agency, even if your company is no longer listed as active.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:01/31/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The name of my company is Holistic Acceptance, PLLC.

  The link where I am seeing my personal home address is:

  *********************************************************************

   

   

  Business Response

  Date: 02/01/2023

  Hi ******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Holistic Acceptance, PLLC (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. As is our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 02/01/2023

   
  Complaint: 18959740
  
  I am rejecting this response because:

  I am comfortable with the changes they have made regarding my address and contact information being removed, but I would like the copy of the request I made to remove it be taken down from public view as well. See attached. 

  
  Sincerely,
  
  ***********************

  Business Response

  Date: 02/03/2023

  Hi ******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Holistic Acceptance, PLLC (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. As is our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:01/31/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************moving" information, your overall haphazard handling of people's personal information is gross negligence and purely unethical. There is a reason that other business directory sites (your competitors) hire a mediator to shield personal data from the public. You are putting the lives of business owners and their families in imminent danger and subjecting them to unnecessary harm. I would suggest refining your data collection algorithm to implement precautionary measures to shield this type of information. Simply put, its the ethical thing to do.

  Business Response

  Date: 01/31/2023

  Hi ********,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Grip Of The ************** LLC (NV)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. As is our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Business Response

  Date: 05/18/2023

  Hi ********,
  
  According to your support request, the company profile you are contacting ** about is listed below:
  
  Grip Of The ************** LLC (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. As is our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 05/18/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************

• Initial Complaint

  Date:01/30/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ********************************************************************

   

  I didn't even had a chance to put my website out there and all my personal info is open to public.  As I stated previously Touch of Luxury Spa, LLC is a home based spa studio and no need to expose all personal information. This is not right. I hope we can resolve this and the business will be taken out from Bizapedia website. Thank you.

  Business Response

  Date: 01/31/2023

  Hi Izabela,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Touch Of Luxury Spa, LLC. (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. As is our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 01/31/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***********************

• Initial Complaint

  Date:01/26/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Please type my name and city in ****** which brings a couple of links which I am no way related 

  ********************* ***************************
  

   

  CITY: ************ 

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

   

  Business Response

  Date: 01/31/2023

  Hi ****,

  We are unable to respond to this complaint without the following information. The user will have to provide this.

  1. The direct urls to the company profiles as found on our site.

  2. Or the legal name of each Company and its Filing State

  Thank you,

  Bizapedia Support

• Initial Complaint

  Date:01/23/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

   
  Complaint: 18884295
  
  I am rejecting this response because:

  Although Bizapedia removed his full name (****************************) which we appreciate however, they did not remove our home address which I still clearly see (01.25.2023) on ****** beginning with 101 W.....although they have written on the Review Page displayed that name and address is hidden. That is not entirely true.  Please listen carefully to what I'm saying.  I'm adding a new attachment that will show that when a customer looks up our business with the name Bizapedia attached to it you will see no name of the co-owner, but you will see now only see the 101 W........ Drive which is still private home information that they do not have a right to publish.  And 101 W..... Drive.

  We do not want Bizapedia posting an address for us period. We expect them in good faith, decency and honestly to honor our request. Plese refer to my attachment which is different from the one they have displayed in their answer.  Again, you can ****** our business name under ****** and you will see the 101 W..... Drive address.  It's just that simple. We also want Bizapedia to remove and delete themselves altogether from our name on ******.  We will not be doing any business with them. We do not need their business to accept our reviews on their platform. They can select another business at this point very respectfully. 

  We will not accept any excuses until our request is honored in full by Bizapedia. This is my response.  Thank You!

  
  Sincerely,
  *************************

  mediately. We do not want strangers coming to our doorstep. Please help us BBB in resolving this. This company has much bad publicity in doing home business owners wrong and this is not the right way in order to solicit our business.

  Business Response

  Date: 01/25/2023

  Hi *******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Eternal ************************* LLC (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. As is our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Business Response

  Date: 01/26/2023

  Hi *******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Eternal ************************* LLC (**)
  
  We submitted a request to ****** and Bing to check the page in question for changes. The search engines will generally update their search results whenever they detect a change to a page's content, although the process can take anywhere from 1 to 30 days. Please note organic search results are not controlled by Bizapedia and there is nothing further we are able to do to hasten their update or removal. You will have to personally communicate directly with entity that owns the search engine through one of their online tools to have a search result removed in an expedited manner.
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:01/19/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

   
  Complaint: 18839857
  
  I am rejecting this response because:

  I never stated that the information was incorrect. I stated that I don't appreciate Bizapedia posting my personal information without my permission. If all you can do is "hide" my personal information then I would appreciate it.
  
  Sincerely,
  
  *********************************

  Business Response

  Date: 01/20/2023

  Hi ********,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  Joyful Remnants Photography LLC (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. As is our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:01/04/2023

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I regesterd my company with the *********** and now Bizapedia has it available for everyone to see. I can not find a way to contact the company to remove my information from their site and to have it sold as data to other companies.

  Business Response

  Date: 01/05/2023

  Hi ******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  ******************** Consulting LLC (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. As is our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

• Initial Complaint

  Date:01/04/2023

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My company name is *********************** inc,it's on the bizapedia website,amd I can't seem to grab. A link from the site at all!

  Ther is no other information o can give you,amd why is it that your asking for information or clarification when I have been more than clear about the bizapedia not removing all of my information,it has been almost two years that I have been trying to contact t them to do so..they have a opt-out option but the web page is and has been broken since this started,there are numerous other complaints of the same nature.pleaw respond back with whatever whats needed to move forward.

  Business Response

  Date: 01/09/2023

  Hi ******,
  
  According to your support request, the company profile you are contacting us about is listed below:
  
  *********************** **** (**)
  
  Please note that we checked with the appropriate governing agency in your companys jurisdiction and have certified that the information on our site matches the information the agency has made available. As is our policy, we will not change or remove a company profile as long as we are current with the information the governing agency has published. If the governing agency updates their information, then we will update our information accordingly.
  
  Alternatively, you can hide private information (*) yourself which we've done for you as a courtesy. As explained in the preceding paragraph, other than hiding your private information, there is nothing further we can do to assist you in this matter.
  
  (* Private information is limited to names of people and addresses)
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 01/09/2023

   
  Complaint: 18677432
  
  I am rejecting this response because:
  ThereThere is a bad review from a source that is non-credible all of my information still exists on your website I do not want it on there I shouldn't have to be able to be subjected to fake or non-credible reviews that anyone can post at any time I'm getting death threats to my children and my family I'll move forward with legal action if you do not take it down immedi immediately there are many other complaints of this type regarding your website I have compiled numerous other people that have the same fake bad reviews on you're bizapedia site it's sad that I only got a response by having to go through the BBB I will continue with legal action if you do not take my information and the bad reviews off of your website immediately
  Sincerely,
  
  ***********************

  Business Response

  Date: 01/10/2023

  Hi ******,
  
  According to your support request, you have complained about a review posted on the webpage listed below:
  
  *********************** **** (MN)
  
  As you may be aware, Bizapedia currently hosts numerous third party reviews on its website. As a result, Bizapedia is simply not in the position to evaluate the accuracy of these numerous reviews. Thus, absent unusual circumstances, Bizapedia cannot honor requests to remove such reviews.
  
  Please be aware that under the ******* Communications Decency Act, 47 U.S.C. 230, Bizapedia, as a provider of an interactive computer service, cannot be treated as the publisher or author of third party reviews posted on the Bizapedia website. Thus, any court action you pursue regarding the review must be asserted against the poster of the review and not Bizapedia.
  
  Furthermore, Bizapedia will not disclose identifying information about the poster of a review without a valid court order from a court of competent jurisdiction.
  
  You are always welcome to rebut any review posted on our site by clicking the related link under the review which reads "If you are an authorized representative of this company, please click here to respond to this review".
  
  Notice: Please do not reply to this message. Replies to this message are routed to a mailbox that neither accepts nor retains mail sent to it. If you have further questions or comments, please use our contact page.
  
  Sincerely,
  Bizapedia Support

  Customer Answer

  Date: 01/10/2023

   
  Complaint: 18677432
  
  I am rejecting this response because:
  II should be able to opt out of having this website contain any and all of my information every other website does except for this one I do not consent to being a part of bizapedia I never did they continue to post non-credible unverified reviews from anyone I've gotten threats from strangers my children have answered the phone and been threatened with their lives it is absolutely ridiculous that they continue to keep my information on their website they are the ones who are fostering other third parties if I want to opt out from their website I should be able to all of their portals and links to be able to do so are broken and everyone knows that this is a scam site trying to create traffic so they remain relevant in the ****** search and the BBB gets paid by busipedia to be able to get away with it
  Sincerely,
  
  ***********************