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Business Profile

Taxes

Govt Assist, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Taxes.

Reviews

Customer Review Ratings

1

Average of 20 Customer Reviews

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Review Details

  • John F

    Date: 05/13/2025

    Scam, I used this site to renew my passport. It seemed legit. I paid the fees and received an invoice for my purchase. I then got a text informing me that I have an email with steps to avoid any unexpected delays. the email stated that I didn't pay any government fees and gave me weird step by step instructions with several one-time use codes to use to pay more money. The email had also created an email for me with password for me to use.

  • Nicole D

    Date: 09/27/2024

    This company leads you to believe they are assisting you to to renew your passport and their wording on their website leaves you to believe you are paying for your new passport as part of the fee you pay them and then they email you to tell you that you paid them $243 for them to help you with the process and you have to pay an additional amount to get your passport. $243 for a few emails by deceiving customers is bad business!

  • Christine L

    Date: 09/26/2024

    If I had understood that it would cost $182 to use their services I would never have used them. My understanding was that the $182 would go towards my passport fee. How can they charge nearly as much as the passport fee to support obtaining a passport? I would willingly pay @ $35.00 for such services, but no more. This is a scam business.

  • susan L

    Date: 08/04/2024

    They falsely state they will renew your passport for $158. All you receice is forms and how to mail them.

  • Jefferson T

    Date: 07/18/2024

    Total scam, ein-federal-tax-id.com does not have a phone number on their contact page, even though they mention I can contact them by phone. After searching for Govt Assist LLC which is mentioned several times in their fine print, I find a number and call them, and hey say they are a different service and my order number is not in their system.This is misleading!

  • Dinora G

    Date: 05/02/2024

    This page is a scam. They took sensitive information like my name, address, SSN and they do not show their privacy statement before you enter the information.I am afraid they will use and information and stole my identity. They need to show down this page immediately.

  • Tiffany S

    Date: 12/01/2023

    Shady company. Tried to apply for a FREE EIN number, got pushed to this site, was not asked to confirm any transactions, then see a charge for almost $500! This SHOULD BE ILLEGAL!! I would like my money refunded immediately!

  • Susie R

    Date: 11/01/2023

    this site is a scam. took all my information and now my personal data is out there. the monies i spent need to be refunded so i can not purchase identity protection. shame on you

  • Stacy W

    Date: 10/31/2023

    Total bait and switch! This place is a scam. Do not use them to renew your passport. They are just trying to steal your information and your money. Unfortunately they came up first in the ****** search for renewing your passport. In attempting to contact their customer service they do not respond.

  • Mary S

    Date: 10/30/2023

    Their website looks like a Federal IRS website since it mentions IRS as part of their url, but it isn't the **** I am a 75-year-old person and could not think clearly and unable to read the very fine print. I also have comprehension issues (grandson is filling this out for me.) Actually I did not even notice the fine print. Regretfully I paid a fee of $329 which I ask to kindly be refunded. Their homepage does not indicate the amount of their fees. If I knew what their fee is, I would have stopped since I have limited income (only Social Security). Also there was no mention of the $329 fee on the link to go to the application form and also no mention on the pages on the application form either, except for the very last page. On the last page I entered my credit card info automatically without thinking. I just assumed their fee of $329 included a required IRS fee. I ask for consideration of a refund of $329 please. Also please delete my personal information from your system since I already have been hacked by 2 people on the web already. Thank you.

Govt Assist, LLC is NOT a BBB Accredited Business.

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