Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Water Purification Equipment

AlkaViva, LLC

Reviews

Customer Review Ratings

4.79/5 stars

Average of 43 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNancy P

    Date: 06/27/2024

    4 stars

    Nancy P

    Date: 06/27/2024

    The machine works fine. The water tastes as it should. The difference in taste compared to out of the tap is noticeably superior. The problem i have is getting replacement filters in ******. It is crazy expensive and not very available for people who are not on line shoppers. Any local distributors double the price of filters making it challenging to afford on a tight budget.

    AlkaViva, LLC

    Date: 06/28/2024

    Thank you for your honest feedback. We're glad to hear that you're satisfied with the performance and taste of your water system. We understand your concerns about the availability and cost of replacement filters in ******. If you need assistance or have any suggestions, please don't hesitate to reach out to our customer service team. You can also take advantage of our referral program, which offers 3 years of FREE filters if you refer someone who purchases an ionizer. Your input is valuable to us as we strive to improve our services.
  • Review fromHoward C

    Date: 06/27/2024

    5 stars

    Howard C

    Date: 06/27/2024

    I bought a machine from ************************* off 20 some years ago and was very impressed with what the machine did. My wife was diagnosed with MS and was not doing well. ****** told us about the machine and the benefits and so we bought one. It helped tremendously and we are grateful. Thank you ****** and ****** for your friendship and support!Peace

    AlkaViva, LLC

    Date: 06/28/2024

    Thank you for sharing your heartfelt story. We're deeply touched to hear how the machine has positively impacted your lives, especially during such a challenging time. ****** and ****** will be thrilled to know they made a difference and provided the support you needed. Your gratitude means a lot to us, and we're honored to have been part of your journey. Wishing you and your wife continued peace and well-being.
  • Review fromShayne M

    Date: 06/27/2024

    5 stars

    Shayne M

    Date: 06/27/2024

    It doesn't matter how good your product is unless you have the customer service and support to back it up. That's the thing I like the most about UltraWater Solutions. Any time I have a question, I ask ********************************* and he's always gotten back to me quickly and efficiently. Very pleased with the products and services provided

    AlkaViva, LLC

    Date: 06/28/2024

    Thank you for your wonderful review! We're delighted to hear that you're pleased with both our products and customer service. ********************************* is indeed a valued member of our team, and we're glad he has been able to assist you promptly and effectively. Your satisfaction is our top priority, and we appreciate your recognition of our efforts. Thank you for choosing us!
  • Review fromColeen R

    Date: 06/27/2024

    5 stars

    Coleen R

    Date: 06/27/2024

    I have been a "water snob" for more than 40 years. The AlkaViva systems are the best I have ever experienced. I especially love how knowledgeable ****** is on water systems and water purity. Thank you for continuing to offer such fine products and keeping us so well-informed.

    AlkaViva, LLC

    Date: 06/28/2024

    Thank you for your glowing review! We're thrilled to hear that our AlkaViva systems have impressed a dedicated "water snob" like yourself. ******'s expertise is indeed invaluable, and we're glad he could provide you with the information you needed. We're committed to offering top-notch products and keeping our customers well-informed. Your satisfaction means a lot to us!
  • Review fromJune H

    Date: 06/27/2024

    5 stars

    June H

    Date: 06/27/2024

    I love my Alkaviva ********************* It is and has been a constant part of my life every day. for many years. When I need new filters or have any questions ****** is so amazing! He has so much knowledge it's incredible, it's like he's a walking encyclopedia on all issues water. He is always helpful. I would recommend Alkaviva and their water ionizers to anyone!

    AlkaViva, LLC

    Date: 06/28/2024

    Thank you for your fantastic review! We're delighted to hear that your AlkaViva ******************** has been a reliable part of your daily life for so many years. ******'s extensive knowledge and helpfulness are indeed remarkable, and we're glad he's been able to assist you. Your recommendation means a lot to us. Thank you for choosing AlkaViva and for your continued support!
  • Review fromBill M

    Date: 06/26/2024

    5 stars

    Bill M

    Date: 06/26/2024

    The best system on the market today, couldn't live without it, my whole family now drinks alkaviva hydrogen rich water. Their whole house system is by far the best system on the market.

    AlkaViva, LLC

    Date: 06/27/2024

    Thank you for your glowing review! We're delighted to hear that you and your family are enjoying the benefits of AlkaViva's hydrogen-rich water and whole house system. Your satisfaction and trust mean the world to us. We're committed to providing the best systems on the market and are thrilled to know you couldn't live without it. Thank you for choosing AlkaViva!
  • Review fromHunter S

    Date: 06/26/2024

    5 stars

    Hunter S

    Date: 06/26/2024

    ********************************* is awesome, always there when I have questions or concerns with my water ionizer. Aside from the product being immaculate in every way conceivable, and beneficial to my health, ********* as a whole has some of the best support of any company I have ever dealt with. Especially when it comes to making sure the customer is educated, satisfied, and taken care of long term.

    AlkaViva, LLC

    Date: 06/27/2024

    Thank you for your fantastic review! We're thrilled to hear that ********************************* has provided you with exceptional support and that you're pleased with your water ionizer. It's wonderful to know that you find our product beneficial to your health and that our customer support stands out in your experience. Were committed to ensuring our customers are educated, satisfied, and well taken care of. Thank you for choosing AlkaViva!
  • Review fromChizoba N

    Date: 06/26/2024

    5 stars

    Chizoba N

    Date: 06/26/2024

    I always appreciate the help I receive from ********************************* from the first time I bought my Delphi H2 water Ionizer and my subsequent dealings with Alkaviva. He has been very helpful and knowledgeable.

    AlkaViva, LLC

    Date: 06/27/2024

    Thank you for your wonderful review! We're delighted to hear that ********************************* has been consistently helpful and knowledgeable in your experience with your Delphi H2 Water Ionizer and subsequent interactions with AlkaViva. Your satisfaction is our priority, and were grateful for your trust in **. Thank you for choosing AlkaViva!
  • Review fromScott F

    Date: 06/26/2024

    5 stars

    Scott F

    Date: 06/26/2024

    AlkaViva is great! From your initial purchase to ongoing support years down the line, you can always expect the best from their team. Great members of their staff, such as ******, take care of you every time you call in! You can't go wrong with AlkaViva.

    AlkaViva, LLC

    Date: 06/27/2024

    Hi *****, Thank you for your kind review! We're delighted to hear that you've had a positive experience with AlkaViva from your initial purchase to ongoing support. Were especially pleased that ****** and our team have taken good care of you. Your satisfaction is our top priority, and we're grateful for your trust in **. Thank you for choosing AlkaViva!
  • Review fromGisela J

    Date: 06/26/2024

    5 stars
    I recently purchased the an AlkaViva Vesta H2 Series water Ionizer system and I couldn't be happier with my decision. The quality of the filters is top-notch, providing clean, crisp, hydrogen-rich water that tastes amazing. The benefits my family gets from hydrogen-rich water are incredible, including improved hydration, better digestion, and overall enhanced wellness.What truly sets AlkaViva apart, though, is their exceptional customer service. ******, in particular, has been an absolute gem throughout this entire process. His extensive knowledge of water filtration and water quality is impressive. He took the time to explain everything in detail, ensuring I understood how the system works and what benefits I could expect. Whenever I had questions or concerns, ****** was always there to help, providing prompt and thorough answers.Thanks to ******'s expertise and the high-quality H2 Series filters from AlkaViva, I feel confident that my family is drinking the best water possible. If you're looking for a reliable water filtration system and exceptional customer support, I highly recommend ******************!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.