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Business Profile

Water Purification Equipment

AlkaViva, LLC

Reviews

Customer Review Ratings

4.79/5 stars

Average of 43 Customer Reviews

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Review Details

  • Review fromClaudia G

    Date: 06/26/2024

    5 stars

    Claudia G

    Date: 06/26/2024

    AlkaViva has the best alkaline water ionizers and whole home filtration systems that money can buy. Ive been a family physician since 1995 and have tried a variety of products over the years, but once I found AlkaViva, its the only company I entrust my family, friends and patients to. Their CEO, ***************, is quite the visionary who keeps AlkaViva always on the cutting edge. ********************************* has been a godsend on multiple occasions in figuring out what will work best for each of my patients individual needs and he always does it with a smile no matter how challenging the situation.Abbey and the entire customer service team do an amazing job caring for each of their customers and affiliates.Its been such a blessing to know that theres an alkaline water company that truly cares about people, the planet and integrity.Note: I am not an affiliate. I receive NO financial benefit from this recommendation. My only compensation is celebrating peoples restored health.

    AlkaViva, LLC

    Date: 06/27/2024

    Hi *******, Thank you for your wonderful review! We're thrilled to hear that our alkaline water ionizers and whole-home filtration systems have earned your trust. Your praise for our CEO, ***************, and team members *********************************, ****** and our customer service team is greatly appreciated.It's heartening to know that our commitment to innovation, people, and the planet resonates with you. Your endorsement as a family physician is incredibly valuable to us. Thank you for choosing AlkaViva and for sharing your positive experience!
  • Review fromGeorge P

    Date: 06/26/2024

    5 stars

    George P

    Date: 06/26/2024

    I bought my first ionizer in 2007, I later upgraded to a newer model. I love the water it emits.It is the new H2 series.When I take my water to work every one wants to have a drink of it,rather than the bottled water available at the corner store.So I had to get a bigger water cooler.My sales contact is ****** .

    AlkaViva, LLC

    Date: 06/27/2024

    Hi ******, thank you so much for your feedback. You have certainly been a longtime customer with us and we are grateful for your continued business! Cheers to happy, healthy hydration!
  • Review fromDon F

    Date: 06/21/2024

    5 stars

    Don F

    Date: 06/21/2024

    I've always appreciated the quality customer service from the staff @ **********************. ************ has been very helpful and knowledgeable. He processed my filter order quickly and provided me valuable information intended to prolong the life of our Vesta H2 unit. I am a grateful customer...thanks!

    AlkaViva, LLC

    Date: 06/27/2024

    Hi ***, Thank you so much for your feedback. We are so grateful to hear that you've had goo, quality customer service from the staff here at ****************** and you continue to enjoy your Vesta H2! We look forward to continuing to serve you. Cheers to happy, healthy hydration!
  • Review fromElisa K

    Date: 06/19/2024

    5 stars

    Elisa K

    Date: 06/19/2024

    Since I purchased my VestaH2 water ionizer, I have become a water snob. I love this water so much because it tastes clean, fresh and smooth. I find it amazing that it takes my disgusting, toxic tap water and transforms it into such delicious water. I haven't tasted water this good anywhere else and don't ever want to be without it. Also, their customer service is great! You can always get hold of someone.

    AlkaViva, LLC

    Date: 06/20/2024

    *****, thank you so much for your feedback. We are so happy to hear that you are loving your Vesta H2 Water Ionizer and the water that comes from it! In addition, thank you for your feedback regarding our customer service team. Providing excellent, quality service is always in the forefront of our minds. We are grateful for you and your business. Cheers!
  • Review fromThuy L

    Date: 06/19/2024

    5 stars

    Thuy L

    Date: 06/19/2024

    We purchased the Delphi H2 Brushed Nickel under-the-sink ionizer 8 months ago, and I am delighted to share my experience. AlkaViva offers top-notch products and services that truly stand out in the market. The overall user experience was seamless. The website was easy to navigate, and the ordering process was straightforward. Delivery was prompt, and the packaging was secure and eco-friendly.This ionizer effectively removes many chemicals, providing us with pure alkaline water. The customer support team at ****************** is outstanding. From my initial inquiry to resolving a minor issue, their responsiveness and professionalism were commendable. They went above and beyond to ensure my satisfaction, answering all my questions promptly and thoroughly.We use alkaline water for drinking, cooking, and washing our vegetables and fruits, which means we need to change the filter every 3 to 4 months. While this is a minor downside, the overall performance of the ionizer is exceptional. I am extremely satisfied with my experience with AlkaViva. Their commitment to quality and customer satisfaction is evident in every aspect of their business. I highly recommend AlkaViva to anyone in need of ionizers.

    AlkaViva, LLC

    Date: 06/20/2024

    ****, thank you so much for sharing your experience with us. The peace of mind that comes with knowing you are drinking the cleanest, healthiest water is beyond compare! Glad to hear that you are using the water for all aspects of your home. It is certainly a game changer, especially when it comes to cleaning fruits and veggies! We are grateful for your business and appreciate your recommendation. Cheers to happy, healthy hydration!
  • Review fromMichael S

    Date: 06/14/2024

    5 stars

    Michael S

    Date: 06/14/2024

    I have had my Alkaviva ****** for over fifteen years. It has served me well! Customer service is always great. Today, ************************* in customer service was very helpful and knowledgeable about the filters I needed and the replacement time periods. I am not changing out my ****** any time soon. Works great first time, every time. I definitely encourage you to get one and enjoy!!!!

    AlkaViva, LLC

    Date: 06/15/2024

    Hi *******, thank you so much for your review. We are grateful to hear that you continue to have a good experience with AlkaViva and we are grateful for your recommendations to others! Cheers to happy, healthy, hydrating!
  • Review fromBrian T

    Date: 06/11/2024

    5 stars

    Brian T

    Date: 06/11/2024

    I wasn't aware of how water is not just water. My wife wanted a Delphi H2 so we got one in our kitchen. Now I find my water tastes have been upleveled and I'm way more hydrated. I've done away with bottled water as it tastes inferior to the energizing stream we've got at home. I carry a nice stainless bottle wherever I go. AlkaViva has spent the bucks with R&D around effective filtration even before the ionizing benefits happen. With our city water we need 200+ contaminants removed not just a handful. I leave this review because I appreciate a company who goes the distance where others don't in this regard. I have peace of mind, the water tastes delicious and the Delphi H2 is a favorite addition to our kitchen and life!

    AlkaViva, LLC

    Date: 06/12/2024

    Hi *****, thank you so much for sharing your experience with us. We are so happy to hear that you are enjoying and benefitting from drinking the water. We are grateful for your business and look forward to continuing to serve you! Cheers to happy, healthy hydration!
  • Review fromAlexandr Goldberg G

    Date: 06/11/2024

    5 stars

    Alexandr Goldberg G

    Date: 06/11/2024

    ******************* I had a Melody around 12 years and write now 4 years have ******* Both brand having the best filtration. Their customer service team was exceptional me and pointing me towards additional aducation as well. We recommended this kind filter our friends. Thank you AikaViva*****

    AlkaViva, LLC

    Date: 06/12/2024

    Hi ********, we are so grateful to you, and thank you for recommending AlkaViva to your friends! We could certainly all benefit from drinking from an AlkaViva water ionizer. Cheers and happy, healthy hydrating!
  • Review fromMP R

    Date: 06/06/2024

    5 stars

    MP R

    Date: 06/06/2024

    I had a Melody 15 years ago then I upgraded to the classic Athena ****** Once they came out with the new H2 series I have owned the Delphi built-in ever since. It has the best filtration of any machine like this. Do your research and you will see. Having the best filtration of course means you have the best tasting water! Their customer service team was exceptional in educating me and pointing me towards additional education as well. Thank you

    AlkaViva, LLC

    Date: 06/07/2024

    Hi ****, thank you for your stellar review! We're so glad to hear that you love the water and have upgraded to the new H2 Series technology. We appreciate you and look forward to continuing to serve you. Cheers! The AlkaViva Team
  • Review fromDebra S

    Date: 05/30/2024

    5 stars

    Debra S

    Date: 05/30/2024

    I am currently in ******, and I have owned a AlkaViva Athena ******* since ******************************************************* my personal health journey. It has also saved me time and money for having Clean Water at my fingertips for my family, friends and my pet(s). In reaching out to the Sales Team for purchase of New Filters (usually once a year) and rectifying a issue with one of the filters leaking at the connection point, the team was super helpful in assisting me and all is flowing smoothly. I have and will continue to recommend AlkaViva to those who are looking for a GREAT In-house Water Machine/System. I have considered upgrading however my ****** is working great, as I continue to test the water and ensure I consume the Best Water In The City.Thankyou TEAM AlkaViva ******

    AlkaViva, LLC

    Date: 05/31/2024

    *****, thank you so much for your feedback. We are so grateful to hear that you are enjoying your ****** and continue to reap the benefits that clean, healthy water has to offer. We appreciate your recommendations and look forward to continuing to serve you!

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