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Business Profile

Water Mitigation

Nevada Water and Fire Restoration, LLC

Reviews

Customer Review Ratings

4.92/5 stars

Average of 64 Customer Reviews

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Review Details

  • Review fromMARY D

    Date: 10/23/2024

    5 stars

    MARY D

    Date: 10/23/2024

    Excellent, great work, timely, helpful and willing to answer questions.

    Nevada Water and Fire Restoration, LLC

    Date: 10/28/2024

    Hello ****! Everyone here at Nevada *************************** Restoration appreciates you taking the time to leave us a review regarding our services. Thank you, thank you! Feel free to call us anytime if you have any questions or concerns.
  • Review fromMichael P

    Date: 09/14/2024

    5 stars

    Michael P

    Date: 09/14/2024

    My water line to my ice maker had a large leak which caused water damage to my kitchen floor. My insurance company gave me the contact information for Nevada ***************************** Restoration. I first contacted and talked Garret (Project Manager) and he outlined what they would do. Next **** came over with a crew and installed the various equipment to perform the work. Finally **** came over each day to make sure everything was working properly and had a crew today to remove everything. Everyone that I have mentioned could not have been more courteous and professional to my problem. Hopefully I will not have to contact them again.**** *. September *******

    Nevada Water and Fire Restoration, LLC

    Date: 09/16/2024

    Wow! Thank you for the detailed 5-Star review, *******. Sounds like the experience was phenomenal with *******, ****, **** and his crew. Thank you for the excellent feedback.
  • Review fromParis B

    Date: 09/05/2024

    5 stars

    Paris B

    Date: 09/05/2024

    Great company. Did a great job always on time and professional

    Nevada Water and Fire Restoration, LLC

    Date: 09/16/2024

    We're utterly delighted to hear that you had a great experience with Nevada *************************** Restoration. Thank you for your positive feedback!
  • Review fromKathy B

    Date: 09/03/2024

    5 stars

    Kathy B

    Date: 09/03/2024

    This company was exceptionally responsive when a leaking interior water valve damaged my home. ***** assessed the damage with a few hours and interacted with my insurance company directly. ****** and crew efficiently isolated the damaged area and protected the rest of my home from the dust caused by the remediation process. Once the drying equipment was in place, **** and crew came regularly to make sure it was all working as needed. Every person was polite, knowledgeable, and reassuring. These are the people you want helping you when your home needs water or fire restoration.

    Nevada Water and Fire Restoration, LLC

    Date: 09/16/2024

    We're pleased to hear about your exceptional experience with Nevada *************************** Restoration. Thank you for your wonderful feedback, *****. Call us if you have any questions or concerns. We're here for you.
  • Review fromJill D

    Date: 08/09/2024

    5 stars

    Jill D

    Date: 08/09/2024

    Clean , polite and efficient from the reception desk to management and All the hard worker bees Would highly recommend Nevada Water and Fire Restoration. What a great company.

    Nevada Water and Fire Restoration, LLC

    Date: 08/14/2024

    We are delighted to hear about your positive experience about the hardworking bees at Nevada *************************** Restoration. Thank you for recommending our services, and take care.
  • Review fromBeth R

    Date: 07/29/2024

    5 stars

    Beth R

    Date: 07/29/2024

    I will definitely be calling ***** and his guys if I ever need this service again From start to finish everyone was very professional and answered all my questions. Specifically, *****, ****, and ***** were great to work.

    Nevada Water and Fire Restoration, LLC

    Date: 07/30/2024

    Hello ****, thank you for your positive review. We are open to any suggestions if you have any. Hopefully, you do not need to use our services again  but if you do, you know who to call. Take care! 

    Nevada Water and Fire Restoration, LLC

    Date: 07/30/2024

    Hello ****, thank you for your positive review. We are open to any suggestions if you have any. Hopefully, you do not need to use our services again  but if you do, you know who to call. Take care! 
  • Review fromBrent H

    Date: 07/22/2024

    5 stars

    Brent H

    Date: 07/22/2024

    Nv Water and Fire are extremely professional and competent. They have a program that they followed, but they were willing to adapt to our needs and desires. We had an explosion and fire underneath the house which is a very difficult place to work, they did great. In addition, they cleaned all of the furniture that was salvageable, all of the walls and ceilings, cabinets, etc. They got underneath the house and removed the insulation, and they sprayed all of the affected beams. They got rid of all of the soot and we could no longer smell the smoke. In addition, they were very amiable and just fun to work with. Always professional and thorough. Hopefully we won't need them again, but they would be one of our first calls.

    Nevada Water and Fire Restoration, LLC

    Date: 07/23/2024

    Thank you so much for wonderful feedback.  We're glad to hear that you were happy with our services. We always strive to be professional and competent, but we also love being able to adapt to our clients' needs. It was our pleasure to help clean up after the fire and get rid of all that soot. And we're glad we could make the process enjoyable for you as well. Thanks again for choosing us!
  • Review fromBryana G

    Date: 07/15/2024

    5 stars

    Bryana G

    Date: 07/15/2024

    The company reached out to me promptly despite the holiday weekend. When they arrived ***** explained the whole process to us. He is very thorough and knowledgeable and was always prompt in responding to our questions. The entire team was kind and professional. They are amazing to work with and its unfortunate we had to go through this, but the team at Nevada water and fire restoration really made this a smooth process and ease the stress of what we are going through. Highly would recommend them to anyone!

    Nevada Water and Fire Restoration, LLC

    Date: 07/16/2024

    Thank you so much for your positive feedback! We're thrilled to hear that ***** and our team were able to make a difficult situation a little easier for you. We strive to provide excellent service and it's great to know that we were able to meet your expectations. If you ever need our services again in the future, don't hesitate to reach out. Thanks for recommending us!
  • Review fromBrandon K

    Date: 07/14/2024

    5 stars

    Brandon K

    Date: 07/14/2024

    We contacted Nevada Water and Fire Restoration after a pipe burst under our kitchen sink. We had service from this company within half an hour of our initial call. ********************* was the project manager for us and went above and beyond his scope of work to ensure our incident was met with proper water mitigation. ************** did a wonderful job communicating with our insurance adjuster and referencing policies and procedures that must be held in order for proper water mitigation to be completed, which our adjuster initially postponed 12 days. ************** was available during business hours as well as after business hours to help us through this stressful process. We could not be any happier we chose this company, and if there are future issues while owning our home, we will definitely use this company once again.

    Nevada Water and Fire Restoration, LLC

    Date: 07/15/2024

    Wow, that's amazing to hear! ***** sounds like a real hero in your time of need. It's so great to hear that your experience with our company was top-notch. We're thrilled to have been able to help you out so quickly and effectively. Hopefully, you do not need our services again in the future. Thanks for choosing us!
  • Review fromryan l

    Date: 06/24/2024

    5 stars

    ryan l

    Date: 06/24/2024

    This is the second time Ive had a pipe burst at my house, and the second time Ive called Nevada Water and Fire Restoration. I was very impressed with their process and the results last time so they set a high standard i figured only they would be able to live up to.******************* has been really great to work with. I had extensive water and mold remediation needs, and Ive been very thankful for his experience and leadership with his team. The knowledge on all the aspects of how this damage can effect my home, and how to move forward is very informative. As a subject matter expert his dedication and hard work have really put my mind at ease as we face this. I have really appreciated his thorough and insightful communication throughout the process so i know whats going on and how its saving my property! I would recommend Nevada Water and Fire Restoration to anyone who wanted the job done right!10/10 the best option you can go with!

    Nevada Water and Fire Restoration, LLC

    Date: 07/23/2024

    Hey there! I'm so glad to hear that you were impressed with our process and results last time and this time around. ******************* is definitely a rockstar, and I'm thrilled to hear that he's been so great to work with. It's awesome to hear that his experience and leadership have been so valuable to you. Thanks for recognizing his dedication and hard work - it's always nice to know that our team is putting your mind at ease. And I'm glad you've found his communication to be thorough and insightful. We're here to help, so don't hesitate to reach out if you need anything. Thanks for the kind words!

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