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Business Profile

Telecommunication Consultants

The Unlocking Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telecommunication Consultants.

Reviews

This profile includes reviews for The Unlocking Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Unlocking Company has 2 locations, listed below.

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    Customer Review Ratings

    4.35/5 stars

    Average of 131 Customer Reviews

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    Review Details

    • Review fromEdgar A

      Date: 07/13/2024

      1 star

      Edgar A

      Date: 07/13/2024

      Be careful with this company, don't share personal information.after I send a payment to thus company, now I'm receiving every day codes to access my ADP account.This ********************** asks for 72 hours to delivery the service, but 72 hours is good for them to clear the credit card payment. after that they don't deliver anything.

      The Unlocking Company

      Date: 07/24/2024

      This person is either completely making this up, or mistaken us for someone else. We do NOT have access to whatever "codes to access ADP account" is. I literally don't even know what that was, I had to ****** it. This is why BBB needs to monitor the people that leave these reviews, and not allow total BS like this. We of course tried to reach out to this person after seeing this, and got no response. How typical. Not only did they receive their refund, didn't respond to us, but now we have to worry about this review which is completely all made up or as mentioned, mistaken for someone else. Customers have the right to open up a dispute for over a year with their bank, not just 72 hours, for us to "clear the payment. Again, people can literally say or lie about anything they want on these review websites, and smear honest genuine small businesses names with no remorse or accountability.
    • Review fromNirav G

      Date: 07/08/2024

      5 stars
      I utilized the unlocking company, as but they were unable to unlock my phone in the allotted 72 hours. They are now offering me a refund and will continue to attempt to unlock my phone.Order #*******
    • Review fromXavier R

      Date: 07/07/2024

      5 stars
      This company has never gone wrong if I always recommend it, it has solved my unlock issues, now we have a pending case, but I know that as always they will solve it if I recommend it.
    • Review fromMegan P

      Date: 07/01/2024

      5 stars
      They provided Great customer service and very friendly. Recommend 100% this coming
    • Review fromjohn H

      Date: 06/26/2024

      5 stars
      I would recommend this third party unlocking service. I had an iphone 13 *** pro back to 2022, I first tried another company DirectUnlocks - Order: ********. They charged me $20, but later they said I have to pay more to unlock it, but even I paid for later fee, they did nothing no response at all. THEY NEVER RESPONSE ME ANY MORE!! So later I contacted Unlocking company (Order Number: ********), they charged more, however, they helped me to unlock it. For some reason, they could not unlock it directly, they also sent me a chip to allow me to use it with other service provider. They also gave me a refund $10 for inconvenience. They also gave me unlimited support via whatsapp. now my phone was completely unlocked due to contract was done. I'm asking them to help me unlock another phone now iphone 14 (order #*******), they response within the time. Though this time, they could not unlock it, but they response it on time as promised and they said would continue to work on it. That's really good. If you have trouble to find a unlock service, give them a try.
    • Review fromSonya D

      Date: 06/25/2024

      5 stars
      My order number ******* was taking care on a promptly matter. Even tho the unlocking company could not unlock my phone they are giving me a refund and still work on trying to unlock my phone.
    • Review fromAndrew F

      Date: 06/25/2024

      5 stars
      The Unlocking Company has exceeded my expectations with their service. Their team is very transparent and communicative, making the entire unlocking process stress-free. Even though my device isn't unlocked yet (Order #*******, June 21), I'm confident in their ability to deliver. Their honesty and determination have earned my trust. I wholeheartedly recommend them to anyone seeking to unlock their phone.torreand420
    • Review fromLuis R

      Date: 06/24/2024

      5 stars
      TheUnlockingCompany Is the best company they keep post it with updates I will recommend to all my friend and family thank you so very much
    • Review fromCharlie B

      Date: 06/22/2024

      5 stars
      Order #******* Although they were unable to unlock my phone they were pleasant to deal with, responsive and professional.
    • Review fromChris W

      Date: 06/21/2024

      5 stars
      Order #*******. They didn't unlock it in the 72 hours estimated time but still worked hard at unlocking my phone. I started having doubts after a month with no new information from them so I reached out to them and they responded immediately. Their customer service is unmatched along with their efforts to unlocking my iPhone. After 2 months my iPhone was unlocked and I saved myself hundreds of dollars not having to buy a new iPhone.

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