Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hearing Assistive Devices

Hearing Evaluation Services of Buffalo, Inc.

Reviews

This profile includes reviews for Hearing Evaluation Services of Buffalo, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hearing Evaluation Services of Buffalo, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.97/5 stars

    Average of 33 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromClaudia H.

      Date: 09/07/2023

      5 stars
      Everyone on staff is most helpful, as well as very cheerful. My audiologist, Juliana R******, is very professional and patient. You can't help but leave the office with a smile on your face as Juliana exudes happiness. I have already recommended this practice to several people.
    • Review fromDavid T.

      Date: 09/03/2023

      5 stars
      Thorough, polite staff; they showed me a detailed graph of my hearing loss and recommended a hearing aid, which I suspected would be the case, but they didn't pressure me at all, and I really appreciated that. Alyssa conducted my exam, discovered impacted earwax and took care of that, which I thought was just in the realm of a medical doctor. I recommend HES to anyone.
    • Review fromBrenden

      Date: 06/27/2023

      5 stars
      Excellent overall experience. Would highly recommend. Thoughtful and caring staff.
    • Review fromJudi E.

      Date: 05/01/2023

      5 stars
      I received my hearing aids today. I felt very comfortable with my visit. Carolyn was great explaining everything and answering all of my questions.
    • Review fromJohn D.

      Date: 03/23/2023

      5 stars
      Love HES of Buffalo. The office staff is very friendly and welcoming. The Dr. W*****
      is very knowledgeable , reassuring when talking about hearing aids. For me being a first timer she made me feel very comfortable.
    • Review fromDaniel P.

      Date: 02/26/2023

      5 stars
      Thes folks are wonderful in every way
      Very knowledgeable, caring, courteous, efficient, accommodating, patient, adaptable and more!!
      Couldn't ask for a better experience for first time hearing aids
    • Review fromDave Dombrowski

      Date: 02/04/2023

      5 stars
      They did an awesome job. Friendly , professional , caring. They took all the time necessary to thoroughly use the hearing aids.
    • Review fromTom

      Date: 10/06/2022

      5 stars

      Tom

      Date: 10/06/2022

      Had a wonderful experience at HES on Main St.. Primarily because of the professionalism, thoroughness and congeniality of Moon, who is a Resident. She explained the whole array of options available that could potentially best address my needs. Thank you Moon! Regards, Happy Customer.

      Hearing Evaluation Services of Buffalo, Inc.

      Date: 10/10/2022

      Thank you for taking the time to share your opinion about your experience with our practice. We are happy to hear that our team did a great job. We will make sure that Moon reads your review and receives the recognition she deserves. We look forward to seeing you at your next visit. Thank you again and have a wonderful day!
      The Staff at Hearing Evaluation Services of Buffalo
    • Review fromGerald T.

      Date: 09/29/2022

      5 stars

      Gerald T.

      Date: 09/29/2022

      Better than excellent, prompt, concerned, knowledgeable, friendly, and real sincere.

      Hearing Evaluation Services of Buffalo, Inc.

      Date: 10/06/2022

      We are very grateful that you took the time to leave a review. Hearing Evaluation Services of Buffalo values its patients and we, the staff, are committed to ensuring that everyone receives great service. Thank you for choosing HES!
    • Review fromRaymond A.

      Date: 09/16/2022

      5 stars

      Raymond A.

      Date: 09/16/2022

      Never thought I would need hearing aids. HES has been extremely helpful and caring for a newbie to this. From the Front Desk to the Dr. They have all been great! Thank You Hearing Evaluation Services

      Hearing Evaluation Services of Buffalo, Inc.

      Date: 10/06/2022

      Hello ***! It makes us very happy that you took the time to write us a review. We appreciate our patients and we always strive to provide great service. We look forward to seeing you again at your next visit. Thank you for your kind words and have a wonderful day!
      The Staff @ Hearing Evaluation Services of Buffalo

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.