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Business Profile

Auto Transportation

SGT Auto Transport Corp.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 1,664 Customer Reviews

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Review Details

  • Todd M

    Date: 12/10/2024

    Todd M

    Date: 12/10/2024

    Not reputable. Don't use them. They quoted one price for a pick up window then called later offering a program to pay an upgrade for the same service they quoted in the first place. If I could give zero stars I would.

    SGT Auto Transport Corp.

    Date: 01/21/2025

    Dear ****,

    Thank you for sharing your feedback. We would like to clarify that your order was booked under our regular estimated pickup window service, not the guaranteed pickup service. The guaranteed service allows customers to select a specific day for pickup, which comes at a premium price due to its expedited nature. Your shipment was booked under the standard 1-3 business day pickup window, as outlined in your signed contract.

    Our agents reached out to offer the guaranteed pickup option as an alternative, in case you wanted to expedite the shipment further. This offer was made to provide you with flexibility and ensure your needs were met. We sincerely apologize if this caused any inconvenience or led to confusion.

    We value transparency and strive to provide clear options for our customers to make informed decisions. Your feedback is important to us, and we will use it to enhance our communication and services moving forward.

    We appreciate you taking the time to share your experience, and we regret that it did not meet your expectations. If theres anything further we can assist you with, please do not hesitate to reach out.

    Kind regards,

  • Ethan G

    Date: 12/09/2024

    Ethan G

    Date: 12/09/2024

    *** provided a great price and timely delivery for a cross-country move!

    SGT Auto Transport Corp.

    Date: 12/10/2024

    Thank you for choosing our service! We're glad we could deliver your car on time. If you ever need assistance in the future, don't hesitate to reach out.

  • Brad J

    Date: 12/09/2024

    Brad J

    Date: 12/09/2024

    Did a great job. A slight communication issue but it all worked out. Only issue I had was a late night delivery. after 11pm and had to meet I. A parking lot.

    SGT Auto Transport Corp.

    Date: 01/08/2025

    Thank you for your feedback! Were glad everything worked out and appreciate your understanding regarding the late-night delivery. Your comments help us improve, and well work on ensuring smoother communication in the future.

  • Don h

    Date: 12/09/2024

    Don h

    Date: 12/09/2024

    This was the first time I shipped a vehicle and it couldnt have gone any smoother! Pickup and delivery were right as scheduled. Shipped 1000 miles and delivery was completed in 2 days from pickup.

    SGT Auto Transport Corp.

    Date: 12/11/2024

    Thank you for sharing your experience! Were glad we could assist you and hope to work with you again in the future.

  • michele j

    Date: 12/09/2024

    michele j

    Date: 12/09/2024

    They were very patient with my many calls. Exceptional service!!

    SGT Auto Transport Corp.

    Date: 12/11/2024

    Thank you for your review! We're delighted to hear that our team provided you with exceptional service. Your feedback is greatly appreciated!

  • Johnny M

    Date: 12/09/2024

    Johnny M

    Date: 12/09/2024

    My driver was great no problem at all He let me know when he was a few mins away And all my vehicles was in good condition

    SGT Auto Transport Corp.

    Date: 01/21/2025

    Thank you! Your rating means a lot to us. We truly appreciate your feedback!

  • Debra C

    Date: 12/09/2024

    Debra C

    Date: 12/09/2024

    Absolute pleasure !!! Quick and easy .lReasonable price!! The process from accepting the contract to the pick up and delivery of car was smooth !! No issues !!??I will be giving SGT ********************** NAME out to anyone, That needs a Transport service !!THANK YOU SO MUCH ***

    SGT Auto Transport Corp.

    Date: 12/11/2024

    Thank you for your feedback! Were glad to hear you had an awesome experience. We appreciate your support!


  • Debby A

    Date: 12/09/2024

    Debby A

    Date: 12/09/2024

    Driver was flexible about pickup time, and the car was delivered within one day. He was careful loading the car, and thorough in his taking pictures. We would use this company again.

    SGT Auto Transport Corp.

    Date: 12/10/2024

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

  • Maximilian L

    Date: 12/05/2024

    Maximilian L

    Date: 12/05/2024

    fraudulent debt collection attempt with cancelation fees for services i never booked in the first place.

    SGT Auto Transport Corp.

    Date: 12/06/2024

    Dear Maximilian,

    Thank you for your feedback. We would like to take the opportunity to clarify the situation regarding your cancellation and the subsequent actions taken.

    As per Point 8(A) and Point 8(C) of the terms and conditions in the signed contract, your cancellation violated both clauses:

    Point 8(A): The customer must send a written cancellation notice to *********************************************************.

    Point 8(C): Cancellation occurs for a transport that is double-booked with other broker companies.

    Due to these violations, the cancellation fee was applicable. When we were unable to collect the fee and no payment method was provided, despite it being clearly outlined in the contract, our team followed the procedures set forth in Point *************************************************************** chargebacks for services rendered or cancellation fees would be reviewed in accordance with the terms and conditions. If necessary, the matter would be escalated to a collections agency, which may result in additional fees.

    We understand this may be frustrating.  You may ask why we apply such cancellation fees and the reason is because upon receipt of the signed Customer Shipping Contract, our Motor Carrier resourcing immediately begins.  A tremendous amount of resourcing goes into the vetting of our Motor Carrier network to ensure proper credentials, for the safety of our Customers' vehicles.  We therefore maintain a strict cancellation policy to maximize the quality of our service.

    As a business, we honor our contracts and expect the same of our Customers.  When Customers utilize our resources and violates terms within their accepted contract, we have the right to recoup the cost of our lost time and resources.

    Our team acted in accordance with the terms you agreed to at the time of booking. For your reference, you can review the full terms and conditions here: *******************************************************. We therefore respectfully ask the reviewer to refrain from publishing false and libel statements.

    If you have any further questions or would like to discuss this matter, please feel free to reach out to us directly.

  • Matthew D

    Date: 12/03/2024

    Matthew D

    Date: 12/03/2024

    great communication. would use them again. they went above and beyond.

    SGT Auto Transport Corp.

    Date: 12/17/2024

    Thank you for your kind words! We're thrilled to hear you had a great experience with us. We always strive to go above and beyond for our customers, and were happy that our communication and service met your expectations. We look forward to assisting you again in the future!


SGT Auto Transport Corp. is BBB Accredited.

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