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Business Profile

Auto Transportation

SGT Auto Transport Corp.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 1,662 Customer Reviews

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Review Details

  • Rebecca H

    Date: 11/22/2024

    Rebecca H

    Date: 11/22/2024

    Customer service communication was excellent! We had to make changes in scheduling and they graciously accommodated. The vehicle was not standard so we were concerned, but SGT was able to identify a carrier and the vehicle arrived as scheduled. The carrier delayed pickup by a day, which caused an inconvenience. However, we were kept informed and I did not feel anyone was at fault. Given the variables, timing cannot necessarily be exact. We felt the price was excellent with no hidden fees. We would recommend.

    SGT Auto Transport Corp.

    Date: 12/19/2024

    We're delighted to receive your feedback! Thank you for choosing our service!


  • Margaret D

    Date: 11/22/2024

    Margaret D

    Date: 11/22/2024

    Very professional and timely. Excellent price and awesome customer service. We would highly recommend them to everyone!!!!

    SGT Auto Transport Corp.

    Date: 11/25/2024

    We're delighted to hear that you would recommend our service. Thank you for your positive feedback! We look forward to continuing to meet your needs.

  • Henele V

    Date: 11/21/2024

    Henele V

    Date: 11/21/2024

    Very satisfied with the service provided, delivered my vehicle to my driveway in the specified time given. Great communication and very thorough with reassurance upon delivery.

    SGT Auto Transport Corp.

    Date: 11/25/2024

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

  • Shaunna S

    Date: 11/21/2024

    Shaunna S

    Date: 11/21/2024

    Where to start... Not in a million years would I have imagined having a vehicle transported from out of state (***** to *******) going so smooth & seamless, be so affordable, or that everyone I interacted with at *** would be so accommodating, prompt, straight forward & personable. After 21 years & ******* miles, the car I bought new with 5 miles on it & had been with me through every high, low & in-between moment of my adulthood, took me on our final ride together last month. Three weeks later, I found a beauty & knew she was the one. However, she was 2 states away. After reading numerous reviews & comparing 15+ auto transport companies, I spoke with **** at ***. The price went $610 on credit card to $498 part credit *********** cash to $475 after price matching a competitor quote. He had my vehicle on a truck at 4pm the next day, ************** was delivered via 3 truck transport to my front door & off their truck the next day, Sunday, at 11:30am. Erdem, driver, let me know at 9:45 Sunday morning that he would have it to me around 11 am. He & the other transporter, ****, were absolutely delightful, so friendly & personable. To say they were cherry on top of this entire experience would be an understatement. If anyone is unsure as to whether *** is the transport company for them, I am soooooooooooo very pleased with my decision to have them transport my next big adventure into my life. I will recommend them 100 times over! Thank you *** for going above & beyond!!!

    SGT Auto Transport Corp.

    Date: 11/22/2024

    Thank you so much for your positive review! We are thrilled to hear that you had a great experience with us. We hope to continue providing you with excellent service in the future.

  • Kathleen E

    Date: 11/21/2024

    Kathleen E

    Date: 11/21/2024

    Very happy with this service. Arrangements were made quickly. Delivery went perfectly. The driver, Zaur was very professional and friendly.

    SGT Auto Transport Corp.

    Date: 11/22/2024

    Were pleased to hear youre satisfied with our service! Thank you for trusting us with your vehicle transport.

  • Alexis F

    Date: 11/21/2024

    Alexis F

    Date: 11/21/2024

    Very communicative and reasonably priced. The *** tracking was a nice touch.

    SGT Auto Transport Corp.

    Date: 11/25/2024

    Thank you for your review! We're glad you enjoyed our services.

  • M. V.

    Date: 11/21/2024

    M. V.

    Date: 11/21/2024

    I dealt with SGT AUTO TRANSPORT CORP for a mere 3 mins before cancelling their service which that charged me $149. There was a mistake found immediately and requested a cancel, but instead of just cancelling I was charged. Absolutely zero work was done on their part so why should I be charged. They will go about saying blah blah its in our contract. Well *** made the mistake, I found it, but they didn't own up to it. Avoid them, there are many others outhere with better customer service.

    SGT Auto Transport Corp.

    Date: 11/22/2024

    We appreciate any honest feedback, we offer the same.  As any business, we put in a lot of time, money  and effort into serving our customers in order to achieve overall success for them as well as us as a business.  No one is forced to use our services, but utilizing our resources and choosing not to pay for the costs associated, is unreasonable and unethical.

    SGT was hired to utilize our auto hauling industry expertise and proprietary vetted motor carrier network to set up transport with a licensed and insured motor carrier.

    Unlike most brokers, we stand by our commitment to providing you the best service possible by executing contract agreements that bind our commitment to our customers. This is to help our customers not hurt them. We take that commitment seriously and expect that from our customers as well.

    What the general public and most first time shippers do not understand is a tremendous amount of resourcing goes into the set up transports and the vetting of our motor carrier network to ensure proper carrier government and insurance credentials. The moment the service contract is signed by our customer, there are no delays in taking action to resource that transport.

    We therefore maintain a strict cancellation policy and we go to great lengths to be transparent by communicating this in many ways; verbally, on our website, linked in customer emails, and within the signed customer contract. Unfortunately, the customer breached our mutual written contract,  used our resources, then canceled, making a cancellation fee applicable.

    M. V.

    Date: 11/26/2024

    There you go consumers, the lies are visible in their response. In 3 mins what resources did you utilize? Absolutely none. A mistake made by your staff by entering the incorrect date (on my pdf contract printed after filling it out shows the correct date) and you still didn't figure to correct it or waive the cancellation fee as it was your mistake.

  • Kris D

    Date: 11/21/2024

    They picked up in ********** on Friday morning and deliver 1 st thing Tuesday morning. Car was handled professionally and with care. Would use them again and highly recommended

  • Val P

    Date: 11/21/2024

    Val P

    Date: 11/21/2024

    I give *** 5 stars but the credit largely goes to the carrier ***************. **** at *** is very professional and competent. He updated me as he progressed across country and we were easily able to arrange my pick *** for departure and arrival. My car arrived undamaged, in good shape. No complaints. I thought the price was reasonable. To be fair, perhaps credit for this should be shared with *** and *** ******** 

    SGT Auto Transport Corp.

    Date: 11/22/2024

    We're delighted to hear you had a positive experience with our service! Thank you for your kind words!

  • Rodriguez J

    Date: 11/21/2024

    Rodriguez J

    Date: 11/21/2024

    The reservation was easy. The delivery was fast. I thought it was a bit pricey but I would recommend.

    SGT Auto Transport Corp.

    Date: 11/22/2024

    We're delighted to hear that you would recommend our service. Thank you for your positive feedback! We look forward to continuing to meet your needs.

SGT Auto Transport Corp. is BBB Accredited.

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