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Business Profile

Auto Transportation

SGT Auto Transport Corp.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 1,661 Customer Reviews

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Review Details

  • Ana H

    Date: 10/01/2024

    Ana H

    Date: 10/01/2024

    Excellent customer service and excellent price for ************************* my car from ********** to *******! The car arrived on the day and time promised in excellent condition. I highly recommend SGT Auto Transport!

    SGT Auto Transport Corp.

    Date: 10/02/2024

    We appreciate your kind words and recommendation! Its great to hear that you were satisfied with our service. We look forward to assisting you again.

  • Jessica C

    Date: 10/01/2024

    Jessica C

    Date: 10/01/2024

    The process was quick and simple. My car arrived on the expected date, and location. If I ever need to transport a car again, I will use *** and will recommend them to friends.

    SGT Auto Transport Corp.

    Date: 10/02/2024

    We're thrilled to have received your excellent 5-star review! Thank you for selecting our service!

  • Noreen L

    Date: 10/01/2024

    Noreen L

    Date: 10/01/2024

    From the first contact with ***** at *** through the communications with Primier everyone was very professional. Car arrived in good condition even having been through a drive through the storm. Never having transported a car before I would definitely recommend ***.

    SGT Auto Transport Corp.

    Date: 10/02/2024

    We're delighted to hear that you would recommend our service. Thank you for your positive feedback! We look forward to continuing to meet your needs.

  • Mike K

    Date: 10/01/2024

    Mike K

    Date: 10/01/2024

    Pick up and delivery were on time. Driver was very communicative along they way. Really good service overall.

    SGT Auto Transport Corp.

    Date: 10/02/2024

    We're thrilled to have received your excellent 5-star review! Thank you for selecting our service.

  • Maureen S

    Date: 10/01/2024

    Maureen S

    Date: 10/01/2024

    Timely, professional, good communication through entire process. They work with you to make sure timing for pickup and delivery works for you. Car arrived in same condition as when it was picked up. Second time using *** to transport my vehicle long distance. Highly recommend.

    SGT Auto Transport Corp.

    Date: 10/02/2024

    Thank you for your recommendation! Were thrilled to hear that you had a positive experience with our service. We look forward to serving you again in the future.

  • Shuvra B

    Date: 10/01/2024

    Shuvra B

    Date: 10/01/2024

    The overall business with *** was satisfactory. However, my car was scheduled to pickup on Sept. 18, 2024 around noon. Due to our mistake we could not handover the car to courier company because our car key was misplaced. The courier left the pickup location and after sometime we got the keys and called the carrier again and carrier driver agreed to come again to pickup the car but did not show up until evening even did not received the calls and did not respond the messages. That was distressful for my friend who was there from noon to handover the car. At least the courier driver should responds our call or messages that he/she cannot pickup the car. This is not way the professional companies do business I guess.

    SGT Auto Transport Corp.

    Date: 10/02/2024

    Thank you for choosing our service! We look forward to serving you again in the future!

  • Jeffrey C

    Date: 10/01/2024

    Jeffrey C

    Date: 10/01/2024

    Easy to work with. SGT Auto Transport did a nice job communicating with us. Process was simple and straightforward. Our vehicle was picked up on schedule.

    SGT Auto Transport Corp.

    Date: 10/02/2024

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

  • Ed V

    Date: 10/01/2024

    Ed V

    Date: 10/01/2024

    In the past I've used other companies to transport my vehicles and was not satified. Finding *** per my experience has been the BEST find and will continue to do business with them in the future. Great customer support and always there when needed.

    SGT Auto Transport Corp.

    Date: 10/02/2024

    Thank you! Your rating means a lot to us. We truly appreciate your feedback!

  • Nancy L

    Date: 10/01/2024

    Nancy L

    Date: 10/01/2024

    **** and switch company!!! I needed my daughter's car moved quickly from ****** to ********. I wanted it picked up on Sept. 20 and delivered the 23/24th of September. I was told they could do that but only if I was willing to pay the extra $300 for the "white glove treatment" to ensure my dates. They guarantee pickup and delivery is estimated as the 23rd and should not be a problem. I signed it and paid the extra money. The carrier started calling on the 5th over and over again saying he was on the way to get the car even though it was not supposed to ship until the 20th. I had to call *** and tell them to have him stop calling my daughter for early pickup. The day they showed up to get the car, with no warning, they called and said we had 10 minutes to get home with the car. September 23rd came and went and we kept calling, and *** kept saying the car was coming. Every day we called. Long story, the car didn't even leave ****** until the 27th and arrived the 30th. I would call and ask for a supervisor who would promise to follow up and they would not get back with me!!! I understood the delivery date was only an estimate, but the verbal message was that the car would be there by the 23/24th and once they got my money, they could care less about where my car was!!! There was no bad weather, it was a matter of the transport carrier they hired, not doing their job and transporting the car like the contract says!!! I had to talk until I was blue in the face to receive a $100 discount from the transport company and *** says they are going to send a $50 gift card but we will see if I actually receive that. *** should refund my $300!!! I could have gone with another carrier and gotten it sooner. I will never do business with *** again.

    SGT Auto Transport Corp.

    Date: 10/02/2024

    Dear *****,

    We sincerely apologize for the distressing experience youve encountered, and we deeply regret the challenges you faced during this process. Your feedback is extremely important to us, and we want to assure you that it has been forwarded to our ***************** Manager for a thorough review and investigation.

    At **** we strive to provide a seamless experience for all of our customers. Please rest assured that we are committed to addressing your concerns in detail and taking the necessary steps to prevent similar issues in the future.

    If you have any further questions, concerns, or additional details you would like to share, please dont hesitate to reach out. We value your patience and understanding as we work diligently to resolve this matter and improve our services.

    Thank you again for bringing this to our attention, and we sincerely apologize for any inconvenience caused.

  • Darleen P

    Date: 09/29/2024

    Darleen P

    Date: 09/29/2024

    I have no problem so far with my car shipment. Everyone was very helpful and courteous and had answers immediately to any questions. I am to receive my car tomorrow and hope I am pleased with delivery. This shipment was during hurricane ****** so not a normal situation.

    SGT Auto Transport Corp.

    Date: 10/02/2024

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

SGT Auto Transport Corp. is BBB Accredited.

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