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Business Profile

Auto Transportation

SGT Auto Transport Corp.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 1,658 Customer Reviews

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Review Details

  • Dennis K

    Date: 09/29/2024

    Dennis K

    Date: 09/29/2024

    **** was quick & precise. I am grateful that there was no run around. thank **** for me again.

    SGT Auto Transport Corp.

    Date: 10/02/2024

    Thank you for your review! We're glad you enjoyed our services.

  • CK K

    Date: 09/22/2024

    CK K

    Date: 09/22/2024

    Simple process, great ***************** was delivered across the country in 4 days.I will use *** again.

    SGT Auto Transport Corp.

    Date: 09/24/2024

    Thank you so much for your kind words, CK! We're thrilled to hear that you had a smooth experience and that your car was delivered so quickly. We truly appreciate your business and look forward to serving you again in the future!

  • Dan B

    Date: 09/19/2024

    Dan B

    Date: 09/19/2024

    I wish I could zero stars. My husband tried to book this company for his truck as he is retiring from the military. He was quoted around $1787. Today when they called to pick up the truck, the cost is now $2400 due market increase. However, when requested a new online quote the price suddenly substantially lowerthe price today is $1416. This is so ridiculously wrong & is against the law. We are seeking the advice of attorney to ensure this ************* tactic is stopped.

    SGT Auto Transport Corp.

    Date: 09/20/2024

    We sincerely apologize for the inconvenience you experienced. At SGT Auto Transport, we always strive to offer competitive pricing and clear communication.

    However, as outlined in our terms and conditions, while we aim to provide accurate scheduling, the pickup dates and times are estimated, not guaranteed, due to the variable nature of carrier availability and market conditions.

    In your case, our dispatch team worked diligently to find a driver willing to accept the load at the original quoted price. When no driver was available, we identified an alternative option that would avoid further delays. We presented this to you in the spirit of transparency, as we believe its important to keep our customers fully informed and involved in the decision-making process.

    We understand your frustration and appreciate your feedback. We value transparency and your insights will help us improve our processes moving forward. If you have further concerns or questions, please dont hesitate to reach out to us.

    Best regards,


  • Nitin S

    Date: 09/17/2024

    Nitin S

    Date: 09/17/2024

    SGT ********************** has deliver my ******** in ******* without any problem. All their commitments were fulfilled. I am very happy with their service. I will recommend them for safe auto transport. ***** ****

    SGT Auto Transport Corp.

    Date: 09/30/2024

    We're delighted to hear you had an excellent experience with our service! We look forward to serving you again in the future!

  • KC O

    Date: 09/17/2024

    KC O

    Date: 09/17/2024

    We had a terrible experience with SGT. ******* our car was new, we had it shipped in a container. It arrived two days late and was filthy inside and out- clearly, they left the windows open during shipment. Whats more they didnt return one of the key fobs, which they said they would mail. After many calls the fob was never returned and we got no response from SGT. ***** this company.

    SGT Auto Transport Corp.

    Date: 09/19/2024

    Dear KC,

    Thank you for sharing your feedback. We apologize for the delay and the condition in which your vehicle arrived. This is certainly not the level of service we strive to provide, and we regret the inconvenience it caused. We will take your comments seriously as we work to improve our services. Thank you for bringing this to our attention.

    Once again, we apologize for the experience and if you have any further questions or concerns, please feel free to reach out to us. We're here to assist in any way we can.

    Best regards,

  • Morlon J

    Date: 09/16/2024

    Morlon J

    Date: 09/16/2024

    I had my 2019 mustang shipped from ********** to *******, when I received my car its was stripped. The spoiler was missing and the stereo equipment was stolen. I contacted the *** and all of a sudden they couldnt speak English. I filed a complaint with the company and no one helped. Please be careful when you ship a car through *** Autotransport, please take everything that can come out.

    SGT Auto Transport Corp.

    Date: 09/18/2024

    Dear ******,

    We sincerely apologize for the unfortunate experience with your shipment. We understand how upsetting it must have been to receive your vehicle in such a condition. Upon being notified of the damage, our team acted in line with the terms and conditions of the signed contract and provided you with the necessary paperwork to file a claim. At this point, we have fulfilled our contractual obligations.

    If you have any further questions or concerns, please feel free to reach out to us. We're here to assist in any way we can.

    Best regards,

  • Keith B

    Date: 09/15/2024

    Keith B

    Date: 09/15/2024

    I signed a contract with *** in 2024 for vehicle transport. Price and dates were agreed to. Then, the bait and switch.*** calls multiple times to essentially tell me "we looked and looked, no one will ship your vehicle for that low of a price." I tell them its not my problem and that they should know their market before providing signed quotes. Long story short, it was multiple days, calls, and texts, and I didn't have time to go with another pick up person. They tell me the best thing at this point is to cancel the contract.....Best thing for who? For me, the best thing is for you to honor your word because I was betting on it.I caved and paid the extra amount, which ended up putting them at a similar price point as the their competitors. Such shady business ************ advice to anyone reading this is to be prepared for this precise scenario to happen to you. I'm still considering making an official complaint to the *** and to the **********************************. I want justice, I just don't want to waste more time with these people. I learned my ****** the hard way. You don't have to follow in my shoes. Learn from my mistake.

    SGT Auto Transport Corp.

    Date: 09/17/2024

    We sincerely apologize for the inconvenience you experienced. At SGT Auto Transport, we always strive to offer competitive pricing and clear communication. However, as outlined in our terms and conditions, while we aim to provide accurate scheduling, the pickup dates and times are estimated, not guaranteed, due to the variable nature of carrier availability and market conditions.

    In your case, when our dispatch team faced challenges securing a carrier at the original quoted price, we promptly informed you of the situation. Our intention was to keep you fully informed and offer an alternative to avoid further delays, allowing you the option to accept or decline based on what worked best for you. The additional cost was presented as a choice, not a requirement, and we regret if it felt otherwise.

    We understand your frustration and appreciate your feedback. We value transparency and your insights will help us improve our processes moving forward. If you have further concerns or questions, please dont hesitate to reach out to us.

    Once again, we apologize for the experience and appreciate your understanding.

  • Tanya B

    Date: 09/13/2024

    Tanya B

    Date: 09/13/2024

    Mack at SGT Transport was informative, patient and kind and he made sure I understood the entire process. Much appreciated

    SGT Auto Transport Corp.

    Date: 09/30/2024

    Thank you for your feedback! We're glad to hear that **** was helpful. Looking forward to serving you again!


    SGT Auto Transport Corp.

    Date: 09/30/2024

    Thank you for your feedback! We're glad to hear that **** was helpful. Looking forward to serving you again!


  • Scott S

    Date: 09/11/2024

    Scott S

    Date: 09/11/2024

    This was the most professional car transportation company Ive ever worked with! Showed up on time delivery was flawless and the staff were amazing! This is how you run a business.

    SGT Auto Transport Corp.

    Date: 09/12/2024

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

  • Lisa S

    Date: 09/10/2024

    Lisa S

    Date: 09/10/2024

    ***** with *** was really helpful answering all of my questions online. I have booked a transport for 2 vehicles after he answered my many questions. I found it very convenient to chat with ***** online rather than wait on hold or a representative.

    SGT Auto Transport Corp.

    Date: 09/11/2024

    Thank you for your review! We're glad you enjoyed our services.

    SGT Auto Transport Corp.

    Date: 09/11/2024

    Thank you for your review! We're glad you enjoyed our services.

SGT Auto Transport Corp. is BBB Accredited.

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