We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Transportation

SGT Auto Transport Corp.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 1,658 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Mark F

    Date: 08/26/2024

    Mark F

    Date: 08/26/2024

    ***** and another dispatcher provided easy account set up and planning.My driver, **** kept me aware of shipping progress and was quite courteous and professional.The fee was competitive and a good value!Car arrived on time.

    SGT Auto Transport Corp.

    Date: 08/27/2024

    Thank you! We appreciate your feedback and are glad you had a positive experience with us.

  • Gary W

    Date: 08/23/2024

    Gary W

    Date: 08/23/2024

    Great company, fast, flexible and reasonable. Thank you ****** for your help.

    SGT Auto Transport Corp.

    Date: 08/26/2024

    Thank you for your feedback! We're pleased to hear that you were satisfied with our service. We look forward to assisting you again in the future!

  • Michael H

    Date: 08/23/2024

    Michael H

    Date: 08/23/2024

    ***** was very efficient and helpful, addressed my issue right away

    SGT Auto Transport Corp.

    Date: 08/26/2024

    Thank you for the glowing 5-star review! We appreciate your kind words.

  • Dan H

    Date: 08/23/2024

    Dan H

    Date: 08/23/2024

    I have used *********** times to transport work vehicles to other offices. They have always been helpful and easy to work with. Garbiel was very helpful with setting up the lastest shipment.

    SGT Auto Transport Corp.

    Date: 09/06/2024

    We're glad to hear you had a positive experience! Thank you for choosing our service. If you have any future needs or questions, feel free to reach out.

  • Gregory N

    Date: 08/21/2024

    Gregory N

    Date: 08/21/2024

    After calling me from 5 different numbers they cancelled and charged me $150 say I didn't answer their calls. How do I know which call to answer.

    SGT Auto Transport Corp.

    Date: 08/27/2024

    We appreciate any honest feedback, we offer the same. As any business, we put in a lot of time, money and effort into serving our customers in order to achieve overall success for them as well as us as a business. No one is forced to use our services, but utilizing our resources and choosing not to pay for the costs associated, is unreasonable and unethical.


    SGT was hired to utilize our auto hauling industry expertise and proprietary vetted motor carrier network to set up transport with a licensed and insured motor carrier.


    Unlike most brokers, we stand by our commitment to providing you the best service possible by executing contract agreements that bind our commitment to our customers. This is to help our customers not hurt them. We take that commitment seriously and expect that from our customers as well.


    What the general public and most first time shippers do not understand is a tremendous amount of resourcing goes into the set up transports and the vetting of our motor carrier network to ensure proper carrier government and insurance credentials. The moment the service contract is signed by our customer, there are no delays in taking action to resource that transport.


    We therefore maintain a strict cancellation policy and we go to great lengths to be transparent by communicating this in many ways; verbally, on our website, linked in customer emails, and within the signed customer contract. Unfortunately, the customer breached our mutual written contract, used our resources, then canceled, making a cancellation fee applicable.

  • Hilary B

    Date: 08/21/2024

    Hilary B

    Date: 08/21/2024

    I would give them 100 stars if I could! I tried to work with another large transporter unsuccessfully and thankfully found SGT. **** answered the phone, actually called you back, texted and did exactly what they said would happen. Enclosed transport was secured within 3 days and my car arrived safely on the exact day they said. Will only use SGT ********************** and refer them to our clients. THAN YOU *****

    SGT Auto Transport Corp.

    Date: 08/22/2024

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

  • ALLAN C

    Date: 08/21/2024

    ALLAN C

    Date: 08/21/2024

    *** is reliable and safe, a very good first experience.

    SGT Auto Transport Corp.

    Date: 08/22/2024

    We're delighted to hear you had good experience with our service! Thank you for your kind words!




  • Marcus D

    Date: 08/20/2024

    Marcus D

    Date: 08/20/2024

    Very nice company. Quick and efficient communication was great! Would definitely do business with them again

    SGT Auto Transport Corp.

    Date: 08/22/2024

    We appreciate your feedback! Glad to hear you had a great experience with us. Thank you for choosing our service!

  • Charles C

    Date: 08/19/2024

    Charles C

    Date: 08/19/2024

    SGT ******* Transport was outstanding.They picked up 2 of our vehicles within the pickup window that they provided and delivered the vehicles exactly when they say they would. Their driver **** was a true professional. Final payment was exactly what we agreed to. I would not hesitate to use SGT ******* Transport in the future.

    SGT Auto Transport Corp.

    Date: 08/22/2024

    Thank you for your review! We're delighted to hear that our team provided you with exceptional service. Your feedback is greatly appreciated!


  • Evan M

    Date: 08/19/2024

    Evan M

    Date: 08/19/2024

    While the process of getting a quote and setting up the order was flawless, their cancellation policy is anything but fair and has turned me away from ever using them for future transport needs.According to the contract, a $149 cancellation fee will be applied if the order is cancelled before the expiration of the booking window. To your average consumer, this would mean when the window actually begins. I cancelled my order about 4 days before the window were to even begin (my car hasnt even been dispatched) yet Im still being charged this fees. Cancellation fees should be about making the company as whole as possible for the loss of business at the time of the cancellation, not simply making profit. In my situation I had no choice but to cancel due to some logistical changes with my move, and while ****** was as kind as she could, she made absolutely no concessions under my circumstances to waive this fee and I was still charged. I would understand if it was within the booking window. Or even 48 hours before the window. But to charge someone this far in advance when the order isnt even close to being processed is deceptive and wrong. While apparently this can be used towards future shipments, why would I ever want to book with *** in the future if this is the way they handle cancellations? Unfortunately the way my experience started with them ended on a very different note. If flexibility is an important part of your move, I cant honestly recommend *** for your car transport needs.

    SGT Auto Transport Corp.

    Date: 08/20/2024

    We appreciate any honest feedback, we offer the same. As any business, we put in a lot of time, money and effort into serving our customers in order to achieve overall success for them as well as us as a business. No one is forced to use our services, but utilizing our resources and choosing not to pay for the costs associated, is unreasonable and unethical.

    SGT was hired to utilize our auto hauling industry expertise and proprietary vetted motor carrier network to set up transport with a licensed and insured motor carrier.

    Unlike most brokers, we stand by our commitment to providing you the best service possible by executing contract agreements that bind our commitment to our customers. This is to help our customers not hurt them. We take that commitment seriously and expect that from our customers as well.

    What the general public and most first time shippers do not understand is a tremendous amount of resourcing goes into the set up transports and the vetting of our motor carrier network to ensure proper carrier government and insurance credentials. The moment the service contract is signed by our customer, there are no delays in taking action to resource that transport.

    We therefore maintain a strict cancellation policy and we go to great lengths to be transparent by communicating this in many ways; verbally, on our website, linked in customer emails, and within the signed customer contract. Unfortunately, the customer breached our mutual written contract, used our resources, then canceled, making a cancellation fee applicable.

SGT Auto Transport Corp. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.