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Business Profile

Auto Transportation

SGT Auto Transport Corp.

Reviews

Customer Review Ratings

4.54/5 stars

Average of 1,664 Customer Reviews

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Review Details

  • Review fromDebra J

    Date: 04/22/2025

    4 stars

    Debra J

    Date: 04/22/2025

    I found *** to be professional and very well priced. Although there isn't much communication after your car is picked up, if you call the company directly and ask for an update, they are very happy to help. I was very nervous about shipping my car across the country for receipt by my daughter, but they delivered it on time and were very courteous and professional to my daughter when she picked it up. I would definitely ship with *** again.

    SGT Auto Transport Corp.

    Date: 04/24/2025

    We appreciate your trust and are glad to hear everything went smoothly! Were happy we could deliver on time and make the experience a positive one for you and your daughter.
  • Review fromJames W

    Date: 04/22/2025

    5 stars

    James W

    Date: 04/22/2025

    We are so glad we shipped our car with SGT *********************** Everything was so smooth. Their customer service is excellent. Thanks!

    SGT Auto Transport Corp.

    Date: 04/23/2025

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!
  • Review fromBrock D

    Date: 04/20/2025

    1 star

    Brock D

    Date: 04/20/2025

    Was quoted to pick up within 1-2hrs, driver didnt not show up that day. Next day was told again 1-2hrs, called driver at 3hrs and he said he was getting petrol and would be 45mins away. 2hrs later still did not show up, canceled the pickup and going with another shipping company.

    SGT Auto Transport Corp.

    Date: 04/22/2025

    Dear *****,

    We sincerely apologize for the inconvenience and frustration you experienced during your recent shipping attempt. While we strive to offer a smooth and reliable service, we would like to clarify that, as per the terms and conditions of the signed contract, we operate with an estimated pickup window, and we do not provide guaranteed pickups within 12 hours.

    That said, we completely understand how upsetting and disruptive it must have been to deal with the constant time changes communicated by the assigned carrier. This kind of inconsistency can understandably interfere with your plans and expectations.

    Please rest assured that this case will be forwarded to our Carrier Compliance and ***************** teams for a full audit and to address the matter directly with the responsible carrier. We appreciate your feedback as it helps us improve and ensure that our carrier partners are held to the standards we set for customer care.

    Thank you for giving us the opportunity, and we hope to have a chance to better serve you in the future.

    Best regards,

  • Review fromJeff V

    Date: 04/11/2025

    5 stars

    Jeff V

    Date: 04/11/2025

    These guys are the best. They have shipped two cars for me and both times they offered a great price and service. Highly recommend.

    SGT Auto Transport Corp.

    Date: 04/14/2025

    Thank you for your review! We're glad you enjoyed our services.


  • Review fromJerry W

    Date: 04/07/2025

    4 stars

    Jerry W

    Date: 04/07/2025

    It was hard to communicate with the Driver due to language barrier, he did a good job. He spoke on his phone with a foul mouth person that wanted him to collect an additional $500.00 or leave the f###### car on the trailer. My son got on the phone and left him know we had a contract for a set price, the person then gave the Driver the OK to unload the car

    SGT Auto Transport Corp.

    Date: 04/08/2025

    Thank you for your feedback! We're glad the delivery went smoothly, though we apologize for the communication issue and the unprofessional tone overheard during the call. Your signed rate is always honored, and we appreciate you bringing this to our attention. We're grateful for your business and hope to serve you again in the future.
  • Review fromPatricia B

    Date: 04/03/2025

    5 stars

    Patricia B

    Date: 04/03/2025

    Good service. Good staff. ****************. My car was picked up and delivered as expected. Good communication. Provided a piece of my to move. Thank you!

    SGT Auto Transport Corp.

    Date: 04/04/2025

    Thank you! Were happy to hear everything went smoothly and that our team provided peace of mind during your move. We appreciate your trust in us!

  • Review fromDan K

    Date: 04/03/2025

    5 stars

    Dan K

    Date: 04/03/2025

    Quick and easy service. Straightforward and friendly. I would recommend them to others.

    SGT Auto Transport Corp.

    Date: 04/04/2025

    We're delighted to hear that you would recommend our service. Thank you for your positive feedback! We look forward to continuing to meet your needs.
  • Review fromElois S

    Date: 04/02/2025

    1 star

    Elois S

    Date: 04/02/2025

    I was quoted one price for my car to be transported and sign a contract with certain 3 day window,they change the date. They increased the price by $100 at the last minute. Driver verbally say he would arrive between 12-2 pm,it was 6:45 almost dark, while he stopped at an auto auction 1.5 hours from my apartment.The contract stated to pick up my car at my apartment,the driver say he couldnt come there. I had to meet in a dangerous area of town,had to take a Lyft to return to my apartment, then on the delivery side. Driver wouldnt deliver to my house which is off a ***********. My suggestion is do not use this Company. I am a travel nurse, will place this same issue on our website, so they wont have to go through what I did.

    SGT Auto Transport Corp.

    Date: 04/04/2025

    Dear *****,

    Were truly sorry to hear about your experience and appreciate you taking the time to share your feedback. While we always strive to meet the expectations set during booking, transport logistics can sometimes shift due to factors outside of our direct controlsuch as carrier delays or equipment limitations. That said, your concerns are absolutely valid and will be forwarded to both our ***************** and Carrier Compliance teams for further review.

    We understand how important a safe, timely, and transparent experience isespecially for professionals like yourselfand we regret that this process fell short of that. We value your feedback, as it helps us improve, and we hope to have the opportunity to provide a much better experience in the future.

    Please dont hesitate to reach out if theres anything further we can do to assist.
  • Review fromRoger S

    Date: 04/01/2025

    5 stars

    Roger S

    Date: 04/01/2025

    *** made transporting our car a seamless experience by putting us in direct contract with the driver so we could work out pick up and delivery.

    SGT Auto Transport Corp.

    Date: 04/02/2025

    Thank you for your feedback! We're glad to hear that connecting you directly with the driver helped make the experience seamless. We appreciate your trust in us and look forward to assisting you again in the future!



  • Review fromLa B

    Date: 03/28/2025

    5 stars

    La B

    Date: 03/28/2025

    The driver arrived on, was very through with inspecting my vehicle. And he ensured the information concerning the address he was delivering the car too. And he delivered on the date that he stated. This was the second time using SGT Auto Transport, no issues pickup and delivery of my autos.

    SGT Auto Transport Corp.

    Date: 03/31/2025

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

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