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Business Profile

Auto Transportation

SGT Auto Transport Corp.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 1,657 Customer Reviews

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Review Details

  • Adam H

    Date: 08/08/2024

    Adam H

    Date: 08/08/2024

    ***** was a great customer service agent, she was very prompt and knowledgeable with information.

    SGT Auto Transport Corp.

    Date: 08/09/2024

    We're glad ***** could assist you, and we appreciate your positive feedback. We look forward to continuing to provide excellent service in the future!

  • Chris S

    Date: 08/08/2024

    Chris S

    Date: 08/08/2024

    *** was helpful and understood what I needed to relocate my vehicle from ****** To *********.

    SGT Auto Transport Corp.

    Date: 08/09/2024

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

  • Hanna M

    Date: 08/07/2024

    Hanna M

    Date: 08/07/2024

    Excellent human customer service when booking via text. Costs were transparent and easy to understand.

    SGT Auto Transport Corp.

    Date: 08/09/2024

    We're happy to hear that you were satisfied with our customer service. Thank you for your kind feedback! We look forward to providing you with excellent service again in the future.

  • Victor P

    Date: 08/06/2024

    Victor P

    Date: 08/06/2024

    SGT Auto Transport was really professional and provided a wealth of information. ********** very proffesional agent, assisted us. Thank you !

    SGT Auto Transport Corp.

    Date: 08/07/2024

    We're delighted to receive your 5-star review! Thank you for choosing our service!

  • pasia towing l

    Date: 08/05/2024

    pasia towing l

    Date: 08/05/2024

    they have timely payment and good customer care and services.

    SGT Auto Transport Corp.

    Date: 08/07/2024

    Thank you for sharing your positive experience. We appreciate your feedback!

  • Beka K

    Date: 08/02/2024

    Beka K

    Date: 08/02/2024

    One of the best companies to work with, recommended 100% !

    SGT Auto Transport Corp.

    Date: 08/05/2024

    Thank you for your recommendation! Were thrilled to hear that you had a positive experience with our service. We look forward to serving you again in the future.

  • Tamara J

    Date: 08/01/2024

    Tamara J

    Date: 08/01/2024

    Great company!!! Thank you for your hard work!!! Always nice to work with your company!!!

    SGT Auto Transport Corp.

    Date: 08/05/2024

    Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us.

  • Karen J

    Date: 08/01/2024

    Karen J

    Date: 08/01/2024

    There was communication from pick up through delivery of my golf cart. My calls were always answered, and I always had follow through. My delivery driver kept me informed of arrival time and location during my delivery from northern IL to southwest **. The initial call to SGT ********************** was easy as well. I am still being inundated with junk emails from competitors with higher bids daily! Dont waste your time or money with any other transport company!

    SGT Auto Transport Corp.

    Date: 08/02/2024

    Were pleased to hear that our communication met your expectations and that your delivery was smooth. Thank you for trusting us with your transport and for your recommendation!

  • Therese K

    Date: 07/31/2024

    Therese K

    Date: 07/31/2024

    I was apprehensive to ship my car. There was no need, from the first phone call to final delivery everything went well. I would again use SGT to ship a car.

    SGT Auto Transport Corp.

    Date: 08/01/2024

    Were delighted to hear that you had a great experience and plan to use our service again. Thank you for your support!

  • Garett I

    Date: 07/31/2024

    Garett I

    Date: 07/31/2024

    DO NOT USE THIS COMPANY!!!!!!!! We contracted with this company for transport of our son's car from ********** to **. In reading reviews prior to transport, this seemed like a high rated company. I see now that it depends on the company with which they broker with. This is not a transport company. It is a broker. Per our contract, our son's car should have been here "no later than" 7/29. It is now 7/31 and we received no communication at all from the company. We finally called today to inquire and we were told that the truck is in ******* waiting for a part. I totally understand that things can happen on the road, however, NOTHING was communicated until we called. This company does not follow up regarding your transport and I guarantee you that when they respond to this message they will tell you that the shipping times are "just estimates". Again, I understand that "things happen", however, communication is key. My husband texted the driver several times with no response . I called the SGT this afternoon and spoke to "****". **** did not know who his supervisor was. When I pressed him for this information, I asked him who he could call if he had to call in sick. He did respond that he woud call "****" who was not surprisingly "not available". DO NOT USE THIS COMPANY if you need communication. My car is somewhere in ******* under contract to be delivered "no later" than 7/29. As of THIS EVENING, the part for the truck has not been delivered. There is no way that the car will be delivered to the ******* area by tomorrow as they are telling me. AVOID THIS COMPANY!!!!!

    SGT Auto Transport Corp.

    Date: 08/01/2024

    Thank you, ***********;, for sharing your feedback.

    Customer satisfaction is our top priority, and we are sorry to hear that this was your experience. We would like to assure you that your feedback is taken extremely seriously. Our quality assurance manager will be assigned to review the case, ensuring that all proper protocols were followed. Furthermore, they will identify ways to improve the quality of our services so that such cases can be avoided in the future.

    Please accept our sincerest apologies for this experience. We hope to have the chance to serve you better in the future.

SGT Auto Transport Corp. is BBB Accredited.

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