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Business Profile

Auto Transportation

SGT Auto Transport Corp.
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.54

Average of 1,664 Customer Reviews

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Review Details

  • Jon S

    Date: 01/09/2025

    Jon S

    Date: 01/09/2025

    No surprises everything went smoothly. Car was delivered promptly and without any damage.

    SGT Auto Transport Corp.

    Date: 01/10/2025

    Were glad to hear you had a positive experience and that everything went smoothly. Thank you for your trust in our service!

  • Eric C

    Date: 01/08/2025

    Eric C

    Date: 01/08/2025

    Very professional from booking to delivery. Driver inspected the car with me before departure. Dropped off right in the driveway. Dimitri did an outstanding job

    SGT Auto Transport Corp.

    Date: 01/21/2025

    Thank you for sharing your experience! We're thrilled to hear everything went smoothly from booking to delivery and that ******* provided outstanding service. Your satisfaction means a lot to us! 

  • Ed B

    Date: 01/08/2025

    Ed B

    Date: 01/08/2025

    Great service, exceptional value. Was able to secure a covered carrier transport for my transfer from ** to **.

    SGT Auto Transport Corp.

    Date: 01/09/2025

    Were pleased to hear youre satisfied with our service! Thank you for trusting us with your vehicle transport.

  • Jayden Y

    Date: 01/08/2025

    Jayden Y

    Date: 01/08/2025

    Friendly and fast service my car was transported from ********** to ******** with no damage and in a timely manner I will definitely be working with Sgt **** again

    SGT Auto Transport Corp.

    Date: 01/09/2025

    Thank you for your feedback! Were delighted to hear your car was shipped quickly and arrived in perfect condition. We look forward to assisting you again if you need our services in the future!

  • Rajeev P

    Date: 01/06/2025

    Rajeev P

    Date: 01/06/2025

    My only gripe is SGT **** is twice as expensive as the average broker. Given their prompt, courteous and responsive service, I simply cannot downgrade them to 4-stars. I got my money's worth and peace of mind. The SGT *** maintained constant contact. I cannot thank him enough.The objective of this review is not to pitch **** because there is no kickback.Loading your beloved car on an open transporter is a harrowing experience at best.Most brokers give you a "come hither" quote. Goes up as you ship date impends.If you are reading this write-up, shipping vs driving 500+ miles is a no-brainer.Stack up tolls, gasoline, motel, food, stops and fatigue against door-to-door delivery.

    SGT Auto Transport Corp.

    Date: 01/07/2025

    Thank you for your thoughtful feedback! Were thrilled that our service brought you peace of mind and that you felt the value in choosing us. We appreciate your trust and look forward to assisting you again in the future!

  • Todd M

    Date: 01/06/2025

    Todd M

    Date: 01/06/2025

    The driver stayed in constant communication with me when he would arrive. Very satisfied with the service provided.

    SGT Auto Transport Corp.

    Date: 01/24/2025

    We're delighted to hear you had an positive experience with our service! Thank you for your kind words!

  • Amanda N

    Date: 01/06/2025

    Amanda N

    Date: 01/06/2025

    Beware of SGT Auto Transport's draconian and double-standard cancellation policy! Be sure to carefully read the 11-page contract (!) they send you to sign (unlike any of the other 5 auto transport companies I have dealt with). (Also, I wish I had looked at their Yelp rating of 3.1 before booking with them.) I placed an online order on Saturday, 1/4/24 at 12:32 am and canceled it via both phone and email at 3:41 pm that same day. They are closed on Saturdays.They called me Monday am, informing me they had been closed Saturday when I placed & cancelled my order, but that the contract I signed called for a $149 cancellation fee--even though they had literally done no work to fulfill my order! He asked how they could keep my business. I told him Montway Auto Transport was picking up my car ******** the fine print of their 11-page contract (which I admit not taking the time to carefully read--who does?) they list 6 reasons they can charge a $149 cancellation fee, while at the same time stating they can cancel the order at any time (apparently without penalty to them--what a double-standard) including: "(A) Customer cancels without sending a written cancellation notice to info at **************************. (B) Cancellation occurs before the estimated pickup window expires. (C) Cancellation occurs for a transport that is double-booked with other broker companies. .... *** reserves the right to cancel the order at any time, at **** discretion. Additional fees may apply per our Dispute and Collections policy."I write this review in hopes of sparing future potential customers similar distress and financial gouging. I highly recommend Montway Auto Transport. Good luck to you!

    SGT Auto Transport Corp.

    Date: 01/07/2025

    We appreciate any honest feedback, we offer the same. As any business, we put in a lot of time, money and effort into serving our customers in order to achieve overall success for them as well as us as a business. No one is forced to use our services, but utilizing our resources and choosing not to pay for the costs associated, is unreasonable and unethical.

    SGT was hired to utilize our auto hauling industry expertise and proprietary vetted motor carrier network to set up transport with a licensed and insured motor carrier.

    Unlike most brokers, we stand by our commitment to providing you the best service possible by executing contract agreements that bind our commitment to our customers. This is to help our customers not hurt them. We take that commitment seriously and expect that from our customers as well.

    What the general public and most first time shippers do not understand is a tremendous amount of resourcing goes into the set up transports and the vetting of our motor carrier network to ensure proper carrier government and insurance credentials. The moment the service contract is signed by our customer, there are no delays in taking action to resource that transport.

    We therefore maintain a strict cancellation policy and we go to great lengths to be transparent by communicating this in many ways; verbally, on our website, linked in customer emails, and within the signed customer contract. Unfortunately, the customer breached our mutual written contract, used our resources, then canceled, making a cancellation fee applicable.

  • Brian J

    Date: 01/06/2025

    Brian J

    Date: 01/06/2025

    Service was excellent! I originally booked open transport and had to put the order on hold for repairs to the car to transport. I was able to switch to enclosed with no issues and a small increase in the rate. The driver was courteous and delivered the car hassle and damage free.

    SGT Auto Transport Corp.

    Date: 01/24/2025

    We appreciate your kind words! Its great to hear that you were satisfied with our service. We look forward to assisting you again.

  • Bree K

    Date: 01/06/2025

    Bree K

    Date: 01/06/2025

    Great experience! Scheduling was easy, driver arrived on time, fairly priced.

    SGT Auto Transport Corp.

    Date: 01/07/2025

    Were delighted to hear you had a great experience! Thank you for recognizing our efforts to provide reliable and fairly priced service.

  • Jon S

    Date: 01/06/2025

    Jon S

    Date: 01/06/2025

    Very professional. vehicle delivered promptly and with no damage.I wont hesitate to recommend them to anyone.

    SGT Auto Transport Corp.

    Date: 01/07/2025

    Thank you for your kind words! Were glad we could deliver your vehicle safely and promptly. We appreciate your recommendation!

SGT Auto Transport Corp. is BBB Accredited.

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