Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving and Storage Companies

FlatRate Moving

Reviews

This profile includes reviews for FlatRate Moving's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

FlatRate Moving has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.84/5 stars

    Average of 80 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJeanette Casciana C

      Date: 02/03/2025

      5 stars
      Excellent service great team not enough words to praise them
    • Review fromDarien R

      Date: 01/06/2025

      5 stars
      The Flatrate Movers were courteous and quite helpful. My move went smoother than expected. I would highly recommend them.
    • Review fromStephanie E

      Date: 09/18/2024

      1 star
      I do NOT recommend this company. They lost and mislabeled boxes. I was also charged for wood crating of items that were delivered in cardboard. They rarely respond to emails and phone calls. Flatrate is unreliable and unprofessional. Do not use them.
    • Review fromStephanie S

      Date: 08/01/2024

      5 stars
      This was our third time using Flat Rate for our NYC move and we have yet to be disappointed. The moving team led by ******* were quick and efficient. They took extra care to make sure our things were bundled up well for the move and they problem solved well whenever an obstacle presented itself (doorways, hallways, elevator, etc.)
    • Review fromArtesia R

      Date: 06/22/2024

      5 stars
      The plan is very detailed. The movers were polite. They worked very quickly and respectful of my property. The price reasonable.
    • Review fromSherry L

      Date: 05/04/2024

      5 stars
      My move was so smooth and easy. The movers were so helpful and friendly. They were early and took great care with my belongings. I had a great experience!
    • Review fromDebra M

      Date: 05/03/2024

      5 stars
      Flat Rate Moving was great. They took great care with everything and were friendly and professional. Very happy with the service
    • Review frommonique d

      Date: 12/06/2023

      5 stars
      FlatRate, Thank you for helping me get through this move with my wits intact. ************, ************ (sorry I forgot to write down everyone's names) Thank you all for being quick, professional and careful with my stuff. Didn't know how I was gonna get through this move but you all pulled it off without a hitch. My stuff arrived early - I wasn't even ready. ***** worked around my schedule and before I knew it, I was settled in to my new home. I highly recommend FlatRate.
    • Review fromSharon D

      Date: 11/28/2023

      5 stars
      The three movers were communicative, punctual, friendly and extremely professional. They handled all our high-end designer pieces with care... I wasn't worried for a minute. And they took the time to place the pieces in the new space right where I wanted them. Fast cleanup and would definitely use them again. Highly recommend for a seamless transition!
    • Review fromzinaida P

      Date: 11/21/2023

      5 stars
      Our experience with FlatRate today was excellent! The movers were professional, polite, very efficient. We appreciate their hard work very much. Thank you

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.