Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving and Storage Companies

FlatRate Moving

Reviews

This profile includes reviews for FlatRate Moving's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

FlatRate Moving has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.84/5 stars

    Average of 80 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromkrystina b

      Date: 03/29/2023

      5 stars
      the guys were the absolute best. were incredibly thorough, courteous and prompt. highly recommend.
    • Review fromAshley A

      Date: 03/20/2023

      5 stars
      Unbelievable! I have used flat rate movers before and they were great, but this crew I had was fantastic! Not only were they nice but qualified in moving and they brought a antique specialist to take apart and reassemble at the drop off. I would HIGHLY RECOMMEND flatrate movers, but the crew I had again were the BEST!
    • Review fromCharlie R

      Date: 03/15/2023

      5 stars
      Incredible service. So quick and helpful. Would recommend them to anyone looking to move!
    • Review fromNatasha M

      Date: 03/10/2023

      5 stars
      We’ve used FlatRate for all of our past moves, and this time was yet another example of why we’ll continue to use them as our preferred moving provider. Pablo, Brija, and Bernardino were fantastic, friendly, and extremely professional. They arrived on time and moved our items swiftly and carefully. We were well ahead of schedule. They were so helpful, even offering to help us adjust a few times once undone. Always highly recommend FlatRate for any moving needs!
    • Review fromDouglas S

      Date: 03/07/2023

      5 stars
      Soooo happy we decided on FlatRate Moving Co. 5 men. 2 trucks picked up day one, drop off the next. On time, efficient, respectful and professional. Took great care of our properties as if it were there own. The price quoted was the price paid. No surprises. I would recommend them.
    • Review fromJesus G

      Date: 03/05/2023

      5 stars
      Super helpful and professional. Highly recommend for all your moving needs.
    • Review fromMarcy M

      Date: 02/28/2023

      5 stars
      Move went great. Only took about 2 hours to move furniture for a one bedroom apartment within the same building. Two men: arrived on time, were courteous and helpful, careful with furniture. Great job. Priced well. Would definitely use them again. Thank you.
    • Review fromAndy T

      Date: 02/22/2023

      5 stars
      FlatRate Moving just moved me for the 5th time. And it was perfect - just like all of the rest. I have used other moving companies - none of them are as good as FlatRate Moving. I will use them forever.
    • Review fromAnthony E

      Date: 02/20/2023

      5 stars
      Tim and Mike were outstanding and made sure we had a smooth efficient moving experience! I heavily recommend them. They came prepared and resourceful when it came to our furniture and apartment logistics. 10/10!!
    • Review fromSeth B

      Date: 10/24/2022

      1 star

      Seth B

      Date: 10/24/2022

      The movers severely damaged our sofabed by slitting the arm with an exacto knife. Then after we completed a claims process, they decided to award us a paltry amount of money, not near enough to repair the furniture. Then the meager check never came and it has taken months of calls and emails and we are getting nowhere. We were never contacted or paid for the damage. Worst customer experience in my memory. I regret tipping them, as I tipped them as much as this ridiculous claim was worth. I would like my money back for this move.

      FlatRate Moving

      Date: 11/10/2022

      According to your file, your check was mailed on October 19th. If you have still not received it, please contact the ***************** and ask them to issue a new check.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.