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Business Profile

Wholesale Small Appliances

Summit Appliance
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.07

Average of 133 Customer Reviews

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Review Details

  • Ro L

    Date: 10/07/2022

    Ro L

    Date: 10/07/2022

    ****************** was very attentive and helpful on the phone. Purchased the 24" refrigerator, a 24" convective electric oven, and a full-size dishwasher for a small kitchen remodel. Products work great. Ordered a couple of spare trim parts by calling directly and customer service was prompt, friendly, and attentive. Best appliance customer care I've had in a very long time. They know what they are selling well.

    Summit Appliance

    Date: 10/10/2022

    Thank you for your kind word. Here at Summit we strive to make every customer experience a world class experience.

  • Keith M

    Date: 10/05/2022

    Keith M

    Date: 10/05/2022

    ************************* was amazing. He solved the issue with a lot of research and back and forth all the time keeping us looped into the status. We are awaiting the item to be delivered and I am sure it will be perfect. Thank you *************************!

    Summit Appliance

    Date: 10/06/2022

    Thank you for the kind regards regarding ******. She will be recognized and acknowledged for your 5 star posting

  • Zuri B

    Date: 10/01/2022

    Zuri B

    Date: 10/01/2022

    I had a warranty issue with a failed appliance. *************************** was great to work with and made the process smooth and pain free with the resolve of my case.Thank you Summit and thank you ******************************************** Representative - **********************

    Summit Appliance

    Date: 10/03/2022

    Thank you for the kind words regarding ******* and her level of service. She will be reognized and acknowledged for your post. Thank you again.

    Summit Appliance

    Date: 10/06/2022

    Thank you for the kind words regarding ******* and her level of service. She will be recognized and acknowledged for your post. Thank you again.

    Summit Appliance

    Date: 10/06/2022

    Thank you for the kind words regarding ******* and her level of service. She will be recognized and acknowledged for your post. Thank you again.

  • Eva S.

    Date: 09/27/2022

    Thanks to *************************,I had problems with the refrigerator I purchased and she helped a lot. Very professional.

  • Diana S.

    Date: 09/22/2022

    Diana S.

    Date: 09/22/2022

    The compressor on my 10 month old beverage refrigerator went out. I contacted Summit and was fortunate to have customer service rep ****** answer my call and become my point person to interface with. Within 14 days from my first call with her, I was notified that a replacement fridge was ready to be delivered to my home! A lot transpired during that time and she kept me informed the entire time. Truly remarkable customer service!!

    Summit Appliance

    Date: 09/23/2022

    Thank you for the kind words regarding ****** and your overall experience with Summit. She will be recognized and acknowledged for this posting.

  • Aarron M

    Date: 09/22/2022

    Aarron M

    Date: 09/22/2022

    ******* came by to fix an issue that I was having with my freezer on 9/22/2022. Based off of this experience, I would 100% recommend Summit Appliance's services. ******* went above and beyond to make sure that the issue was addressed. He was also very friendly and knowledgeable about what was needed. I really appreciated his effort to resolve my freezer's issue.

    Summit Appliance

    Date: 10/06/2022

    Thanks you for sharing your experience with us. We strive to make every customer experience a positive one.

  • Ronald G

    Date: 09/20/2022

    Ronald G

    Date: 09/20/2022

    I had a beverage cooler purchased in 2021 in which the compressor died, ****** was very responsive to my issue and arranged to have a replacement unit shipped in a very timely manner. Ulyssa at Summit Appliances provided excellent customer service.**********

    Summit Appliance

    Date: 09/21/2022

    Thank you for the kind words regarding ******. She will be duly recognized and acknowledged as a result of your posting.

  • Ngoc D

    Date: 09/20/2022

    Appliance was out of warranty but **** stepped up and really went out of her way to help us! We got a very satisfying resolution even though the appliance was a few months out of warranty. She's the best!

  • Peter T

    Date: 09/19/2022

    Peter T

    Date: 09/19/2022

    I purchased an under counter freezer model *********. It failed to keep set temperature after a little under 2 years. Called the company and they would be happy to set up a repair but it would be at our expense as the warranty is only for 1 year. Beware you are looking at an unreliable and expensive product.

    Summit Appliance

    Date: 09/20/2022

    Hi ****************, according to our records the freezer is over 3 yrs old. If this is not the case, please email our customer experience Manager at ******************************* with a copy of your sales receipt and he will work with you to find a solution.

  • Mary B.

    Date: 09/13/2022

    Mary B.

    Date: 09/13/2022

    Such professionals. Everyone I dealt with. My beloved refrigerator really had a problem. But the technician -****- was like a skilled surgeon. Knew the problem immediately. And fixed it fabulously.****** recommend this group enough.

    Summit Appliance

    Date: 10/06/2022

    Thanks you for sharing your experience with us. We strive to make every customer experience a positive one.

Summit Appliance is BBB Accredited.

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