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Business Profile

Dumpster Services

Liberty Dumpster

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 41 Customer Reviews

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Review Details

  • Review fromSarah S

    Date: 10/12/2024

    1 star

    Sarah S

    Date: 10/12/2024

    This is a scam, after dropping the dumpster they cut off communication, didn't pick up , then charged us double our contract price while refusing to provide rationale and/or proof of why. This company should be shut down.

    Liberty Dumpster

    Date: 05/17/2025

    This complainant is not our customer.
  • Review fromDennis G

    Date: 09/26/2024

    1 star

    Dennis G

    Date: 09/26/2024

    Total rip off. I rented a 10ft dumpster, and I put 1/4 garbage in there. Primarily trash bags and 4 or 5 boxes. They charge me 242 bucks for 1000lbs for trash!!!! No way it wa 1000lbs!!! They are a total scam. DO NOT USE THESE PEOPLE! I PROMISE YOU CAN SAVE ELSE WHERE...

    Liberty Dumpster

    Date: 05/17/2025

    Our company did not weigh the complainants debris; the landfill did. We recommend the complainant resolve weight issues with the landfill. This grievance is unfounded and incorrectly places blame on us. We strongly refute its accuracy.

    Liberty Dumpster

    Date: 05/17/2025

    Our company did not weigh the complainants debris; the landfill did. We recommend the complainant resolve weight issues with the landfill. This grievance is unfounded and incorrectly places blame on us. We strongly refute its accuracy.
  • Review fromJenae N

    Date: 07/28/2024

    1 star

    Jenae N

    Date: 07/28/2024

    This company is a rip off! I rented a 30 yard dumpster for thinking I was getting a great deal, because they said I will be paying $195 total for three days plus 15c per pound. Well once they charged my card it was $241.09 so I was like ok they charged us extra for taxes. They dropped off our dumpster the next morning and we got to keep it for 2 1/2 days and they picked it up. We did not even fill up the dumpster half way either. So I waited for them to charge my card thinking it will be around another $200 or so two weeks later they charged my card $694.86 saying the. Stuff in the dumpster weighed 3 thousand pounds. I know it didnt weigh that much because it was not even half weigh full. I look at the invoice and they added all these taxes on! And they did not tell me they were going to add them!! I do not recommend this company. We are on a tight budget and we were thinking we are getting a good deal and in the end they are ripping people off that is not fair!!

    Liberty Dumpster

    Date: 05/17/2025

    The complainants debris was weighed by the landfill, not our company. We advise the complainant to contact the landfill about weight concerns. This claim is baseless and wrongfully implicates us. We firmly reject its truthfulness.
  • Review fromTiffany W

    Date: 05/17/2024

    1 star

    Tiffany W

    Date: 05/17/2024

    On May 13, 2024, i called about renting a 20cubic foot dumpster from liberty dumpster, which ihave now learned is based out of **********, but they have an office in *************. I was pressured into signing their rental agreement, getting multiple texts from them about signing arental agreement before i could be put on their calender. They stated that their were only 2 dumpsters left. I talked to their representative, ******. I scheduled it for the 28th. I signed and i was immediately charged the $263.02 from them, and then another $449.24 from a company called "DumpStar Rental" at the exact same time. I had only given my card to them, over the phone. I called them back the following day after seeing this on my credit card, and told them this was fraud and i wanted to cancel my dumpster and i wanted a refund, because someone used my credit card without authorization. ****** stated it was not them, but i stated i had not given my credit card to anyone else and this was charged at the exact same time. She told me to send a screen shot of the charge. I did. She stated, again, it was not them. I told her i wanted to speak with a manager, she refused. I told her i wanted the managers name, she refused until i had asked 8 times, then gave me the name ******, no last name would be given. I asked to speak to him. She said he would call me back. Someone called while i was teaching and did not leave a voicemail. I then received a text that if i canceled they would charge me a $250 cancel fee, regardless of the fact that that it is more than 2 weeks away, and regardless thar my card had been used fraudulently, bcv they stated it was not them. They stated it was in the rental agreement. I still have not heard from the manager in person on the phone as of today may 17th 2024. I told them to cancel my order and i would take up the fraud and my refund with my credit card company.

    Liberty Dumpster

    Date: 05/17/2025

    This dispute is with ********, not our company.
  • Review fromMark H

    Date: 05/01/2024

    1 star

    Mark H

    Date: 05/01/2024

    Very Bad People, please do not use them !! The reviews are absolutely true.5/1/2024 I was just robbed for $428.00 for a half full 20 yard dumpster with 9 old vinyl windows and 3 entry door casings.?????? and I had already paid them $268.00 prior to delivery.

    Liberty Dumpster

    Date: 05/17/2025

    The landfill, not us, determined the debris weight. The complainant should discuss any disputes with the landfill. This accusation is false and unjustly blames our company. We completely deny its validity.
  • Review fromShavonne J

    Date: 04/22/2024

    1 star

    Shavonne J

    Date: 04/22/2024

    I renter an 10 yard dumpster for 2 days they told me it would 195 I wanted a extra day so they charge me 20$ extra they didnt deliver the dumpster on the day I order it they came up with some lie saying the dumpster got stuck at the ********* then when it Did come it didnt come at the time I order it cane bout 5 pm that afternoon when the truck driver was dumping the dumpster he did my yard an my neighbors yard up he took picture an I also did an he told me someone would come out to fixs problem our pay me I never got a respond when the man came to pick Dunpster up I also ask the new driver he had no idea which he also mess my yard An neighbor yard almost getting stuck in my neighbors yard now almost a week later I get a bill texts saying I owe 500 additional dollars because I went over which had 2 mattered an 6 garbage bags from cleaning my backyard these people are a ripe off please do not rent from them

    Liberty Dumpster

    Date: 05/17/2025

    The weight of the complainants debris was handled by the landfill, not our firm. We suggest the complainant contact the landfill to resolve weight issues. This complaint is erroneous and unfairly attributes fault to us. We strongly reject its legitimacy.
  • Review fromEd B

    Date: 03/05/2024

    1 star

    Ed B

    Date: 03/05/2024

    Complete scam. They use multiple company names one for billing one for contract. They claim you used the dumpster for extra days. They claim the weight is over the limit. I filled a small dumpster with card board boxes primarily and they said the weight was 1.5 tons. When I questioned it, they asked did I take a picture of the dumpster? The guy called me a racist because I asked to speak to someone who worked directly at Liberty or Reliant, not someone in the call center (which he told me he was in the call center). It was the most shady, unprofessional experience. To the life of me I can't see how this is a legitimate business.

    Liberty Dumpster

    Date: 05/17/2025

    The landfill weighed the complainants debris, not our company. The complainant is advised to take up weight disputes with the landfill. This statement is misleading and wrongly holds our company responsible. We categorically refute its accuracy.
  • Review fromJohn A

    Date: 02/24/2024

    1 star

    John A

    Date: 02/24/2024

    They have a bait and switch sales strategy. Bait you with a below market dumpster rental fee $231.97 to place the dumpster and a .15 per pound tonnage fee of $697.10. Claiming that the contents of the dumpster weighed ***** pounds. When I disputed the weight they threatened to file a Meachanic lien for $1297.10 and a negative credit report listing. Contract for their services is an electronic copy only allowing cursor to move over initial and signature spaces. Do not use this company for your dumpster rental. Total cost $929.07

    Liberty Dumpster

    Date: 05/17/2025

    The complainants debris was weighed by the landfill, not our organization. We recommend addressing weight disputes with the landfill. This allegation is unfounded and unjustly accuses our company. We firmly deny its truthfulness.
  • Review fromsonia s

    Date: 01/16/2024

    1 star

    sonia s

    Date: 01/16/2024

    This company are scamming they make you signed a contract stating a price and at the end they call you treating you if done pay what they want on the invoice that they create of how they want ti charge you.. I put the order on Liberty Dumpster Rental , please check your email, for a DocuSign Rental Agreement, INV-*****, to confirm delivery (Friday, December 08, 2023) and pickup on (Monday, December 11, 2023). For changes, ETA request, or an early pickup, simply reply to this text. But dumpster was not delivered for the day that I ordered and I had to pay extra on a Saturday for my debris or disposal to be put in the dumpster that arrived on a Saturday like 11:am . With that being said they breached put the contract with us since it was not delivered when I requested how can they be getting away with this .. please help BBB-put an stop to this company feel to contact me I have all documents.. and messages from them

    Liberty Dumpster

    Date: 05/17/2025

    Our apologies for the missed delivery due to truck mechanical issues. Please contact us for a credit/refund as a gesture of good will.
  • Review fromJames W

    Date: 01/15/2024

    1 star
    Wish I wouldve looked at reviews first. They lied about weight and over charged. Worst dumpster company in ***********.

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