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Business Profile

Extended Warranty Contract Service Companies

Consumer Priority Service Corp

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BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for Consumer Priority Service Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

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Consumer Priority Service Corp has 3 locations, listed below.

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    Customer Review Ratings

    4.1

    Average of 241 Customer Reviews

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    Review Details

    • Cheri H

      Date: 07/21/2022

      Our built-in microwave that we purchased from ********** ********** went out after 1-1/2 yr. and we had purchased the warranty from them thru CPS (Consumer Priority Service). CPS sent an appliance company out to repair and even though they had the part, they were required to go back to the office and email CPS an estimate for approval. they claimed they didnt get the first estimate so the company had to resend it. It was supposed to be reviewed in 1-2 days, but on the 3rd day I called and they said they would take a look. Then I get an email saying they have denied my repair and offered me $284 payout for my $578 microwave. I let them know I wasnt excepting that settlement and they havent responded to me. Nowhere in the warranty does it say they are going to prorate your appliance - it says that they will repair or replace up to the cost of your appliance. If this is the only warranty offered, buy your appliance from another company. ** is responsible too because this was the second exact ** Profile model we purchased - the first went out after one year but we had neglected to purchase the extended warranty.

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