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Business Profile

Home Warranty Plans

Elite Home Warranty

Reviews

This profile includes reviews for Elite Home Warranty's headquarters and its corporate-owned locations. To view all corporate locations, see

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Elite Home Warranty has 45 locations, listed below.

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    Customer Review Ratings

    4.69/5 stars

    Average of 628 Customer Reviews

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    Review Details

    • Review fromKaren G

      Date: 05/16/2023

      5 stars
      Nir was helpful and to the point. I am looking forward to a relationship with this company. My previous warranty company was disappointing.
    • Review fromTara R

      Date: 05/16/2023

      5 stars

      Tara R

      Date: 05/16/2023

      I had my first call to Elite home for a bad plumbing leak. I had the pleasure of getting Tracy to answer the phone. She was amazing professional and so helpful during a stressful time. She had a plumber to my house within 24hrs, and followed up with me to see if I was satisfied. She was so friendly, helpful and went above and beyond for me and my family. Thanks Tracy for all your help. Best regards Tara R

      Elite Home Warranty

      Date: 05/17/2023

      Dear *******************,We are delighted to hear that ***** was able to provide assistance to you and your family regarding your claim. At our company, we place great importance on delivering exceptional care to all our customers, and we are thrilled to receive such positive feedback about ******* efforts in ensuring your satisfaction.Thank you for entrusting us with your needs
    • Review fromJanice D

      Date: 05/16/2023

      5 stars

      Janice D

      Date: 05/16/2023

      Just bought my policy from Nir after researching for over a year of other companies. He was so nice to deal with and I think I’ll be happy I finally chose Elite. I actually never knew about them earlier when doing research. It’s nice to be able to talk to a live person who’s willing to help and answer questions!!! Thanks

      Elite Home Warranty

      Date: 05/17/2023

      Dear *************************,We are thrilled to learn that *** was able to provide you with the necessary assistance. At Elite Home Warranty, we are dedicated to achieving customer satisfaction, and our customers' needs are our top priority. Your feedback reinforces our commitment to delivering exceptional service.
    • Review fromJillian O

      Date: 05/15/2023

      5 stars

      Jillian O

      Date: 05/15/2023

      I had a terrific call with Nir, who provided a ton of answers to my questions, was very friendly and not pushy at all! The confidence in the company and the high level of professionalism and customer care stood out for me.

      Elite Home Warranty

      Date: 05/17/2023

      Dear *****************************,We are delighted to learn that *** was instrumental in assisting you and addressing all of your inquiries. Your positive feedback is greatly appreciated, and we are grateful for your kind words.
    • Review fromJames M

      Date: 05/15/2023

      5 stars

      James M

      Date: 05/15/2023

      Nir did a great job answering my questions about what Elite’s home warranty covers and the co/pay .
      Price and Coverage always sounds great until there is a problem.
      Proof in the great customer service will be tested when I have to call for a repair !
      I will update my review then ….. be it positive or negative !
      Just being honest …. with experience from prior home warranty companies.

      Elite Home Warranty

      Date: 05/17/2023

      Dear ***********************,We want to express our gratitude for your honesty. Your feedback is invaluable to us. We are eager to assist you with your claim and provide the support you need. Welcome to our esteemed Elite family, where we strive to deliver exceptional service.
    • Review fromCasey H

      Date: 05/14/2023

      5 stars

      Casey H

      Date: 05/14/2023

      Tracy had been extremely helpful with the HVAC and the dryer issues. She’s very communicative and response quickly. We definitely appreciated her help!

      Elite Home Warranty

      Date: 05/15/2023

      Dear *********************,We want to express our heartfelt gratitude for your wonderful feedback. We are absolutely delighted to receive such positive remarks about ***** and how she greatly assisted you with your claims.
    • Review fromDawn G

      Date: 05/11/2023

      5 stars

      Dawn G

      Date: 05/11/2023

      Was unable to access online claim and had to call. Quickly answered and and received call back from Jamie who handled my case. Initially was going to take a few days for a technician to come out. Jamie made another call and was able to have some out to check the freezer within 48 hours. Moses the technician knew what the issue was right away. Repaired same day.

      Elite Home Warranty

      Date: 05/12/2023

      *************************, We are delighted to learn that your claim process went smoothly and we successfully repaired your system. We sincerely appreciate your kind feedback.

      Elite Home Warranty

      Date: 05/13/2023

      *************************, We are delighted to learn that your claim process went smoothly and we successfully repaired your system. We sincerely appreciate your kind feedback.
    • Review fromKC B

      Date: 05/08/2023

      5 stars

      KC B

      Date: 05/08/2023

      This is the gold standard for customer service. Jamie and her team worked quickly to get my A/C fixed, we’re communicating with me consistently, and knowledgeable in their interactions. What a difference from my old home warranty company! I highly recommend! Nir was right! The best customer experience! They had a technician out within 24 hours.

      Elite Home Warranty

      Date: 05/09/2023

      Dear *************************,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that your experience with our services was great and that ***** was able to provide you with exceptional customer service. Knowing that everything went smoothly and that we were able to meet your expectations brings us great joy. We appreciate your business and look forward to serving you again in the future.
    • Review fromAmber B

      Date: 05/08/2023

      5 stars
      I have tried other home warranty services and that provided unprofessional and inexperienced workers. This company has gone out of their way to makes sure that I was taken care of, satisfied with my work and happy. The other companies were just interested in replacing my unit so they could make money. I would recommend them to anyone. I'm fact my mom is trying to find a way out of her AF home warranty to switch! Very happy!
    • Review fromMichael I

      Date: 05/08/2023

      5 stars

      Michael I

      Date: 05/08/2023

      Easy process to get started. Will update after addressing fridge/freezer issues that have arose.

      Elite Home Warranty

      Date: 05/09/2023

      Dear ***************************, We are glad to know that the process went smoothly and look forward to helping you with your home warranty needs.

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