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Business Profile

Photography Equipment

Focus Camera, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Focus Camera, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Focus Camera, LLC has 2 locations, listed below.

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    Customer Review Ratings

    2.93

    Average of 29 Customer Reviews

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    Review Details

    • TC S

      Date: 06/19/2025

      They will steal your money, never send you the product you paid for and then play pass the customer when you try and reach out to them. Never purchase from Focuscamera they are dishonest and incompetent in the least and potentially thieves and scammers. So far they stole $2000 from me and refuse to send me the product.

      Focus Camera, LLC

      Date: 06/20/2025

      Hi TC,We sincerely apologize that your order did not ship as expected. The delay in processing was due to the item being flagged for additional verification, as its commonly associated with high-risk transactions. This verification process unfortunately added extra time before shipment.While your item was shipped, we regret that the delay extended by two days. We understand that you declined the AM delivery option offered for today, and we acknowledge our failure to meet your expectations on the initial attempt.We truly apologize for the inconvenience caused. As a gesture of goodwill for the trouble, we would like to offer you a gift card. Our **************** team will be reaching out shortly with the details.Thank you for your understanding and patience.***** P~

    • Anil K

      Date: 04/28/2025

      I bought I noise cancelling headphones from *******. Com. It was supposed to be next day. It never came. Almost after a week, the seller cancelled me order own their own. When I went back to it item I bought, they still got the noise cancelling headphone for sale, they bumped the price and still selling on *******. Focus camera is a scam.

      Focus Camera, LLC

      Date: 05/04/2025

      Hello,I'm very sorry to hear about your experience with Focus Camera. If you would kindly email me directly, Ill be happy to look into this for you ************** can reach me at ********************************** I look forward to assisting you and working together toward a resolution.Thank you,***** *.

    • Ronald P

      Date: 12/19/2024

      I order TWO Testo 310 Combustion Analyzers from this seller through Amazon. BOTH units were defective. Focus was willing to do nothing to rectify this situation and just said I could return the second one as well.
      The first unit: Would not turn on at all. ‘Lifestyle by Focus’ offered no help but said I could return it. ‘Testo’ the manufacturer said they couldn’t help because it was bought through a 3rd party seller and not them.
      Second unit: Turned on, but came with an error code! Error code 04 meaning the oxygen sensor was defective. Called ‘Lifestyle by Focus’ for some help, they said sorry and I could return it again. I am now out 2 weeks of time, $1100, and I still need to get another working meter before the end of the year to finalize CAS tests for my customers.
      Don’t expect any help if you receive a defective unit.

    • Colene S

      Date: 08/31/2024

      The order was delayed, but arrived in perfect condition. Focus Camera was fulfilling an order from a third party. Next time I'll work directly with Focus Camera.

    • Jeffrey C

      Date: 08/21/2024

      Ordered a Vortex Sparc Solar 2 MOA Red Dot on 4/19/2024. Never received the order. Contacted them multiple times. Initially, they told me the sight was delivered. I asked when and they said on 04/18/2024. I advised them that this was the day before I ordered the sight, so there is no way it was delivered that day. After that, they stopped responding to me.

    • Greg F

      Date: 07/13/2024

      I ordered a ADE Advanced Optics RD3-012-PRO Series Red Dot Sight with Motion Activation Technology (Black). I received a ADE Advanced Optics RD3-012-NON PRO Series Red Dot Sight with Motion Activation Technology (Black). The design and specifications between the Pro and NON-Pro are completely different. I would like a full refund. The online return system is down. No answer at phone system.

      Focus Camera, LLC

      Date: 07/15/2024

      Hello, I am sorry to read this but I am glad you have let us know there is a listing error. We are in the process of removing the listing or updated. We appreciate you bring this to our attention. I see you have spoken to a CS Rep and have been provided everything needed to return this item. When the item is returned you will be issued a full refund. I am truly sorry for any inconvenience. Thank you ~ ************

    • Jody S

      Date: 06/26/2024

      I placed an order online and the carrier had a delay and I was getting worried. I contacted their customer service and they helped me get it sorted! The day I contacted them regarding the issue, the carrier got my item moving!! I will be shopping with them again. Its refreshing being able to actually talk to a real person and not a bot!

    • Ks s

      Date: 06/26/2024

      I was in the market for a camera and came across Focus Camera online. I was delighted to find out they had a store in ******** nearby. The customer service was amazing! They helped my find my perfect camera while teaching me how to use it and take great pictures. Very glad I came by. I will definitely be shopping with them again!!

    • TIMOTHY A

      Date: 06/12/2024

      I was interested in a Sigma *******mm Lens for my Canon and after several hours of reviewing online prices, sellers,reading reviews and watching You tube videos, I made the investment and purchased the lens from Focus Camera based on the research. This was my first purchase from this seller and I was a bit cautious. I have had mixed experiences with Big Camera Shops in ***, both exceptional and not so much. Based on my recent experience, I would definitely purchase camera equipment again without hesitation from Focus. They had the best price on the lens and offered a bundled package which made the purchase with the filters and Sigma Dock, even more attractive. The service was exceptional and extremely timely. Unfortunately the shipping box came damaged with a small item missing. They made it right by sending out the item the very next day. I was able to talk and text with real people who were genuinely concerned and helpful. It was a great buying experience and I highly recommend Focus Camera *** in NC

      Focus Camera, LLC

      Date: 07/01/2024

      Hello *******, we look forward to working with you again for any of your future photographic needs. If you need anything, please feel free to reach out to us.  Thank you!

    • Kira R

      Date: 05/02/2024

      I am a new Focus Camera customer as I recently moved to the area where their Brooklyn store location is. I was in the market for a new telescope and the customer service I received in store was amazing! There were specialist available to recommend products and to teach me about the latest telescopes and optics. While they did not have the product in store, I was able to place an order online. I received my telescope in mint condition just in time to watch the solar eclipse. I will definitely be shopping with Focus Camera again because of the great personable experience I received.

      Focus Camera, LLC

      Date: 06/05/2024

      Hi ****, It was a pleasure working with you and helping you get the best item for your needs. I hope you have some great pictures. We would love to see them. Please feel free to share them on our ******** page. We look forward to helping you with any future camera needs. Thank you ~ Focus Camera.

    Focus Camera, LLC is BBB Accredited.

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