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Business Profile

Watch Dealers

Jomashop.com

Reviews

Customer Review Ratings

3.48/5 stars

Average of 521 Customer Reviews

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Review Details

  • Review fromVolodymyr T

    Date: 10/04/2024

    1 star
    Very bad customer service. They send defective goods. It is impossible to return money because they send money to Extend and the money can only be used to buy from them. I think it is a scam. I do not recommend anyone to order from them!
  • Review fromM_____ O

    Date: 10/02/2024

    1 star
    Not satisfied with the product at all. very dissapointed in the product
  • Review fromGeorge H

    Date: 10/01/2024

    1 star
    Sorry company. Order was lost in the mail. They refused to refund me.
  • Review fromMichael Y

    Date: 10/01/2024

    5 stars
    Good prices; quick to ship. Accurate and meaningfully complete product descriptions on their webpage. ******** is a model for ********* businesses to follow. The BBB ratings here will be strongly skewed negative. The inordinate amount of personal information they collect to leave this review makes it unlikely a casual reviewer, such as myself, will bother to remark on a satisfactory purchase. 5 stars for Jomashop; 2 stars for BBB policy that selects for strongly motivated -- dissatisfied -- customers.
  • Review fromWaheed B

    Date: 09/30/2024

    1 star
    Horrible customer service.I ordered an item Order #******** and paid with Applecard and delivery was sent to address on apple card which isnt address on file on Jomashop.I called Jomashop but they refused to do anything but pay for another ************ was excellent and requested ******** calls them to give permission to change the address and its a free service. JOMASHOP SAID THEY WONT! Similar issue with ****** and their customer service went over and beyond to get the address changed. Shameful.
  • Review fromChristian Z

    Date: 09/30/2024

    5 stars
    I found the watch I was looking for at an excellent price and fast shipping! What's not to like.
  • Review fromChristian D

    Date: 09/27/2024

    4 stars
    Shopping was fast, and I love my glasses. Will most definitely be buying other items
  • Review fromJacob B

    Date: 09/27/2024

    5 stars
    Fast shipping, legit products. All around five out five rating!
  • Review fromChristopher S

    Date: 09/27/2024

    5 stars
    I had a great experience ordering my ray bans. They shipped surprisingly very fast and the product was authentic and in perfect condition. Will order again in the future.
  • Review fromLily T

    Date: 09/26/2024

    1 star
    This is the first time I purchased from Jomashop.com. I am super disappointed. All 3 of the *** perfumes smell didnt last for a second. One of them doesnt even smell. Might as well spray water on yourself. Since I opened them, their policy says no refund. So buy at your own risk. The bottles are nice to look at, thats it. Dont waste your money.

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