Reviews

Review Details

• Review fromJacalyn H.

  Date: 11/01/2022

  1 star
  I have not received my products and it has been over a month. Their website will not allow any correspondence because it says We are unable to find that page. Stayed on phone 2hours on hold several days. It now says my email is invalid. Well they took my money! They send me emails?? I want my product or a refund!!Not even a one star .

• Review fromKathy H.

  Date: 10/06/2022

  5 stars
  Sorry guys they did everything they said. I got my order and Im a timely fashion, exact product I ordered. I got it in 4 days and watched/tracked the delivery process. I feel they are over priced but that was on me not them. Im disabled so I order. Im happy to have my favorite fragrance w no issues. I did read all of urs and feel bad I hope they did the right thing by you. Thank you

• Review fromDee R

  Date: 10/05/2022

  1 star
  Order * * * * * * * * * Placed an order and was dissatisfied with 3 items on my order.1. Versace crystal **** ****** - opened and confirmed the fragrance was not like the original in content and appearance. They asked I ship this item and they would refund the shipping cost and I tried to verify this as their website says the contrary but they ignored my messages 2. Eternity ******: content is GREEN instead of yellow and the fragrance is watered down.

• Review fromStef T

  Date: 10/02/2022

  5 stars
  I have placed 9 orders with them in the course of 4yrs. And all of my orders have been accurate and official.

• Review fromMrs. G

  Date: 09/28/2022

  1 star
  The company changed all their products and prices this year, 2022. Items that were sprays are now splash fragrances. All the small to large Versace perfumes and colognes are all water and other. I buy these same products every year. I just spent $300 dollars with them and was taken. Not to mention, false advertisement. Depending upon the time of the day, they will advertise the sets as sprays and you will receive a splash cologne or perfume. It does not matter if you buy the item for men or women. I realize this recession has forced prices to increase, but not this much or to actually cheat customers. Don't waste your money. I am about to blog, post reviews all over the internet to help other customers. It's a good thing I still had some sets left from last year. Don't waste your money! They also, no longer have a true customer services department and do not answer calls. You will wait hours to get someone who cannot even help you with your order issues. I was disappointed! They use to be an amazing company.. They are terrible and do not even ship the correct items/orders and no refunds on certain items. 9-2022... I would skip this company..

• Review fromKritisha J

  Date: 09/26/2022

  1 star
  I placed an order for one perfume which was supposed to be arriving today. it stated that it was delivered during the early afternoon but nothing had been delivered at all. I then called the delivery company whose name starts with an F and ends with an X but that was a whole other ordeal as you can't even get a hold of an actual human to give you answers. Upon doing some research, I find out that this is not your first rodeo and that this has happened to numerous customers before me who are, mind you, still waiting to receive their order. Now even I'm starting to wonder whether I will even be receiving my order at all after reading all these reviews. Guess my 67 bucks went down the drain. Trust me, if I have rated this bogus company 0 stars on here, i would have!FragranceNet, you really should be ashamed of yourselves for scamming and conning people out of their hard-earned money in this way. I sincerely hope you get sued into oblivion and run out of business. Morons.

• Review fromLaura S

  Date: 09/25/2022

  2 stars
  I have no complaints about the products but there was a serious problem with delivery. For my last order, fragrance.net used an independent carrier - not ********** or ****** The carrier threw my package in the street in front of my apartment. Did not place the package inside as all other carriers always do. When I called to customer service to complain, the agent said it was my problem. They said I should contact the delivery service to find out why the package wasn't properly delivered. Excuse me? Not my problem! Fragrance.net contracted with the carrier to properly deliver goods to customers! The CS agent was completely rude and indifferent. I had to ASK for compensation.

• Review fromYoel C

  Date: 09/21/2022

  1 star
  Your free shipping *****, I want my money back, the package is in a loop between ***** and ***** ******* and the company don't even take care of solving the problem, that perfume has been exposed to heat and stress for two weeks. I don't want it anymore , I want my money back, this is a shame, I will never buy anything from your site again and I will not recommend it to anyone. One star is too much !!!!

• Review fromSeth W

  Date: 08/08/2022

  5 stars
  Great company with decent customer service received the correct products in a time fashion dont listen to most of the other reviews even if they are true.