Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Collectibles

Big Apple Collectibles Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collectibles.

Reviews

This profile includes reviews for Big Apple Collectibles Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Big Apple Collectibles Corp. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.03/5 stars

    Average of 114 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromValeria H

      Date: 08/12/2022

      1 star
      On two occasions have I pre-ordered POPs from this website only to get them a YEAR later. That is completely unacceptable and they are not accommodating at all; you will get the same lame response each time. Were sorry for the delay but glad you got your item. I have had to watch those POPs being sold in different stores/websites a few business days after release. I understand delays as much as anyone but a year? On both instances too. I would not buy here, the only reason I even ordered those two POPs were because they were exclusive to the store. They need to stop making things exclusive to this store and if Funko POP wants to keep selling exclusive POPs so bad, they should just pick a more reliable store.
    • Review fromPat R

      Date: 08/04/2022

      1 star
      Pretty sure it's a scam. My order has been in the warehouse since January. DONT ORDER FROM THEM.
    • Review fromWilliam M

      Date: 07/30/2022

      1 star
      Never order or pre-order from here. I placed a pre-order on a funko pop back in September 2021. The release date past and my order never shipped. I looked at the order details and the expected date kept changing, getting pushed back. Then a few months went by and still nothing. I decided to look for that same pop and behold I found it for roughly the same price on ******. I emailed them saying that I just want to cancel my pre-order and get a refund since they charge for pre-orders up front. They said after 24 hours of ordering I can't get a full refund. Rather I could get full store credit or they can do a refund but keep 25% of the refund. I demanded my full refund because it's ridiculous that I haven't received my pop after waiting so many months even after the release date but was able to quickly find the same one somewhere else and get it 2 days later. They said if I wanted a full refund I would have to wait a FULL YEAR AFTER PLACING THE ****** I think that is absolutely ridiculous so I let it go and I ended up getting the pop today in the mail. DO NOT BUY FROM THEM!!!
    • Review fromRyan S

      Date: 07/25/2022

      1 star
      These people are completely dishonest and unreliable in terms of delivering items ordered through their business. Theyre happy and eager to take your money but have no follow through in delivering the items theyre offering to sell you. Anyone looking for collectibles would be better served taking their business somewhere else.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.