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Business Profile

Survival Supplies

My Tactical Promos

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.64/5 stars

Average of 332 Customer Reviews

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Review Details

  • Review fromGeri H

    Date: 12/17/2023

    1 star

    Geri H

    Date: 12/17/2023

    I ordered two ***** mystery bags $12.99 each and two other items for 24,99 each in total They got me for over $70.00. By chance, their phone number appeared on my bank statement so I called. The man said he could have my order at my house the next day for an additional charge of $1.95. When I ordered these things, I never received a confirmation of my order or any correspondence from this company. Their representative just tried to get more money from me when I called. By the way, they wasted no time in charging my account for my order. We are retired and don't have a lot of extra to spend. I feel so violated because I trusted these people.

    My Tactical Promos

    Date: 12/19/2023

    Hey ****. I am sorry for any confusion here. We never had any contact from you at all at customer support and this have your order at your house the very next day thing for $1.95 is not something we do at all. I am not sure who if anyone you spoke to but it was not us. Your order was for 2 ***** Mystery Items for $12.99 each and you also opted for 2 ***** Monthly memberships for $24.95 per month while ordering as well. We automatically cancelled and refunded you the extra ***** Membership ($24.95) since that is 1 per customer. Aside from this review we have not heard from you at all about your order. We have 24/7 customer support at ********************************** and in our call center 10am-10pm every day at ************.
  • Review fromDamian A

    Date: 12/17/2023

    2 stars

    Damian A

    Date: 12/17/2023

    I payed the shipping fee for the backpack but got no receipt, and just yesterday I was charged $39.95 for a subscription of which I have no recollection paying for, I would like to end this subscription

    My Tactical Promos

    Date: 12/18/2023

    I am sorry for the confusion. The receipt and tracking information is sent to the email address used when the order was placed. Your package has been shipped and is scheduled for delivery through **** tomorrow. I apologise for the Holiday shipping delay. ********************************************************************************** Your Survivalist membership has been canceled . You were only charged $2.49 for the initial package for the Shoulder Bag. **************** can be reached at: ********************************** which is at the bottom of the receipt that was sent to the email address on this order.
  • Review fromDaina A

    Date: 12/17/2023

    1 star

    Daina A

    Date: 12/17/2023

    I ordered the microscopic backpack and paid the shipping, sent in an email cancelling whatever subscription I was automatically enrolled in that I didn't agree to, and now a month later, they've stolen $40 from my account! I want all off my money back and they can keep this trash bag!

    My Tactical Promos

    Date: 12/18/2023

    I am sory for the confusion. This is the order that had been placed: ******************************************************************* I am sorry you are not happy with the Tactical Shoulder Bag. Your order has been refunded in full. **************** can be reached at: **********************************
  • Review fromJeremy W

    Date: 12/15/2023

    5 stars

    Jeremy W

    Date: 12/15/2023

    My Tactical Promos has been great! I accidentally subscribed twice, they notified me immediately and sent my refund within 24hrs. Their honesty and quality of products have surpassed my expectations. They're quick to respond to my emails and have been nothing but respectful. It's nice to do business with honest people!! As a veteran of the US ************************** I highly recommend My Tactical Promos!

    My Tactical Promos

    Date: 12/16/2023

    Thank you, ******. We do understand that mistakes can happen. We are more than happy to assist with any questions or concerns. **************** can be reached at: **********************************
  • Review fromSarah M

    Date: 12/13/2023

    1 star

    Sarah M

    Date: 12/13/2023

    BEWARE!Apparently there is fine print and you will be signing up for a membership when you order something. Then you try and cancel....good luck.I had my credit card stop charges and they continued to send stuff and then disputed it with my credit card company. Now I have to waste hours finding emails, talking to the credit card company, and looking for orders, all for a flag and a couple t-shirts. Just go to the road side vendors - same stuff without the scam and the headache.

    My Tactical Promos

    Date: 12/14/2023

    Hi *****, I am sorry you didnt understand the ***** Wanted for President **shirt Club offer. We do have it clearly stated on the order that this is a membership and also included the email address for cancelation if you want to cancel.********************************************************************* **************** can be reached at: ************************************** orders are through the industries best networks ensuring that your order information is secure. All orders include $1.49 for tax and $1.00 for Processing. $2.49 total. After that you will receive a patriotic t-shirt every month and receive a conditional gift card of $100.00 to shop at SaluteStyle.com for patriotic apparel. You will be billed $29.95 per month. There is no commitment required and you can reach out to ******************************** to cancel anytime.
  • Review fromShannon M

    Date: 12/12/2023

    1 star

    Shannon M

    Date: 12/12/2023

    They are nothing less than Criminals! I was, what I thought was getting 5 gold bars and I was just paying $9.99 for shipping. It kept asking me to get more or get other things or buy something else. I then closed down the website because at that point I had not agreed to pay anything at all and I look at my Credit card portal and there was a pending charge for $49.95. TALK ABOUT A SCAM!!!

    My Tactical Promos

    Date: 12/13/2023

    I am sorry for the confusion. There was an order placed for 5 ***** Bars with Shipping and handling charges of $9.99 each. Customer did not understand the shipping and handling charges applied to each item ordered. This order has been canceled and refunded in fill.The order form clearly states the Shipping and handling charges are for each.************************************************************************ **************** can be reached at: ********************************** ($9.99 S/H Each) 5 Free ***** $100 Bullion Bar
  • Review fromScott L

    Date: 12/12/2023

    1 star

    Scott L

    Date: 12/12/2023

    I ordered 2 ***** memorabelia gold bars for price of shipping and handling, i got an email stating my order was delivered , never received my order, i cant get ahold of anyone to get my money back, it is a scam

    My Tactical Promos

    Date: 12/13/2023

    I am sorry for shipping trouble. This order was shipped to the address provided when the order was placed. The package was marked by **** as delivered on December 8th. We were contacted on Dec 12 by text.and phone. Customer was verbally abusive in both instances. The order was refunded in full on December 12th at 7:02pm EST.
  • Review fromAl C

    Date: 12/12/2023

    1 star

    Al C

    Date: 12/12/2023

    Placed an order for free sling carry bag for paying just shipping and handling and paid extra for expedited shipping. Their expedited delivery date has come and gone with no received package. No confirmation email was ever received with the order number or anything. Don't waste you money on this company.

    My Tactical Promos

    Date: 12/13/2023

    Hey Al. I am sorry for the bad experience. Your order was shipped actually on 11/28 to the address on your order. I can see from the tracking history that it was not delivered though. I am not sure what happened there but I do apologize and submitted a full refund for your order.If you need anything in the future our customer support team is available 24/7 at *********************************** We will see these things and resolve them for you alot faster if you contact us directly instead of posting on a 3rd party website.
  • Review fromElena A

    Date: 12/12/2023

    1 star

    Elena A

    Date: 12/12/2023

    Not sure what happened or who placed an order from here but it had my name on the account and someone elses card number for payment. I am confused as I have never heard of this company.

    My Tactical Promos

    Date: 12/13/2023

    Hey *****. I am sorry for any confusion but are you confusing ** with another company possibly? They are no orders here under the name *************************** or your email address that I can see at all. We're here to help 24/7 at ********************************** if you do have an order with us. When I first read your complaint I thought maybe someone you knew might have ordered something as a gift for you but I cant find the order at all. Please let us know!
  • Review fromRobert J

    Date: 12/11/2023

    5 stars

    Robert J

    Date: 12/11/2023

    I ordered from this company and had no problems all you have to do is read the add carefully it explains everything

    My Tactical Promos

    Date: 12/12/2023

    Thank you, ******. **************** is available to assist with any questions or concerns. We do offer a 100% Customer Satisfaction Guarantee and will be happy to assist with returns if needed. **************** can be reached at: **********************************

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