Reviews

This profile includes reviews for Worthy.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Worthy.com

  25 West 45th St 2nd Floor Manhattan, NY 10036

  
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  Worthy.com

  20 W 37th St Fl 12 New York, NY 10018-7365

  

Review Details

• Review fromDana R

  Date: 05/06/2025

  1 star

  Dana R

  Date: 05/06/2025

  The people I dealt with from worthy were based out of ********. I had a $12,000 ring they told me I had the option to not sell if I didnt like the price and that was a lie. They DID NOT give me that option, in fact, I emailed them prior to the auction closing stating that I wanted my ring returned immediately. ********* **** had said we will email you the option to have it returned after the auction. The next email I received was an extremely low price of $515 saying it was sold! I was livid!! She said we will review it and try to get it back. One entire week later, I get an email stating my sale was finalized and it will take 5-10 days for check in mail. On top of all of this, the highest amount of views was 15 people in 3 days!!! 15!!! Worst mistake of my life ..you can get more cash at a **** shop than worthy
  

  Worthy.com

  Date: 05/08/2025

  Hello Ms. ************************* truly sorry to hear about your experience and appreciate you sharing your feedback. We understand how important this item is to you, and we want to be transparent and supportive in resolving your concerns.
  
  We do offer sellers the option to decline a final sale price as long as the reserve is not met and the item has not yet been sold. Were sorry for any confusion around this part of the process and recognize how frustrating this situation has been for you.
  
  A member of our team has been working with you directly and will be following up to continue supporting you. Were committed to doing what we can to make this right, and we appreciate your patience as we work toward a resolution.
  
  Sincerely,
  The Worthy Team

• Review fromDon P

  Date: 02/14/2025

  5 stars

  Don P

  Date: 02/14/2025

  First time trying to sell a diamond ring. Was hesitant, especially with sending in the mail, but Worthy insured it and the whole process was fantastic. The Worthy *** was friendly and put my fears to rest. They were in touch with me every step of the way. I was able to follow the auction, and when it sold I was quickly paid. I would definitely recommend Worthy and will use them again should I ever have other jewelry to sell.
  

  Worthy.com

  Date: 02/28/2025

  Hey **** We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!The Worthy Team

• Review fromAngie P

  Date: 01/11/2025

  5 stars

  Angie P

  Date: 01/11/2025

  I was very leery about sending my diamond ring. Especially since Worthy pays for all of the shipping. However, Worthy eliminated that feeling completely with their excellent personal service. I was kept informed and was in contact with them every step of the way. ***** replied to all my emails almost immediately, and had a contact number in case I wanted to talk in person. The sale of my ring happened very quickly, and I had my money deposited within a week. I will definitely think of Worthy first if I want to sell my other expensive jewelry.
  

  Worthy.com

  Date: 01/17/2025

  Hi there!Thank you so much for sharing your experience! We completely understand the hesitation when it comes to sending such valuable items, and were thrilled to hear that our team, especially ****** was able to put your mind at ease. Providing excellent personal service and keeping you informed every step of the way is exactly what we aim for.Were so glad the process was smooth and quick for you, and we truly appreciate your trust in us. Whenever you're ready to sell your other jewelry, well be here to help!Thank you again for choosing Worthy!The Worthy Team

• Review fromAdrienne H

  Date: 01/10/2025

  5 stars

  Adrienne H

  Date: 01/10/2025

  Worthy made selling my ring such a great experience. I was apprehensive at first but everything was so professional, and communication was clear and professional. I highly recommend Worthy for the highest jewelry auctioning experience!
  

  Worthy.com

  Date: 01/17/2025

  Hi ********, Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We completely understand how intimidating selling your jewelry can seem at first and we're glad you decided to give us a try. We look forward to working with you again should the opportunity arise. The Worthy Team

• Review fromDAVID G

  Date: 01/10/2025

  5 stars

  DAVID G

  Date: 01/10/2025

  Worthy was worthy of my time. They have timely communication, accurate estimate of selling price and a seamless process.
  

  Worthy.com

  Date: 01/17/2025

  Hi *****, Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you! The Worthy Team

• Review fromEdward S

  Date: 12/10/2024

  5 stars
  The entire process was very easy and I was kept informed about everything that was done, Everything went well and my funds were deposited at my bank. Worthy is truly worthy, highly recommended.

• Review fromSteven S

  Date: 11/16/2024

  5 stars
  Dealing with the folks at Worthy was an easy and totally positive experience. They continually updated the progress of my watch at auction. Moreover, all exhibited a professional attitude heightening my sense of confidence and trust. Many thanks!

• Review fromSandy H

  Date: 11/08/2024

  1 star

  Sandy H

  Date: 11/08/2024

  I contracted worthy to sell a ring they quickly sent me a shipping address but yet when I wanted to add another piece of jewelry to it they never responded to the email they don't return phone calls it's the worst customer service I do not recommend this company read online to the better Business bureau in addition to more than 165 complaints that when something is sold people have not received their funds. And those are complaints within 3 years that's a lot of complaints that people haven't received the funds it was enough for me to decide I'm not using Worthy they're not worthy of my time or my product
  

  Worthy.com

  Date: 11/15/2024

  Hello Ms. ****************** you for taking the time to share your thoughts and feedback regarding your experience with Worthy. We genuinely appreciate hearing from our customers, as it helps us improve our services.
  We understand how frustrating it can be when communication doesnt meet your expectations. When you reached out on November 8th, our team did inquire about your second piece of jewelry and aimed to facilitate its evaluation. Unfortunately, it seems there was a breakdown in communication.
  Please know that we made multiple attempts to connect with you over the phone on November 8th and November 11th, but were unable to reach you. We also followed up via email on November 12th to inform you that the second item did not meet our auction eligibility criteria.
  At Worthy, we take pride in our track record of successfully connecting customers with buyers and facilitating sales. Our A+ rating with the Better Business Bureau reflects our commitment to providing quality service. We value your trust and would love the opportunity to assist you further with the item that has been approved for auction.
  If you have any additional questions or concerns, please feel free to reach out directly. We're here to help!
  
  
  Best regards,
  Worthy Team
  
  

• Review fromKeshia M

  Date: 07/30/2024

  1 star

  Keshia M

  Date: 07/30/2024

  My rings were lost. Im a single mom of two daughters and finally broke out of an abusive relationship I thought I could sell my rings to help make ends meet. My rings were lost in transit. They were supposed to be insured I cannot get a person on the phone, the chat isnt helpful I waited the delay time told to wait and NO COMMUNICATION about any of it, despite multiple attempts. It is disgusting that Worthy is ripping people off.
  

  Worthy.com

  Date: 07/31/2024

  Hello ********************,
  
  We are truly sorry to hear about your personal circumstances and understand the significance of wanting to sell your ring. At Worthy, we aim to support and assist individuals like you, and it's unfortunate that your rings did not make it to our facility.
  
  We have been actively trying to communicate with you regarding the insurance claim for your lost package. In our last email we asked for any available documentation to proceed with the claim.
  
  To ensure there is no missed communication, please check your email for a message with the subject ****** Claim Update | Worthy #*******," which was sent on 7/25. We will also resend an email with the necessary information to help move forward with your claim.
  
  Thank you for your understanding and cooperation. We are here to assist you through this process.
  
  Best regards,
  Worthy Team

• Review fromRyan J

  Date: 06/21/2024

  5 stars

  Ryan J

  Date: 06/21/2024

  Good experience, there is always an understanding of getting fractional value for what ring was purchased for. ************** who I worked directly with, was excellent: prompt, friendly, knowledgeable
  

  Worthy.com

  Date: 07/05/2024

  Hi ****, Thank you for taking the time to share your experience with *****! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.The Worthy Team