Reviews
This profile includes reviews for Worthy.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 161 Customer Reviews
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Review fromKeshia M
Date: 07/30/2024
1 starKeshia M
Date: 07/30/2024
My rings were lost. Im a single mom of two daughters and finally broke out of an abusive relationship I thought I could sell my rings to help make ends meet. My rings were lost in transit. They were supposed to be insured I cannot get a person on the phone, the chat isnt helpful I waited the delay time told to wait and NO COMMUNICATION about any of it, despite multiple attempts. It is disgusting that Worthy is ripping people off.
Worthy.com
Date: 07/31/2024
Hello ********************,
We are truly sorry to hear about your personal circumstances and understand the significance of wanting to sell your ring. At Worthy, we aim to support and assist individuals like you, and it's unfortunate that your rings did not make it to our facility.
We have been actively trying to communicate with you regarding the insurance claim for your lost package. In our last email we asked for any available documentation to proceed with the claim.
To ensure there is no missed communication, please check your email for a message with the subject ****** Claim Update | Worthy #*******," which was sent on 7/25. We will also resend an email with the necessary information to help move forward with your claim.
Thank you for your understanding and cooperation. We are here to assist you through this process.
Best regards,
Worthy TeamReview fromRyan J
Date: 06/21/2024
5 starsRyan J
Date: 06/21/2024
Good experience, there is always an understanding of getting fractional value for what ring was purchased for. ************** who I worked directly with, was excellent: prompt, friendly, knowledgeableWorthy.com
Date: 07/05/2024
Hi ****, Thank you for taking the time to share your experience with *****! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.The Worthy TeamReview fromDawn G
Date: 06/18/2024
4 starsDawn G
Date: 06/18/2024
They were good. Just had to ask questions about my jewelry.Worthy.com
Date: 06/21/2024
Hi ****, Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again. The Worthy TeamReview fromJanelle H
Date: 06/06/2024
4 starsJanelle H
Date: 06/06/2024
They walk alongsid you almost every step of the way. I appreciated the updates. It's just that when my ring finally sold there were no more updates and I had to ask for my money when it had been more than 7 business days. All around a decent experience.Worthy.com
Date: 06/07/2024
Hi *******, Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again. The Worthy TeamReview fromAndy N
Date: 05/16/2024
1 starAndy N
Date: 05/16/2024
******** . they lure you with the promise of selling your ring and they try to send you to a partner that offers less so they can then sell the item at a higher price while you and I get duped!!!!!!Worthy.com
Date: 05/31/2024
Hello Mr. ******************* are concerned about the accusations in your feedback. Its important to clarify that your ring was never sent to us and therefore, we never went through an offer process with you. As part of our standard intake process, we review photos of items before requesting them to be shipped to our facility. Based on the photos provided, your ring did not meet our minimum criteria for auction.
We understand it can be disappointing when an item is not accepted, but our goal is to ensure we can successfully sell your jewelry before proceeding. This allows you to explore other options that might bring you more success. A senior member of our team will be reaching out to you directly to fully address any concerns.
Best regards,
Worthy TeamReview fromGabrielle R
Date: 05/11/2024
5 starsGabrielle R
Date: 05/11/2024
Process was easy, of course it's a bid situation where they're looking for a deal & only very specific pieces. You can say no if you feel it's too low. Paid within a week.Worthy.com
Date: 05/20/2024
Hi *********, Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you! The Worthy TeamReview fromJosh M
Date: 05/10/2024
5 starsJosh M
Date: 05/10/2024
At first, I was admittedly a bit apprehensive about selling a diamond this way. I reached out to the company and liked what the representative had to say. I did my due diligence and "shopped" the diamond around a bit. All the other potential buyers out there offered me half of what Worthy anticipated receiving from the auction process. They stayed in touch with me and I decided to give them a chance to back up their claim. The diamond was certified by *** matching the stats from the lab I had previously sent the diamond to. The recommended price was more than satisfactory to me. I was able to watch the bidding process all the way through. In the end, I received double what others were offering for what I thought was a really nice 2 plus carat stone. The payment process was quick and easy. The payment was received in less than a week following the close of the auction. This was my first time selling a diamond and it turned out to be a very pleasant experience. I would certainly recommend Worthy to friends and family.Worthy.com
Date: 05/20/2024
Hi ****,Thank you for sharing your positive experience with Worthy! We're delighted to hear that our service met your expectations and that you felt confident throughout the process. It's great that our representative could provide you with the information you needed and that our anticipated auction value proved accurate compared to other offers you received.It's wonderful to know you were satisfied with the final price and that our payment process was both quick and easy. Your recommendation means a lot to us, and we appreciate your trust in our service for your first diamond sale.Thank you again for choosing Worthy, and we look forward to assisting you or your friends and family in the future!The Worthy TeamReview fromMary C
Date: 05/04/2024
5 starsMary C
Date: 05/04/2024
Very easy process and reasonable prices. Quick payment was a plus also.Worthy.com
Date: 05/10/2024
Hi ****, This is exactly what we strive to do! Congrats again on the sale of your jewelry. Be sure to tell your friends and family about us, we'll be more than happy to help them as well. The Worthy TeamReview fromsusan c
Date: 05/02/2024
4 starssusan c
Date: 05/02/2024
When any individual is in a position of needing to sell personal property, such as jewelry, we are in a position of vulnerability. For me, I needed to funds and I felt I was under paid, yet this is what it is. I am grateful for having this experience for a second time and as far as I am concerned everything went smoothly.Worthy.com
Date: 05/10/2024
Hi *****, Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again. The Worthy TeamReview fromLorenza B
Date: 04/01/2024
5 starsLorenza B
Date: 04/01/2024
Easy, communicative, and got the best offer compared to local options.Worthy.com
Date: 04/24/2024
Hi *******, Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you! The Worthy Team
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