Reviews
This profile includes reviews for Worthy.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 161 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDanette H
Date: 07/03/2022
1 starDanette H
Date: 07/03/2022
I sent my earrings in 4Cts each stone. Valued at $170k. They stated I was offered $8k. I refused knowing the stones are worth so much more. I have requested since May 2nd to have my earrings returned. They stated they sent them to my local *** ** and my *** ** in my town will notify me once delivered. I have called my local *** ** and nothing has been delivered. I have called Worthy four times and told the same thing. Though each call states they still have them. I am great full I had them examined before sending incase their are any cracks or chips. Though as of today 7/3/22 it has been 4 calls, 8 weeks and do not have my earrings. On 7/5/22 I am going to file a civil lawsuit. It is very unfortunate that this company is taking advantage of woman like myself who chose to sell her earrings to help pay for my sons education. I would never recommend this company and hope this can be resolved quickly in court
Worthy.com
Date: 08/09/2022
Hi *****,Attempts were made by our leadership team to reach you directly about your recent experience with Worthy. Although our team was unable to successfully connect with you, we remain available to address any outstanding concerns at any point. To confirm, your earrings were returned to you in July as shown on the ***** tracking ending in ****. Great care was taken while preparing your earrings for return which included the remounting of both diamonds to your earrings' settings. As a reminder, we initially received your approval to unmount the diamonds in order to provide you with complimentary ******* at the *** in preparation for your auction. The results of the *** ******* were visible to all interested bidders. When your set reserve price was not met during the auction, we proceeded to prepare your earrings for return. The steps we take to carefully prepare jewelry for return at times can extend beyond the normal return processing timeframe of **** business days. We sincerely apologize for the period of time you waited and greatly appreciated your patience with our team.If at any point we can assist you further, please do not hesitate to follow up with our team directly.Thank you,Worthy Team
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.