Complaints

This profile includes complaints for North American Partners in Anesthesia L.L.P.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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North American Partners in Anesthesia L.L.P. has 4 locations, listed below.

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• 

  North American Partners in Anesthesia L.L.P.

  68 S. Service Road Suite 350 Melville, NY 11747-2358

• 

  North American Partners in Anesthesia L.L.P.

  1305 Walt Whitman Rd Melville, NY 11747-4300

• 

  North American Partners in Anesthesia

  1236 Huffman Mill Rd Ste 2000 Burlington, NC 27215

• 

  North American Partners in Anesthesia

  PO Box 37090 Baltimore, MD 21297

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/25/2022

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I gave birth on 6/2021, this company sent me a bill 8 months later for >5,000 after billing me the full amount despite the provider being within my insurance plan and IN-NETWORK. I called the company and they then said they would bill my insurance, my insurance denied the bill because it was outside oft he allowable period. Then the company sends me another bill with now a randomly increased price of ******** 16 months to the date after I had my son. THIS IS OBNOXIOUS. I am a physician and I already paid the hospital anesthesia fees. This is the fee the company is trying to charge me for one epidural. This company is dysfunctional. They are also billing insurance higher costs than they billed me personally, this is fraud.

  Business Response

  Date: 10/27/2022

  T
                (*****, *********)
  
  North American Partners in Anesthesia, received an inquiry regarding a patient that we provided anesthesia services to on June 22, 2021 at the Greater ********* Medical Ctr. Our office conducted a full review of the billing for the services for this patient and below is a summary of our findings.

  
  At the time of service the patient provided insurance information for her ***************************** plan.

  
  Due to an internal billing error, the patients insurance was not billed and the patient was sent a statement for a self-pay rate of $5,359.50.

  
  Once we were notified of this error, the patients insurance was billed at the insurance rate of $7,860.71.The patients insurance denied the claim advising it was past the timely filing limit to bill the claim.

  
  We have now taken the following steps:
  Adjusted the account balance to $0.00
  Closed the account at our extended Billing office.
   Reached out to the patient via telephone on 10/25/22 and left a voice mail message
  
  Our goal is to provide exceptional patient care and excellent customer service to all of our patients and their families and apologize for any inconvenience this may have caused. Please feel free to contact me should you need any further information. ..