We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Transportation

Broadway Auto Transport LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Reviews

Customer Review Ratings

4.13

Average of 75 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Brienn L

    Date: 07/17/2025

    This company lies about a lot of things. I even recommended them to my friends. They will jump up the price mid drive to you while they have your car! Their communication is HORRIBLE. Do not use this company at all!

  • Filliffe Rae Anthonie A

    Date: 06/02/2025

    DO NOT TRANSACT BUSINESS WITH BROADWAY AUTO TRANSPORT. THEY CHARGE ME ADDITIONAL 400$ ON THE DAY OF CAR DELIVERY. ALTHOUGH I SIGNED FOR A CONTRACT OF 1200, THEY MADE IT 1600, AND TRANSPORTER WONT RELEASE THE CAR IF DO NOT PAY!!!

  • Karen W

    Date: 02/08/2025

    Do not conduct business with Broadway Auto Transport. The agent and manager that we had the misfortune of working with were dishonest and extremely hard to communicate with. Broadway Auto Transport took complete advantage of my sweet mother-in-law (who is also a senior citizen, so shame on them) by charging her an extra $600 at the last minute. They cannot be trusted. I don't even want to give them a one star rating, but I have to so I can complete this review.

  • Brian C

    Date: 12/06/2024

    Working with **** ****** at Broadway Auto Transport has been a fantastic experience. They are professional, dependable, and always ensure smooth operations. Communication is clear, and everything runs on time. Highly recommend their services!

  • Devin K

    Date: 11/05/2024

    Bait and switch scam. Day of pickup they will refuse to pickup until you pay them more money. Their actual business name is ****** auto shipping, check out their reviews. Dont get scammed!

  • Jan A

    Date: 11/04/2024

    ******* was gem in helping me from start to finish. I couldnt get any other company to go to my location because its in the **********. ******* persevered and found someone orchestrated everything same day for pick up and delivery. Saved me so much time and effort. He really went the extra mile and, Mindia , who delivered was so courteous and right on time. Highly recommend these guys! Super follow through by *******!A+++

  • Mark K

    Date: 11/02/2024

    Pass on these guys! Read the reviews. They were the first to call me and wanted all my info to give me a quote. I started receiving quotes from other businesses and chose a different carrier. They couldn't shop the job because Broadway already started shopping it without my knowledge. To their credit, they did remove it when I called, but the *** I spoke to earlier sent a demeaning text accusing me of not being a man of my word. DO YOUR HOMEWORK BEFORE CHOOSING!

  • Robert D

    Date: 11/02/2024

    I am a new service academy graduate and an active-duty military officer who relocates often, so I was hoping to establish a reliable relationship with this company for future vehicle shipments. Unfortunately, my experience was extremely disappointing and stressful, and I cannot recommend this service to anyone, especially fellow military personnel who are frequently under tight deadlines.I was initially given an appealing shipping quote and agreed to the terms, even though I had been assured there would be no upfront feesonly to be asked for a reservation payment right after. Communication became increasingly frustrating, and as the scheduled pickup date approached, I was told there were no drivers available for the price we had agreed upon. This happened the day before I had to move, and I was essentially forced into accepting a significantly higher cost because I had no other choice and could not delay my move.Under pressure and with no compensation offered, I had to pay a much higher amount than originally promised. The entire situation felt like a bait-and-switch, and the added stress of this ordeal was completely unacceptable. When I later tried to seek a resolution for the unfair price hike, the company refused to offer any compensation after months of haggling. I had to go through **************** to be compensated (always put things like this on an AmEx if you have one, they will always get you a reimbursement if something goes wrong like this), which added to the frustration. While my vehicle did arrive at the destination, the experience left a bad taste, and the lack of accountability made it even worse. I was misled, taken advantage of, and backed into a corner under time-sensitive circumstances.

  • Nicholas M

    Date: 10/05/2024

    Just wanted to give a shout-out to Broadway Auto Transport for a fantastic experience hauling a car. ***** ****** made the whole process a breeze. Clear instructions, well-maintained vehicle, and friendly staff at both pick-up and drop-off points. No last-minute scrambling or hidden fees just a smooth ride (literally) for the car and peace of mind for me. Top marks for Broadway Auto Transport!

  • Stewart N

    Date: 09/21/2024

    I was to be charged $400 to have a vehicle transported from ***** to ***********. They had difficulty in finding a hauler as promised and charged $1050 to get it here. I would like a refund if possible for the extra charge

Broadway Auto Transport LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.