We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Transportation

Broadway Auto Transport LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Reviews

Customer Review Ratings

4.13

Average of 75 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Issifu A

    Date: 02/16/2024

    Great job done for transporting my car to the destination on time.

  • Livan M

    Date: 02/16/2024

    I was very satisfied with the service of Broadway Auto Transport. The prices were very reasonable as well. ****** is an excellent communicator and was terrific during the whole transportation process! I recommend this company if you need your automobile shipped from another state.

  • Livan M

    Date: 02/15/2024

    I was very satisfied with the service of Broadway Auto Transport. The prices were very reasonable as well. ****** is an excellent communicator and was terrific during the whole transportation process! I recommend this company if you need your automobile shipped from another state.

  • Saul V

    Date: 02/14/2024

    **** helped me found a driver for my brand new car Cadillac Escalade. I bought it this month and got it shipped to my house with Broadway. **** was updating me before even I made the deal with dealership. I'm happy that I went with **** and his driver that he assigned to me. I surely recommend him and his company to anyone who reads this.

  • Sandra D

    Date: 01/30/2024

    **** at Broadway was accommodating. He responded immediately and answered all of my questions. He alleviated my stress of having someone transport my vehicle from one state to another. The car was delivered within the timeframe and without a hitch. Dont hesitate to book Broadway.

  • Gabriel G

    Date: 01/16/2024

    Gabriel G

    Date: 01/16/2024

    Unpleasant Experience with Broadway Auto Transport!! Do not recommend. I recently had a disappointing experience with Broadway Auto Transport. Despite booking their services almost a month in advance and having a signed contract confirming the agreed-upon price for transporting my car from ************* to ***********, I was dismayed to receive a last-minute demand for an additional $100 on the day of the scheduled transport. This unexpected change left me with no choice but to comply, and it certainly tarnished the overall experience. It's disheartening when a company fails to uphold the terms outlined in a signed agreement. I hope others are spared from such last-minute surprises when dealing with Broadway Auto Transport.

    Broadway Auto Transport LLC

    Date: 03/05/2024

    Dear *************************,We deeply regret the negative experience you encountered with Broadway Auto Transport. We strive to provide seamless and transparent services to all our customers, and we sincerely apologize for any inconvenience caused.Upon receiving your review, we promptly investigated the matter and identified the discrepancy between the agreed-upon price in the signed contract and the unexpected demand for additional payment. We understand the frustration this situation may have caused you.After thorough communication and review, we have taken immediate steps to rectify the issue. Our Senior Manager, *********************, has personally reached out to you to address your concerns. We are pleased to inform you that we have honored the original contract and refunded the additional payment you were asked to make. Additionally, we have provided compensation for any inconvenience you may have experienced.Please accept our sincere apologies once again for the inconvenience and disappointment you experienced. We value your feedback and strive to continuously improve our services. If you have any further questions or concerns, please do not hesitate to reach out to us directly.Thank you for bringing this matter to our attention, and we appreciate the opportunity to make things right.Sincerely,********************* Senior Manager Broadway Auto Transport

  • rob k

    Date: 12/21/2023

    Very pleased with the service provided by Broadway Transport. **** stayed on top of the process and texted or called me almost daily with updates for tracking down a driver. All went well on my Audi convertibles trip across the country in the week just prior to. Christmas. I would use them again..

  • Peter W

    Date: 12/13/2023

    I would like to thank ********************* for his outstanding service. He was able to get my vehicle from **. to **. In very short notice. I cant say enough good things about his performance and dedication to getting the job done right. I would highly recommend **** ********************* Broadway auto Transport Llc. again.Sincerely ******************************

  • Alex D

    Date: 12/11/2023

    I have worked with ***** from broadway auto transport many times, always give me the best prices and customer services. I recommend anyone to work with him as i do, really very nice guy.

  • Robert S

    Date: 11/21/2023

    Very good broker company for transporting your auto. I used them for arranging for my car to go from ********** to ********. ********************* was an excellent advisor.

Broadway Auto Transport LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.