Reviews

This profile includes reviews for CIT Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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CIT Group, Inc. has 45 locations, listed below.

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  CIT Group, Inc.

  11 West 42nd Street New York, NY 10036-8002

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  CIT Group, Inc.

  300 S Grand Ave # 12 Los Angeles, CA 90071-3122

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  CIT Group, Inc.

  75 N Fair Oaks Ave Pasadena, CA 91103-3651

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  CIT Group, Inc.

  1807 Park 270 Dr. Ste. 510 Saint Louis, MO 63146

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  Direct Capital

  155 Commerce Way Portsmouth, NH 03801

Review Details

• Review fromValentin P

  Date: 04/05/2023

  1 star
  Runs false ads about ****% APY savings accounts to encourage visitors to complete online forms by providing all personal information including SSN, DoB, phone, email, etc. And then show this message: "Unfortunately, we are unable to open an account for you at this time". I tried a couple of times. There is no explanation for the reasons I did not receive either on the they website or by phone. And the next morning, I started receiving spam messages from them.

• Review fromLaTuana M

  Date: 03/16/2023

  1 star
  This Business called and harassed me this morning. The problem was I was not the customer they were trying to speak to about this debt. They even called me the name of this customer after I told them they had reached the wrong number. This person said well my coworker spoke to you two days ago at this number so I know its you "name of customer". I explained that they had the wrong phone number and this person is not at this number and he continued to call me by this customer's name. I felt upset and bullied by the time this call was finished. I can only hope they correct their error and find the customer they sought and not bully her they way they bullied me.

• Review fromGavin M

  Date: 02/16/2023

  1 star
  CIT Bank has been charging me ***** in late fees every month for the past 2 years and nothing I do to contact them about this is working and just leaves me bitter about this company. I will be reporting them to the **** as well

• Review fromJULES I

  Date: 12/13/2022

  1 star
  I have had 2 previous equipment loans with this company. One in 2012 and one in 2016. Everything went great; like a 5 day turn around time. I went to them a 3rd time in Nov '22. Nov 16th I was sent an email saying I was approved. From here on out the agent, who has been with them for 13 years, would only communicate via email. Which is fine if you actually respond/communicate. I asked several time what the rates were and I was told the were right around 7%. Turns out he was trying to slide in 13% all while not getting in touch with me for 3 weeks. Didn't know if we were doing the loan or not. Looking at my bank account one day and there were charges from them. The whole thing was a mess, which is too bad because I will never do business with them again.

• Review fromKatherine A

  Date: 11/25/2022

  2 stars
  Citi is charging me two interest rates on my card because when the promotion ends they don't roll over the amount you have into your current interest rate. They claim it saves you money. But what it really does is make it impossible to pay off your credit card. Don't use their promotions unless you are 100% sure you can pay it off.

• Review fromJordan T.

  Date: 10/07/2022

  1 star
  Really bad mortgage company. Very difficult to get ahold of anyone from customer care. I processed a recast option for which they delayed 45 days. They told me over the phone that I wouldnt be charged the higher amount in October, but they lied and were "not correct" and won't honor it. They took weeks to respond to simply say they will not do anything about it. Awful service.

• Review fromCarl D

  Date: 08/09/2022

  1 star
  I could not access online and had to wait over 90 minutes for customer service. The rep was very helpful, but their IT system was not generating emails or text messages with required passcodes to reset. That was yesterday, 8-09-22. Today, again, the wait time was 94 minutes. I will have to call back when I have more time. I was lured by initial high interest rate savings... now receiving .25%. I am going to transfer my money out ASAP, but if this keeps up, I will probably have to get an attorney.******* *

• Review fromBrent M

  Date: 08/02/2022

  1 star
  CIT was recommended by the trailer company I was purchasing a new cargo trailer from for our business. We took out a $6000 loan at 4%. My credit is great. The process was super simple. I was in the middle of running a business and appreciated ************************* making the process super easy. However, after 4 months of $250 payments and wanting to pay off my loan, they know say I owe $8,000 to pay it off. So my $6000 trailer is now supposedly a $9,000 trailer. This is the most dishonest and underhanded scum of the earth business I have ever seen. I trusted ***** to set up my loan the proper way. I trusted them to be an honest company and 100% its my fault for no confirming the information they explained to me on the phone in writing. DO NOT DO BUSINESS WITH CIT FOR ANY REASON.