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Business Profile

Baseball Cards

The Topps Company Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for The Topps Company Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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The Topps Company Inc. has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 37 Customer Reviews

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    Review Details

    • Michael K

      Date: 06/10/2025

      DO NOT SEND THEM REDEMPTION CARDS - THEY WILL NOT SEND YOU THE CARD YOU SENT THEM TO BE RECEIVED BUT WILL SEND YOU A LOW-VALUE REPLACEMENT AND CITE THEIR TERMS AND CONDITIONS. THIS HAS NOW HAPPENED 3X TO ME.

    • Adam A

      Date: 03/26/2025

      The drops on their website are always riddled with issues. Customers like myself are pushed out and get error messages while larger buyers get first dibs and buy out stock. **************** should be renamed to *************** of apologies and oh *****".

    • Kirsten S

      Date: 03/10/2025

      The new Topps Chrome football cards were not worth the money. Not only in each box damaged cards, most players were old and retired. If you want a replacement it takes 6 to 8 weeks and you must pay for shipping and handling. We will never buy them again!!

    • jeremy w

      Date: 12/24/2024

      In 2023, my son (10 at the time) bought with his own money packs of 2023 Topps MLS. He pulled a Topps Certified Auto of ****** ****** on a card numbered to 50. Last night he was showing me the card (I hadn't seen it before). The auto opn the card is not ********. It is ***** *********. There is no doubting it. Today, I chatted online with customer service and was told since the product has passed its one year anniversary they can't do anything. How was a 10 year old supposed to know this. They wouldn't replace it with anything, they wouldn't give him a credit based on the supposed value of the card. The card value is ruined with the incorrect signature and the signature is devalued because the player on the card is wrong. This, along with ridiculous pricing increases compared to when I collected, is what can keep a kid from spending his money to get in to trading cards. Its a shame that for something like this, Topps is willing to ruin the hobby for a kid.

    • Kevin B

      Date: 10/16/2024

      Their policy that they can't cancel an order even though it hasn't even shipped yet is ridiculous. They basically have a no-refund policy, which is insane. The customer service agents will simply give a copy/paste response as to why they can't cancel an order. Totally useless. I don't recommend ever buying from them.

    • Derek S

      Date: 09/29/2024

      Stay away from this company! Received 40 damaged Topps Now cards with broken plastic cases and cant get a response from customer service. I would recommend everyone stay away from this company.

    • Dominick S

      Date: 08/22/2024

      I bought a 2024 Bowman Blaster box at Target and all the cards came damage in the lower left corner right out of the box. The box itself wasnt damaged so it was a packing error on the part of topps. I contacted Topps support and ended up having to fill out a claim for nearly every card and mail the whole blaster back to Topps on my dime. Thats right, they sold me trash and I had to pay to mail it back to them so they could make it right. They did replace each card with an apology but nothing more. I essentially paid an extra $10 this product. Very poor customer support in my opinion.

    • Henry R

      Date: 07/26/2024

      I received a topps 2024 chrome box with damaged cards (bent). I chatted with a topps associate for a return and they don't accept returns for bent cards. They said cards is a 8 or higher grader, thus they don't accepts return of cards of 8 or higher grade. I am very disappointed with this company.

    • Jesse L

      Date: 07/22/2024

      They dont care about you, redemptions or quality of the product. I no longer by any of there product

    • Anthony H

      Date: 07/18/2024

      Deceptive advertising. They dont make it clear that many of the cards they advertise are only available in breakers-only products which are not available to consumers.

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