Reviews

This profile includes reviews for Bowlero Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bowlero Corp. has 21 locations, listed below.

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  Bowlero Corp.

  222 W 44th St New York, NY 10036-3906

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  Bowlero Corp.

  895 Walt Whitman Rd Melville, NY 11747-2221

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  Bowlero Centerville

  13814 Lee Hwy Centreville, VA 20120

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  AMF Union Hills Lanes

  3424 W Union Hills Drive Phoenix, AZ 85027

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  AMF Bowling Co

  2959 E Bell Rd Phoenix, AZ 85032

Review Details

• Review fromGreg D

  Date: 07/09/2025

  1 star

  Greg D

  Date: 07/09/2025

  I had a negative experience at the Bowlero in *********** on ***** on Wednesday June 25th on around 5:40 pm. A waiter was ignoring me and taking other customers orders for food behind the bar. An employee witnessed this and the waiter only took my ordered after the employee radio called the waiter. What makes this experience more negative is that I complained the Bowlero guest service website and recieved an acknowledgment email that said I would be contacted and was never contacted and still not contacted even after leaving voice mail. When calling the main customer service phone number it always goes to voice mail and phone calls are not returned.

  Bowlero Corp.

  Date: 07/10/2025

  I have personally connected with **** this morning. -07/10/2025

• Review fromJeny m

  Date: 06/14/2025

  1 star

  Jeny m

  Date: 06/14/2025

  I just want to relay feedback. **** the person at bowlers has horrible customer service. Our first time there 2 kids 2 adults, I was having trouble figuring out if we should buy one game or unlimited. I asked him for unlimited, my husband paid. Once we were ending our 1st round out of the ten I looked up the screen trying to figure out how to know when a game is up, and just seen numbers so I asked my husband for the receipt and told him, I thought it was gonna be more money. I then noticed it didn't say unlimited, so I went and asked him if it was unlimited I have a soft voice so I know I did not sound rude. He said you paid for 1 game, I told him no I requested unlimited. He said you asked for 1 game but ok obviously with attitude, for what reason? He took my card and I said hold on, are you going to charge the difference? And he again said well you asked for 1 game. I said no, I couldn't decide but I asked for unlimited. He said I will do it for this one time exception, he was just so rude. He made me doubt myself and I went back and asked, what type of game did I ask for? And my 12 year old said unlimited. I said okay, and asked my husband to take his credit card for the refund since I charged the unlimited game on my card. We had so much fun, then it was time to go. I of course did not make eye contact with ****, but my husband said thank you as we headed out, and **** responded SURE with an attitude in a low tone. I was just baffled. Horrible horrible entitled worker. He must be working there for a very long time, because this is how people act when they are comfortable in their position.

  Bowlero Corp.

  Date: 06/16/2025

  If the guest can please provide the center in which this occurred I can forward to the Operations Team for immediate review and response. We have over 350+ centers and need to make sure this is addressed with the correct one.I look forward to hearing back from them soon.

• Review fromAnthony S

  Date: 05/01/2025

  1 star

  Anthony S

  Date: 05/01/2025

  Bowlero won't let a person who is diabetic and with health conditions bring their water bottle in to stay hydrated. I got very sick drinking The free water at Bowlero. I tried to outreach to Bowlero company many times about the issue and they refused to do anything about. Bowlero is the worst and just don't care about their customers, they only care more about making money.When someone is diabetic and becomes dehydrated, their blood sugar spikes and this causes serious health problems and Bowlero still won't allow a diabetic to bring a water. The Greedy Bowlero corporation wants you to pay $5 for a bottle of water when Bowlero already is expensive and over charge to bowl at their center. Bowlero just don't care.

  Bowlero Corp.

  Date: 05/02/2025

  Reached out to guest to get the name of the center and his contact phone number since was not provided in complaint.

• Review fromYixi M

  Date: 04/21/2025

  1 star

  Yixi M

  Date: 04/21/2025

  As advertised, the promotion explicitly promised "nonstop fun from 11 AM to 6 PM" with phrases like "make it unlimited" and "unforgettable memories." Relying on these claims, I paid $32 to participate. However, my experience directly contradicted your marketing ************ group entered the venue at 1:20 PM, yet staff members informed us we could no longer play shortly after 3:00 PM--barely two hours into the event. This abrupt termination of access is unacceptable and constitutes false advertising. Your team provided no prior warning about time restrictions, nor did the promotion mention any hidden limitations.This incident raises serious concerns:Why does your advertising emphasize "unlimited" access if participants are forcibly removed after two hours?How do you justify charging $32 for a service that was intentionally cut short?What actions will you take to rectify this breach of trust with customers?

  Bowlero Corp.

  Date: 04/23/2025

  Thank you for contacting ****************. Like many businesses today, we are constantly looking for opportunities to improve our facilities, guest service and overall experience. We do understand your concerns and appreciate you taking the time to let us know.Can you please let us know the name and city of the bowling center you visited? Once we receive your reply, we will forward your comments to the Corporate Operations Team that oversees this center so they can look into the situation and follow up with the management team right away. If you would like to speak with someone regarding your experience, please let us know the best phone number to reach you on and we will have a company representative contact you as soon as possible. You can send this via email if you prefer and directly to me @ *********************** I look forward to hearing back from you soon.Thank you,******* ******* Guest Service Representative LUCKY STRIKE ENTERTAINMENT

• Review fromJessica L

  Date: 12/19/2024

  1 star
  I regret to say that my experience with this company was highly disappointing. I found their approach to be unprofessional, and it was evident that customer satisfaction was not a priority. Based on my experience, I cannot recommend this business and would advise others to consider alternative options for their event needs.

• Review fromBill W

  Date: 10/21/2024

  1 star
  How can a business such as bowlero have an a minus rating when this company has faced a big discrimination lawsuit not too long ago. I would like to have this on the record that bowlero is a shady company and has been under federal investigation for discriminatory hiring practices. There is non stop trouble at our local bowlero with managers who have no idea what they are doing. **************** is being yelled at on a regular basis. Food prices are ridiculous, why are ranch fries 15 dollars for a large? it makes no sense. Bowlero refuses to turn on air conditioning, which can put patrons at health risks. The main culprit always stems from leadership which means the ceo is not doing a good job. The worst part they refuse to turn off the blacklights during the day so league bolwero never get to practice besides league. The blacklight and dark orange lighting make the bowling alley a major hazard, im suprised someone hasn't been seriously injured.

• Review fromDenise K

  Date: 06/07/2024

  1 star
  I contacted my *************************************** bowling alley to ask questions regarding prices and a lane reservation for 8 people. It apparently went to some out of state reservation line. Had no idea. Thought I was talking to someone at the facility. She said its $8 a game or $29 something for unlimited 2 hour play, which would be a good deal if we played 3 games. Then tried to tell me booze was $8 each and I should get the drink package, which Im glad I didnt do because they had $3 beer. Anyway, we ended up having a party of 11. No reservation for the 3 others but they charged the same price, when games on Thursday nights are really $4. We only played 2 games and a few more plays on the 1st lane, which I understand the price is more for reservations but I wasnt given correct information. Had I known it was $4 I most likely would have opted out on the reservation. I called the ** of the facility to request a refund of some sort and he said he couldnt. He offered free shoes for a group of 10, and wouldnt listen to the rest of what I was trying to say, but I have no clue when I can get a group of 10 together anytime soon. I had initially called this phone number and was advised Managers were in a meeting and would call me back. No call. Surprise. So we paid $310 for 11 people when it could have been 1/2 that amount. They could have charged the $4 a game for the 3 people not on the initial reservation, but no. More shade thrown if you ask me. Lied about bowling prices and drink prices to try and make a sale. You should know the summer sale prices before trying to be selling reservations. Id just like my $84 back for the 3 not on the reservation (I was advised no when asked for the $4 price), or a discount on the reservations for being lied too about pricing then Id be happy. Not shoe rentals for who knows when Ill be back bowling. This is vile business practices and you should be ashamed.Sincerely, Upset and felt taken advantage of.

• Review fromTalanye C.

  Date: 03/05/2024

  1 star
  Location: **************** The way my family and I were treated was unkind. They offered no assistance and made rude remarks. They antagonized me in front of my children. The staff was difficult and rude.

• Review fromAustin M

  Date: 01/14/2024

  1 star
  Bowlero in ******* ***** had terrible service was serving minors at the bar then ***** decided service to me when he has served me before because I didnt remember the address on my ID and said it was fake just because it was a florda ID. He should be fired for how rude he was and saw him serving minors.

• Review fromAaron S

  Date: 01/06/2024

  1 star

  Aaron S

  Date: 01/06/2024

  Berks lanes in *************** ************ is a great bowling alley. they used to be independently owned and operated. The people are great however ever since they were bought by Bowlero in 2021. they have been price gouging otherwise everything else is good besides bowling. There is a restaurant arcade and a pro shop plus on the website they are not transparent about their prices. Every independent bowling alley website in my area shows their prices online but Bowlero does not.

  Bowlero Corp.

  Date: 01/10/2024

  We do appreciate your feedback, *****. Our Marketing Team is constantly evaluating our systems and we do hope to be able to provide pricing information on our website as part of future updates. For the most up to date information on walk-in pricing and availability, please give us a call at ************ and we'll be happy to assist you. Thanks again for reaching out!