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Business Profile

Cosmetic Manufacturers

L'Oreal USA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cosmetic Manufacturers.

Reviews

This profile includes reviews for L'Oreal USA's headquarters and its corporate-owned locations. To view all corporate locations, see

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L'Oreal USA has 17 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 35 Customer Reviews

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    Review Details

    • Betty B

      Date: 02/22/2023

      They sell expired products and withold information on manufacturing date. Be very careful if you care about your health.

    • Cyara P

      Date: 12/31/2022

      Skinceuticals by Loreal continues to block my fair review of its products. They only allow good reviews. They should allow all reviews and you should allow people to be aware of good and bad regarding facial products at such a high price point. If they are causing problems Loreal /Skinceuticals should allow customers to avoid harm. This is a disgusting business practice . Loreal /Skinceuticals is aware it is causing skin problems but doesnt truly care about people or they would allow all honest reviews. First. I have maturing skin (37yo) it has always been clear but I now get occasional hormonal cyst. I try to keep a very clean routine with no products that are pore clogging. I run everything by my derm and esthetician . I had been using the phloretin serum and loved it. I ran out and life got hectic so I went months without reordering.my derm suggested a vitamin c and aging serum so I came back to repurchase and saw the blemish and age defense serum suggested pairing w/ Silymarin . So like the web suggested I grabbed the duo and didn't get the Phloretin I loved. I began using the blemish and age defense first and loved it. After a couple weeks I gradually added the Silymarin and within a few days I had cysts. I ran to the dermatologist for a cortisone shot and took the new products. To my dismay the Silymarin has a clogging ingredient that people who may get hormonal acne or cysts should avoid . *******-23 Is not great for acne and I believe it is the cause of my breakout. I will be returning the product and going back to using Phloretin.

    • Cyara P

      Date: 12/31/2022

      Skinceuticals by Loreal continues to block my fair review of its products. They only allow good reviews. They should allow all reviews and you should allow people to be aware of good and bad regarding facial products at such a high price point. If they are causing problems Loreal /Skinceuticals should allow customers to avoid harm. This is a disgusting business practice . Loreal /Skinceuticals is aware it is causing skin problems but doesnt truly care about people or they would allow all honest reviews. First. I have maturing skin (37yo) it has always been clear but I now get occasional hormonal cyst. I try to keep a very clean routine with no products that are pore clogging. I run everything by my derm and esthetician . I had been using the phloretin serum and loved it. I ran out and life got hectic so I went months without reordering.my derm suggested a vitamin c and aging serum so I came back to repurchase and saw the blemish and age defense serum suggested pairing w/ Silymarin . So like the web suggested I grabbed the duo and didnt get the Phloretin I loved. I began using the blemish and age defense first and loved it. After a couple weeks I gradually added the Silymarin and within a few days I had cysts. I ran to the dermatologist for a cortisone shot and took the new products. To my dismay the Silymarin has a clogging ingredient that people who may get hormonal acne or cysts should avoid . *******-23 Is not great for acne and I believe it is the cause of my breakout. I will be returning the product and going back to using Phloretin.

    • Laura Z

      Date: 11/03/2022

      I ordered a serum for 2 day delivery on Oct 22. I never received the package but the customer reps are telling me it is not their fault.. I should call **** I paid ** to ship the package and it is not my issue who they contract with.. they need to deliver and in my case they did not.. no refund and no product after approx 180$ spend. This is not right!

    • Florence G

      Date: 10/03/2022

      *** has been spamming my mailbox. For a while, the unsubscribe link at the bottom of their communication was faulty, leading to page cannot be found message. Once the link finally worked, I made sure to unsubscribe from all their emails, but I keep on having to do so. This is beyond the two days grace ******* I only bought one lipstick from them a year ago now. As a ***************** I would have thought that LOreal would be more respectful of choice and privacy, but it seems the standards of GdPR that apply in Europe does not in *******. And that is greatly unacceptable.

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