Reviews

This profile includes reviews for Deferit, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Deferit, Inc.

  199 Water St Fl 34 New York, NY 10038-3584

• 

  Deferit, Inc.

  PO Box 3511 New York, NY 10008-3506

Review Details

• Review fromDIANNA T

  Date: 07/19/2024

  5 stars

  DIANNA T

  Date: 07/19/2024

  Amazing platform that is extremely useful during this time of too many bills and not enough money

  Deferit, Inc.

  Date: 07/22/2024

  Hello ******, thank you for your kind words! We're so happy  to hear that Deferit has been a valuable resource for you during these challenging times. Our goal is to simplify bill management and reduce stress. If you need any help, feel free to reach outwere here to support you!

• Review fromLeslie M

  Date: 07/18/2024

  3 stars

  Leslie M

  Date: 07/18/2024

  Listen to me people do not I repeat do not use the negotiation option. What Ive experienced I wish you on nobody not only is the option wrote deceitful you end up with another bill, which is them. They say they negotiate you savings and whatever you save we split no where does it state the split is you paying them half of savings. IE: if they save you two hundred they are going to bill you a hundred dollars. Now why tf would anyone do that!? How is paying them half your savings benefiting you in any way? Actually you can call and negotiate your own bill for free just like I did! Matter of fact I got MYSELF a better deal. Faster Internet and cheaper all the way around! Not only that when they find the so call savings they dont communicate price or you being entered in a new payment plan with them (deferit). You know how you upload the bill and they say you payment amount dates etc. before I knew it I was billed ***** and have three more to go. And thats how I found out what we split the payment means like what?! Why would anyone agree to pay half of their savings when you can save the whole thing or even more that doesnt even make sense. I will be disputing them charges canceling that savings plan and getting my money back because again I got myself a better deal. Other than this situation I never had a problem with them they are a great service.

  Deferit, Inc.

  Date: 07/22/2024

  Hello ******,
  
  Thank you for reaching out and sharing your feedback with us. We hear you and truly appreciate your patience during this process. Weve processed your refund and closed the bill on your account as requested.
  Were sorry to hear that our ************ did not go as expected. Our goal is always to provide our customers with the best deals and promotions available with no hassle!
  
  We value your honest feedback, and we always encourage our customers to negotiate with their billers directly if that works best for them. Our 50/50 savings is designed to ensure you receive the best value with little to no inconvenience. This means that there is no situation where you will lose out, if we win you win, if we don't, nothing will be charged.
  
  Keep an eye out for our follow-up email; were committed to making things right and earning a glowing 5-star review from you!
  
  If theres anything else on your mind, please dont hesitate to let us know. We are always here and got your back!

  Deferit, Inc.

  Date: 07/22/2024

  Hello ******,
  
  Thank you for reaching out and sharing your feedback with us. We hear you and truly appreciate your patience during this process. Weve processed your refund and closed the bill on your account as requested.
  Were sorry to hear that our ************ did not go as expected. Our goal is always to provide our customers with the best deals and promotions available with no hassle!
  
  We value your honest feedback, and we always encourage our customers to negotiate with their billers directly if that works best for them. Our 50/50 savings is designed to ensure you receive the best value with little to no inconvenience. This means that there is no situation where you will lose out, if we win you win, if we don't, nothing will be charged.
  
  Keep an eye out for our follow-up email; were committed to making things right and earning a glowing 5-star review from you!
  
  If theres anything else on your mind, please dont hesitate to let us know. We are always here and got your back!

• Review fromBarbara M

  Date: 07/15/2024

  5 stars

  Barbara M

  Date: 07/15/2024

  This my second time using Deferit *** and I love that they report to credit bureau. **** paid with know problem.

  Deferit, Inc.

  Date: 07/16/2024

  Hello *******,
  
  Thank you for taking the time to share your experience with Deferit! We're pleased to hear that youve had a great experience with us for the second time. We believe that everyone deserves a chance to improve their credit score while managing their bills effortlessly, and it's great to hear that we've been able to assist you along the way!

  
  Your satisfaction and peace of mind are our top priorities, and we're happy to hear that your bills were paid without any issues. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help and ensure that your experience with Deferit remains smooth and positive.
  
  Thank you once again for your kind words and for choosing Deferit. We look forward to continuing to serve you!

• Review fromCynthia H

  Date: 07/15/2024

  5 stars

  Cynthia H

  Date: 07/15/2024

  Hi, deferit is the best company to use in your time of need and the customer service team is always there to support you! I have used deferit for about 3 yrs and I love the payment options that they provide and when I need to use the company to pay my bills they are very reliable with the services and they always paid my bills on time during my time of need and I will recommend deferit to all my family and friends!! So just give them a try and you will love the company and team members! I give the customer service team and ****************** a big high five!!

  Deferit, Inc.

  Date: 02/05/2025

  Thank you so much for sharing your heartfelt experience with us, *******! At Deferit, we're committed to paying your bills on time and we're glad to hear that you found our services reliable whenever you need it. Your feedback means the world to us. Rest assured; our Customer Heroes will always be dedicated to supporting you to your satisfaction throughout your financial journey!

• Review fromMICHELLE W

  Date: 07/12/2024

  5 stars

  MICHELLE W

  Date: 07/12/2024

  THEY HAVE BEEN A BLESSING TO ME WHEN I DID NOT HAVE THE FULL AMOUNT TO PAY SOME OF MY BILLS, THEY WERE ON TIME. IT HAS BEEN SUCH A BLESSING WORKING WITH DEFERIT AND ESPECIALLY THEIR CUSTOMER SERVICE. THANK YOU SO MUCH FOR YOUR OUTSTANDING SERVICES.

  Deferit, Inc.

  Date: 07/15/2024

  Hi ********! Thank you for your awesome review! We're so happy that we could be there for you when you needed us most. Knowing that we've made a positive impact on your financial journey means everything to us.
  
  At Deferit, we're committed to continuing to provide you with outstanding service. If there's ever anything else we can do for you, whether it's assistance with bills or anything else on your mind, please don't hesitate to reach out. We're here to support you every step of the way.
  
  Thank you once again for your heartfelt feedback. It's customers like you who inspire us to strive for excellence every day!

• Review fromRHONDA M

  Date: 07/11/2024

  5 stars

  RHONDA M

  Date: 07/11/2024

  The times that I have used Deferit have been great. When I have an issue I send an email or send a message thru ******** and received prompt responses.

  Deferit, Inc.

  Date: 07/12/2024

  Hello ******,
  
  Its wonderful to hear that your journey with Deferit has been great! Were glad to hear that we could support you with managing your financial commitments with flexibility we are happy to be able to help! Your journey fuels our purpose!
  
  Thank you for being the best part of Deferit. We're always here whenever you need us!

• Review fromOlive J

  Date: 07/10/2024

  5 stars

  Olive J

  Date: 07/10/2024

  Deferit has assisted me with my phone bill for many Many months. Don't what I would do without you. Thanks for being there for me and others *****

  Deferit, Inc.

  Date: 07/11/2024

  Hi *****, 
  
  Your message brightened our day! We're overjoyed to know that Deferit has been a reliable support, especially with your phone bill. Your experience fuels our commitment! Thank you for being apart of the Deferit Community! We always got your back
  
  If there's ever a way we can enhance your journey, just say the word. We're here, dedicated to your success!

• Review fromTracie L

  Date: 07/10/2024

  5 stars

  Tracie L

  Date: 07/10/2024

  I believe that Deferit, Inc. , has awesome customer service.When I contacted them, they responded right away and I was really happy with that, especially when it involves a refund, or cancelation. They made me feel that they are trusted and have their customers best interest, at heart.Thank you Deferit, **** !Kindest Regards, ******************************

  Deferit, Inc.

  Date: 07/11/2024

  Hi ******, It means a lot to us that you had such a positive experience with our customer service team at **********************, our commitment is to prioritize our customers above all else. Your satisfaction is incredibly important to us, and we're honored to have earned your trust and confidence!
  
  If there's anything else you need assistance with or if you have more feedback to share, please feel free to reach out. And remember whenever you need guidance on your financial journey, just give us a shout. We got you covered! 

• Review fromDreka S

  Date: 07/10/2024

  1 star

  Dreka S

  Date: 07/10/2024

  I was told that I had 2 accounts and i reach out 4 times no response to fix the issue. I have not use this company i asked to stop the subscription but the company keep taking money out my account, Please don't use this company they have straight lying and stealing . they need better customer service especially when they are talking people bill money. Its hard enough out here

  Deferit, Inc.

  Date: 07/11/2024

  Hello *****,
  
  Were really sorry to hear about your recent experience with Deferit. We sincerely apologize for the inconvenience and frustration this has caused you. Please know that we are here for you and have taken immediate action to make things right with your account.
  
  We understand that situations like this can be stressful and may even cause doubts about us. Rest assured; Deferit is a legitimate company, and your trust is incredibly important to us. Our goal is to support you in managing your finances smoothly and reliably.
  
  Keep an eye on your email for the next steps to get your account verified.
  
  If you need any further assistance or have additional concerns, please dont hesitate to reach out to us. We are committed to resolving this to your satisfaction and look forward to hearing from you soon!

• Review fromMonica F

  Date: 07/10/2024

  4 stars

  Monica F

  Date: 07/10/2024

  I have used Deferit for quite a while now. Never any real problems. I love that they help me keep bills current when I run a little short. I would recommend.They are a little slow in responding to customer inquiries but they do respond,

  Deferit, Inc.

  Date: 07/11/2024

  Hello ******, 
  
  Thank you so much for your feedback and for being such a valued member of the Deferit family! Its wonderful to hear that our service has been a big help in managing your bills and bringing you peace of mind.That is what we are here for! 
  
  Your recommendation means the world to us, and we can't thank you enough for spreading the word about Deferit. We totally get how important real-time support is, and we want you to know that were always working to make our customer support even better. Your feedback is like a guiding star, helping us improve every day.