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Business Profile

Financial Technology

Deferit, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Deferit, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Deferit, Inc. has 2 locations, listed below.

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    • Deferit, Inc.

      199 Water St Fl 34 New York, NY 10038-3584

    • Deferit, Inc.

      PO Box 3511 New York, NY 10008-3506

    Customer Review Ratings

    4.18

    Average of 118 Customer Reviews

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    Review Details

    • Shanequ W

      Date: 07/31/2024

      Shanequ W

      Date: 07/31/2024

      Great service..kind & knowledgeable representatives who are very thoughtful and caring!

      Deferit, Inc.

      Date: 08/01/2024

      Hi *******,

      Thank you so much for your kind words! Were really glad to hear you had a great experience with us. Our team takes pride in being thoughtful and knowledgeable, and its wonderful to know that our efforts made a difference. We truly appreciate your feedback and support!

      Anytime you need a hand, we always got your back!

    • Kiera C

      Date: 07/30/2024

      Kiera C

      Date: 07/30/2024

      I was facing an unexpected financial hardship and unable to make my payments and I worked with some of the best agents ****** and ***** to name a few helped me during this time to push back my payments for me to allow me time to pay them during this hardship. I really appreciate all your help and understanding during this time.

      Deferit, Inc.

      Date: 07/31/2024

      Hello *****,

      Thank you for sharing your feedback. Were glad our customer heroes could be there for you during such a challenging time. Knowing they could help you adjust your payments and give you some breathing room means a lot to us.

      Financial hardships can be incredibly stressful, and we understand how important it is to have support. Were always here for you, ready to help whenever you need us.

    • Toya D

      Date: 07/30/2024

      Toya D

      Date: 07/30/2024

      I signed up for Deferit to help pay my Electric Bill, well after paying the membership fee and the First Installment which was $33 they only paid $33 of my Electric bill which the total bill was $130. I have a Past Due Balance of the reminder balance on my bill plus the new bill thats coming for this month. Now my account is showing that Im behind because Deferit wasnt clear about how they pay a Consumers bills. They only pay a portion of your bill at a time which leaves you with a Past Due balance and late fees. If I would have known this then I wouldnt have never signed up for it!! Really Deceiving!!!

      Deferit, Inc.

      Date: 07/31/2024

      Hi ****,

      Thank you for bringing this matter to our attention. I understand your frustration and appreciate the opportunity to clarify and resolve this issue.

      Upon reviewing your account, we found that the payment amount entered was $33, which resulted in a partial payment of your total bill. We apologize for any confusion this may have caused and for the inconvenience you've experienced as a result.

      Rest assured that we are committed to resolving this issue promptly. We have reached out to you directly with a detailed email to address your concern and ensure a smoother billing experience moving forward.

      Should you have any further questions or require additional assistance, please do not hesitate to contact us. We are here to help.

    • Tonya J

      Date: 07/30/2024

      Tonya J

      Date: 07/30/2024

      Awesome, quick and sufficient. I will continue to spread the word about Deferit.

      Deferit, Inc.

      Date: 07/31/2024

      Hello *****,

      Thank you so much for sharing your awesome Deferit experience and spreading the word about us. We're ultimately glad to hear that we meet your expectations and bill-budgeting needs.

      Whenever you need support, we got your back!

    • Ryan M

      Date: 07/29/2024

      Ryan M

      Date: 07/29/2024

      My account is locked out due to potential suspicious issues. I contacted my bank and was informed by VPN was causing the issue. I was told there is no phone support but email and live chat. I have not heard back concerning a solution to my ticket email (exception for an auto response bot indicating it is resting in a work queue somewhere to be acknowledged. I spent the last four hours on multiple device types, operating systems and browsers. Every time I attempt a live chat via the ************* it redirects back to the landing page of the ************ This during their reported business hours. My account is locked, I need this bill paid desperately as it is a suspended cell service tied to several important business accounts.

      Deferit, Inc.

      Date: 07/30/2024

      Hello ****,

      Thank you for reaching out and sharing your experience. Were really sorry for the frustration and inconvenience caused by your account being locked and the urgency of your bill payment.

      We dont offer phone support because we believe that email and chat are the quickest and most efficient ways to resolve our customer concerns. Weve sent you an email with the next steps to unlock your account as soon as possible.

      Rest assured, were here to support you every step of the way and ensure your account is running smoothly so you can handle your bills without any further issues. If you have any questions or need additional help, please dont hesitate to reach out.

    • Jeanese O

      Date: 07/26/2024

      Jeanese O

      Date: 07/26/2024

      Very fast response and helpful. They gave me ***** for my payment and this really helped me out.

      Deferit, Inc.

      Date: 07/29/2024

      Hello *******,

      We're truly gratified having you take time to share your Deferit experience with us! From our bill-budgeting solutions to our Customer Heroes' supportwe're committed to your satisfaction, especially during those challenging times.

      Thank you for being the best part of Deferit!

    • Juan C

      Date: 07/25/2024

      Juan C

      Date: 07/25/2024

      When I needed my due date to changed to the 1st since that is when I get paid, not only did they agree to move the date, but they gave me even more extra time to pay. Its nice to know that people still care for ones financial issues.

      Deferit, Inc.

      Date: 07/26/2024

      Hello ****, we sincerely appreciate you sharing your experience with us! Its great to hear that we could accommodate your request to change your due date to align with your payday! 
      We genuinely care about supporting our customers through their financial challenges, and your kind words reinforce our commitment to providing compassionate service.

      If theres anything more we can do for you or any questions you have, please dont hesitate to reach out.

    • Hawa R

      Date: 07/25/2024

      Hawa R

      Date: 07/25/2024

      The customer service is responsive . Anytime I had a concern it was always addressed . I dont have one bad thing to say about Deferit .

      Deferit, Inc.

      Date: 07/26/2024

      Wow, thanks for the amazing feedback! ?? Were pumped to hear youve had such a great experience with us. Were always here when you need us, ready to help with a smile. Anytime you need anything, just give us a shout

    • Michael P

      Date: 07/25/2024

      Michael P

      Date: 07/25/2024

      Definitely an awesome service! I would recommend them to anyone who needs help paying their bills in times of hardship. They really do help out!

      Deferit, Inc.

      Date: 07/26/2024

      Hello, *******! Thank you so much for sharing your Deferit experiencewe always got your back, especially during those tough times!

    • Seletha C

      Date: 07/23/2024

      Seletha C

      Date: 07/23/2024

      Deferit has really come through for me. Most creditor's won't work with you when you need more time to pay. But I was so shocked that Deferit emailed me with such a caring response to my situation and gave me the extra time I needed. Each time I needed a bill paid, they took care of it immediately! This app was so helpful. Thanks

      Deferit, Inc.

      Date: 02/05/2025

      Thank you so much for sharing your bill-budgeting experience with us, *******! At Deferit, we're committed not only to settling your bills on time, but also to providing flexible payment options. Anytime you need help, our Customer Heroes are always here to support you to your satisfaction!

    Deferit, Inc. is NOT a BBB Accredited Business.

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