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Business Profile

Internet Services

PeekYou LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for PeekYou LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PeekYou LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PeekYou LLC

      265 West 37th Street, Suite 610 New York, NY 10018-5737

    • PeekYou LLC

      PO Box 705 Ashburn, VA 20146-0705

    Customer Complaints Summary

    • 57 total complaints in the last 3 years.
    • 21 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/04/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, I have reached out to PeekYou multiple times and requested that my profile with identifiable information be removed from its website. I first reached out on July 8, 2024, then July 23, 2024, then August 15, 2024. The auto-notification for my information removal claims that it will take 10 business days, yet my profile is still on its website. I would like to have my profile (**************************************************************) removed as soon as possible, thank you.

      Customer Answer

      Date: 10/30/2024

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      ****** ******

    • Initial Complaint

      Date:08/21/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have made several requests to have my unauthorized images (sourced from private/closed instagram accounts) and personal information permanently removed from the site with no success. I continue to file requests following the rules outlined and am informed that a request already exists. There is no contact number nor has there been any communication/response from Peek You.

      Customer Answer

      Date: 09/14/2024

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      ***********************************

    • Initial Complaint

      Date:08/16/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      8/16/24 tried to remove my personal and private information- my full name, phone numbers, addresses current-past, age, mom's name, etc from their peekyou.com website using both their Delete and Opt-Out web pages and only received error messages that won't allow the forms to be submitted. I tried calling their ************ CS number which just hangs up and email. Also tried ****** and can't get MY PERSONAL INFO REMOVED!

      Customer Answer

      Date: 09/12/2024

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      ***************************

    • Initial Complaint

      Date:08/09/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Remove my information from your website. I have been trying to erase my record from your website for the past two months. I need to have it removed immediately. ******************************************************************

    • Initial Complaint

      Date:08/07/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They are displaying an account that was made when I was underage and has now been deleted. They are also displaying my address and personal information. *** requested numerous times for my information to be removed from their website and have since been ignored, with no response from the company.

    • Initial Complaint

      Date:07/23/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *********** is maintaining two profiles with my personal information. I have hired two companies to remove this information and I have requested via their opt-out form several times to remove this information and it is still visible. This is in direct violation of Colorado State Privacy law(s). Regarding my personal information under the Colorado Privacy Act (CPA), Colo. Rev. ***** 6-1-1301 et seq., I request that you remove any information from your system for the following: *********************, *********************

    • Initial Complaint

      Date:07/02/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Good Afternoon BBB my complaint is that I have been unable to contact Peek You to Opt Out of there web sight which collects and sells my information. I can't find a phone number and it is set up in such a way on the web sight that makes it almost impossible. I contacted my security team and the have confirmed the activity.

    • Initial Complaint

      Date:06/12/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Good day , Ive been trying to contact Peek You to remove my information on their website I never gave them permission to use , they have my picture on their profile of me when I was only sixteen years old I was a minor at the time and my name and picture is on their website I contacted them to remove all my information and my information is still on their website . I do not feel safe with my picture and information on their website it makes me feel very unsafe and vulnerable, I do not know how they have a picture of me when I was a youth . Please resolve this for me BBB . This is the link to my information ************************************************************* Thank you for your help Peek you ID # *********

    • Initial Complaint

      Date:05/09/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Please I have checked and links are still on this site, this includes pictures of my children and links to myself.Pictures:********************************************************************************* ********************************************************************************* image.png image.png Mentions my old ******* Account:image.png Mentions *********** Account:image.png This is now my 5th attempt of removal and no response

    • Initial Complaint

      Date:03/07/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Peekyou is using a photo that I did NOT give it permission to use. I want it removed. I cannot get into the company to have them remove it. Have emailed and tried to call no response.

      Customer Answer

      Date: 03/31/2024

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      ***********************

    PeekYou LLC is NOT a BBB Accredited Business.

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