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Business Profile

Internet Services

PeekYou LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for PeekYou LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PeekYou LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PeekYou LLC

      265 West 37th Street, Suite 610 New York, NY 10018-5737

    • PeekYou LLC

      PO Box 705 Ashburn, VA 20146-0705

    Customer Complaints Summary

    • 57 total complaints in the last 3 years.
    • 21 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/20/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My whole family has been exposed on this website. I have sent numerous requests via their opt out form and nothing has been deleted for the past 30 days. I request that you remove all the information that you have for my family for safety reasons.****************************************************************** ****************************************************************** ************************************************************** *************************************************************** *************************************************************** ************************************************************* ***************************************************************** ************************************************************************

    • Initial Complaint

      Date:01/31/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Name and address and phone number on their sites and affiliated sites I feel it's personal and they make it difficult to OPT OUT...on this site I have tried multiple times with no success.

    • Initial Complaint

      Date:01/29/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am trying to file the do_not_sell_my_information_form on their website but I am not able to send the filled out form because it is rejected with an error message which is bogus. I tried two different machines and browsers and receive in all cases the same negative result. I want my information removed from their website and forbid any sale of my information to ANY third parties.Please advise ***

    • Initial Complaint

      Date:12/11/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have sent multiple requests to remove my information. It's been months and my profile is still showing up on the website. Please remove it from your database.*************************************************************

    • Initial Complaint

      Date:11/20/2023

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have requested that PeekYou remove my image (*********************************************************************************) from their site link (*****************************************************). They have not complied with my request.

      Customer Answer

      Date: 12/14/2023

      Better Business Bureau:

      At this time, my complaint, ID ******** regarding PeekYou LLC has been resolved.

      (By clicking "OK", your complaint will be closed as Resolved.)


      Sincerely,

      ***************************

    • Initial Complaint

      Date:11/06/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have tried removing my personal information from their website numerous times over the past year with no success.They do not respond to my contact attempts.

    • Initial Complaint

      Date:10/18/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Peekyou is not removing my information. They are making it very difficult to remove information. They require your personal email to remove information - and even though you confirm via email the information is not removed.

    • Initial Complaint

      Date:10/18/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have filed multiple CCPA Opt-Out + CCPA Delete requests with PEEKYOU and none of them have been complied with in over 90 days since filing and no additional communication was forthcoming.My family and I are under threat of bodily harm, mental harm, loss of livelihood, and death from PEEKYOU publishing our personally identifiable information online.I have attached the exact records which I am requesting that PEEKYOU process for CCPA Removal as a supporting document here and this may be shared with them in order to complete removal of these records.

      Customer Answer

      Date: 11/12/2023

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      ***********************

    • Initial Complaint

      Date:09/01/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      PeekYou lists my personal information on its website, including my name and address.The "Do Not Sell My Personal Information" form does not work for two reasons: (1) PeekYou claims that they cannot remove "Search Results" because those items are "an automatic feed from various public records and social media websites." This is ridiculous. If PeekYou is displaying my name and address on their website, then they have the ability to suppress that information. (2) The "Submit" button on the "Do Not Sell My Personal Information" form does not work. PeekYou is broadcasting my personal information without my consent. I never agreed to allow PeekYou to collect, share, or sell information about me. I request that all information about me, including my name and address, be removed from PeekYou's website.

      Customer Answer

      Date: 09/26/2023

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      *************************

    • Initial Complaint

      Date:08/08/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've made multiple attempts to get this site to remove my information. I tried again today and the form just isn't working. I want my information and my family's info removed asap. Sites like this make it easy for scam artists like the ones that contacted my elderly parents to scam.

    PeekYou LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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