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Business Profile

Internet Services

PeekYou LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for PeekYou LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PeekYou LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PeekYou LLC

      265 West 37th Street, Suite 610 New York, NY 10018-5737

    • PeekYou LLC

      PO Box 705 Ashburn, VA 20146-0705

    Customer Complaints Summary

    • 57 total complaints in the last 3 years.
    • 21 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/03/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have requested **** Removal for the following record multiple times: ******************************************************************** The record remains and the business does not respond. It has been much more than 45 days and the **** opt-out and delete request is not processed in violation of the law.

    • Initial Complaint

      Date:07/24/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      PeekYou is violating my privacy and sharing personal data about me without consent. I am requesting this data be completely removed from the PeekYou website. The link below leads to a page that shows personal private data for me, *********************, which includes name, age, addresses, and even scarier my direct relatives. The data for ********************* on the PeekYou website can be clicked and goes to a PeekYou partner company website named BeenVerified. My personal data cannot be accessed via the BeenVerified link so PeekYou is the only website sharing my private data. I initially requested to have my personal data removed from the PeekYou website in 2020 and more recently in April 2023. Please help enforce my privacy and have PeekYou remove all my personal data from their website. **************************************************** Thank you!*********************

      Customer Answer

      Date: 08/20/2023

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      *******************

    • Initial Complaint

      Date:07/18/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I need my profile and picture removed because I am being stalked. This is a safety issue. I have contacted PeekYou via email several times and they have not responded. I filled out their opt-out form several times and the form would not submit because it stated that my email address was invalid, which is not true. I tried filling out the opt-out form using my old email address (which I no longer have access to) and the opt-out form got submitted. However I have no access to that old email address so I can't confirm anything or respond. I am going to have to persue legal action if this issue is not taken care of.

    • Initial Complaint

      Date:07/11/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am a 66 year old man and I just found out that my personal information is being sold on the web by "PEEKYOU", i tried going on line to have it removed but is asking me to give them my personal ID, and I just don't feel safe doing so, I would like them to stop selling and to remove my personal information from their web site because I find this to be unsafe for me and my family and a risk to possibly have my identity stolen.

    • Initial Complaint

      Date:06/28/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My personal information is exposed on this website. This is a dangerous. I've had two people ****** my name and tell me if anyone wanted to hurt me, they would know exactly how to get to me and how much they will get. I tried using the opt-out process twice, but it hasn't worked. I tried calling the customer service number listed for this company, and it's no longer in service. Please remove my information from your website.

      Customer Answer

      Date: 07/22/2023

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      ***************************

    • Initial Complaint

      Date:06/20/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *********** has my personal identifiable information including my photo (which was a PRIVATE Instagram account profile which I deleted several years ago) name, address, etc and never gave permission to this company to have it or advertise it. I I asked for my personal photo and information for immediate removal which it still has not been granted. I have already written them on June 12, 2023 (and followed up thereafter) to request that they remove my name and private information from their website immediately. I was shocked to find my information so readily available to the general public and without my consent. I have been a victim of stalking in the past and to see my information posted on their site I have never even heard of or visited myself is deeply concerning. They said someone from their company would get back to me and they still have not.

      Customer Answer

      Date: 07/17/2023

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      *********************************

    • Initial Complaint

      Date:06/20/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have reached out to PeekYou on several occasions: May 1, 2023, May 3, 2023, June 7, 2023 and again on June 16, 2023 to have my personal information removed from their website.I have followed the protocol on their website (this link to OPT OUT: *****************************************************************************), filled out the form, followed the instructions in the email that stated to "click on the link" to confirm my removal request, and my information has yet to be removed by PeekYou and no one has responded to my many emails.

      Customer Answer

      Date: 07/14/2023

      Better Business Bureau:

      At this time, my complaint, ID ******** regarding PeekYou LLC has been resolved.

      (By clicking "OK", your complaint will be closed as Resolved.)


      Sincerely,

      *****************************

    • Initial Complaint

      Date:05/30/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I requested my information to be removed about a week ago from PeekYou. However, if I do a ****** search for my name and city, the first result is PeekYou with my street name (the first address listed in the ****** description, see screenshot). I need my information removed from the metadata for this website.

    • Initial Complaint

      Date:02/21/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contacted the business multiple times requesting removal of my data, but I received no response. My info is still shared by them.

    • Initial Complaint

      Date:02/13/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have used the opt out process to ask to have data about myself removed from their website. They have a page ****************************************************** where they list my name and places I have lived. I have heard nothing from them since I've used their opt out web page. I used their opt out web page again and the page indicates that I've already used it and can't use it again. I can find no other was to contact them.

      Customer Answer

      Date: 03/09/2023

      Better Business Bureau:

      At this time, I have not been contacted by PeekYou LLC regarding complaint ID ********.

      Sincerely,

      *****************************

    PeekYou LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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