Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Investment Management

Webull Financial LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Management.

Reviews

Customer Review Ratings

1.23/5 stars

Average of 30 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlysa T

    Date: 07/16/2025

    1 star
    I transferred some of my *** assets to Webull, the past now 45 days the cost basis is wrong* I use my cost basis to sell covered calls* So if cost basis is wrong I could be selling for a loss* Webull email says dont worry about cost because its a non reporting investment ******* So if I am having dinner I cannot say what my net percent gain has been ? I see they use the ***** and MADOFF college of accounting values* Not funny * The rep *** says to do a cosmetic update of cost , or just fudge the cost * AVOID this online broker* Too young and poorly trained service reps * This company should look at the 150 complaints thru BBB and not just thank the posting of the 4 star review* I believe its a fake review * *** me if you dont like the above facts*
  • Review fromJohn F

    Date: 06/20/2025

    1 star
    Their customer service is awful and their platform is very glitchy. Let them know i wasn't happy that they didn't have any safe guards for buying 0dte options with no remaining day trades. Was told i should have known. The problem isn't the knowledge it was the fact that the number of day trades isn't represented on the trading screen and people can be mistaken on day count. This week had a holiday that through off the day count and i wound up placing a 200 dollar trade thinking i would have 3 day trades today. Garabage customer service.
  • Review fromNicole B

    Date: 05/29/2025

    1 star
    ?? Review of Webull Cash Account Not Margin Account I want to warn everyone about my experience with Webull using a cash account, not a margin account. Be very careful Webull operates in a way that feels fraudulent. They allowed me to purchase options for $300, but when I tried to sell them, they blocked the sale, stating that I needed $30,000 in my account. They essentially forfeited my money and refused to let me complete the transaction.Their graphs and charts are inaccurate and misleading, and the entire platform feels like a massive scam. Be cautious with Webull there are legitimate, US-based brokers where your funds will be safer. Webull lures customers in with low fees for buying but then essentially steals large option purchases by preventing sales, which feels illegal and ************ my opinion, this company operates unethically, and I would recommend avoiding them altogether. There are many *** complaints and detailed user experiences on Reddit confirming similar issues. Plus, the flood of fake 5-star reviews from questionable sources makes this platform even more concerning.Stay safe do your research and consider alternative brokers that are more transparent and reputable.
  • Review fromJustin B

    Date: 03/17/2025

    1 star
    This company will not stop. Emailing me and they illegally do not have an unsubscribe button. We also cant reply to the email that you were sending so you are just harassing us. No problem because my review will never come down.
  • Review fromJavier M

    Date: 12/01/2024

    1 star
    I put 5000-6000 on avalanche, they decide to close that market and started to go negative until hit 70$ without my acknowledge. Please someone help
  • Review fromPaul N

    Date: 11/11/2024

    1 star
    They wont give me money back !! After doing certain task they knew I didnt have the money to do more task because I sent them a message & they kept telling me I had to do the task . They owe me 880$ plus $300 . ***** ****** is the ***************** ***** is his student. I believe this isnt even there company I think its a copy of the real company. I just want my money back.
  • Review fromNeil R

    Date: 10/17/2024

    4 stars

    Neil R

    Date: 10/17/2024

    I am going to write this because I feel it is EXTREMELY IMPORTANT to be TRANSPARENT and to be COMPETENT AND INTEGRAL I freaked out because of all the negative reviews on BBB AND REDDIT. Meanwhile. I DID EVERYTHING EXACTLY AS TOLD, following all the protocols asked by WEBULL and I just received my first withdrawal without any issues at all the very next day after initiating my first withdrawal for 3K. DO NOT PANIC, DO NOT ACT IRRATIONALLY. JUST INCREASE YOUR LEVEL OF UNDERSTANDING ON HOW TO SUCCESSFULLY NAVIGATE A PROCESS. I AM LIVING PROOF THAT THEY DO ACTUALLY DEPOSIT INTO YOUR ACCOUNT AND WITHDRAWAL CAN BE ACCOMPLISHED WITHOUT ANY ISSUES AT ALL.

    Webull Financial LLC

    Date: 10/25/2024

    That's fantastic to hear! We appreciate you taking the time to share your positive ************* Webull, we strive to provide a seamless and user-friendly platform for all our customers. We understand that navigating the world of investing can sometimes feel overwhelming, and we're committed to making the process as smooth as possible.We're glad to hear that you were able to successfully make your first withdrawal. We take security and transparency very seriously, and we work hard to ensure that our customers' funds are safe and accessible.If you have any questions or need further assistance in the future, please don't hesitate to contact our customer support team. We're always here to help.Happy investing!
  • Review fromDirk M

    Date: 09/27/2024

    1 star

    Dirk M

    Date: 09/27/2024

    Webull claims they sent me an email when they were delisting **** but I never received such an email. They then proceeded to take any of the coins I had and didnt refund me any money. Better yet, they have now listed them again and still nothing offered to me. Beware and dont use this site. They can steal your money and leave you with nothing.

    Webull Financial LLC

    Date: 10/25/2024

    Hi ****, Webull Financial does not support crypto currencies.
  • Review fromKendra C

    Date: 08/26/2024

    1 star
    I have sent proof of my bank statement showing I am the account holder as stated to have my account unfroze multiple times. This company is still denying me access to my own money. This is unacceptable and fraudulent.
  • Review fromKimberly T

    Date: 06/26/2024

    1 star

    Kimberly T

    Date: 06/26/2024

    Do not put your hard earned money in this app.I made an investment of 10k which they promptly restricted any movement in or out for 2 months.They are refusing to return my money saying they are protecting my risk and thanks for my understanding. I am fuming they are holding my money ******. My bad for trusting in their service.This is BS. Don't make the same mistake I did in putting any of your money in this app!Steer way clear!

    Webull Financial LLC

    Date: 07/30/2024

    We have reviewed the inquiry and reached out to the client have addressed their concerns accordingly. If you have any further question please reach us by phone-************ or email-*******************************************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.