We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Investment Management

Webull Financial LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Management.

Reviews

Customer Review Ratings

1.23

Average of 30 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Alan B

    Date: 05/28/2024

    Alan B

    Date: 05/28/2024

    This company needs to be stopped. They ate stealing at face value plain and simple. So many complain about missing money and nothing is being done. Word of warning, stay away from this brokerage unless you want to give your money away. If you stay to find out please report them and eventually someone may finally make a stand. Actually this would be below 0 on the review for these criminals.

    Webull Financial LLC

    Date: 07/30/2024

    We are unable to identify this customer. If you have any further questions please reach us by phone-************ or email-*******************************************

  • K. P

    Date: 02/03/2024

    K. P

    Date: 02/03/2024

    Webull steals money from investors. I have requested my money now three times and they find excuses to not send it. My other brokerage firm tried, and they rejected them. My bank tried and they rejected them too.

    Webull Financial LLC

    Date: 07/30/2024

    We are unable to identify this customer.If you have any further questions please reach us by phone-************ or email-*******************************************

  • Marcus C

    Date: 01/27/2024

    Marcus C

    Date: 01/27/2024

    All I want to do is open a paper account..you make go thru all this info like I'm buying a house just to say I have to wait approval .it's a fake account foe crying out loud. F webul waste of time

    Webull Financial LLC

    Date: 07/30/2024

    We are unable to identify this customer.If you have any further questions please reach us by phone-************ or email-*******************************************

  • Kate W

    Date: 09/26/2023

    Kate W

    Date: 09/26/2023

    Webull had potential, but my six-month struggle with the app left me frustrated. Constant app closures, touch sensitivity issues, and delayed news alerts made trading a challenge. Compared to Think or Swim, it fell short.70,000 USD stolen and had to seek help elsewhere, getting my funds through Matrixnetwork.tech search them on ****** to open a case Numerous attempts to contact Webull, their customer service was unresponsive. I hope they improve for other users.

    Webull Financial LLC

    Date: 07/30/2024

    We are unable to identify this customer.If you have any further questions please reach us by phone-************ or email-*******************************************

  • Keith D

    Date: 09/25/2023

    Keith D

    Date: 09/25/2023

    Stay far away sold my xlm-usd without my permission for much less then every traded that day. I checked quotes in various sources fro sept 21st and never traded that low for what they supposedly sold it for that day. They forced me to download awful app to withdraw money from sale. I signed up via web and they changed everything for some reason. AVOID.

    Webull Financial LLC

    Date: 07/30/2024

    We have reviewed the inquiry and reached out to the client have addressed their concerns accordingly. If you have any further questions please reach us by phone-************ or email-*******************************************

  • Peter B

    Date: 09/18/2023

    Peter B

    Date: 09/18/2023

    Hello, my name is *********************** and I am a client of Webull brokerage firm. My Webull account number: . I am a victim of their broking system. Here is my store, On September 15th, 2023. I placed a stop-limit order that was Good until canceled at 15:33:15 EDT to sell 177 Shares of Tesla ($TSLA) stock at a price $276.97 and the stock went up on the same day at 16:00:00 EDT to $278 and my order didn't execute. I called the broker on Monday through chat and the phone to reach a solution to that order but they refused to admit their system failure and because of their broken system I became the victim of it.

    Webull Financial LLC

    Date: 07/30/2024

    We have reviewed the inquiry and reached out to the client have addressed their concerns accordingly. If you have any further questions please reach us by phone-************ or email-*******************************************

  • Ashley W

    Date: 09/14/2023

    Ashley W

    Date: 09/14/2023

    NEVER USE WEBULL!I submitted a withdrawal from my Webull account, as I wanted to close my account with them on 8/5/2023. Last week, after being told it would take 5 business days, I contacted Webull to ask where my money was, as I never received it. First, they told me to call my bank, which I already did. There was no record of the deposit in my account. Then, they requested my August statement, which I provided, and then they told me that isn't good enough. It's been a month and a half, and I want my money. This is ridiculous. It is my money, that I am legally able to withdraw, and the fact that they won't even help is disgusting. I have zero issues with the two other brokers I use. Webull is a scam with atrocious customer service.

    Webull Financial LLC

    Date: 07/30/2024

    [10:05 PM] *********************** We have reviewed the inquiry and reached out to the client have addressed their concerns accordingly. If you have any further questions please reach us by phone-************ or email-*******************************************

  • Bert M

    Date: 07/28/2023

    Bert M

    Date: 07/28/2023

    Based out of *****, Webull offers free stock shares to new customers that's all fine and dandy but the fractional shares you get aren't worth holding on to, so ok, kinda gimmiky : / So they could've still done a good job as a brokerage firm, but they don't... As long as you deposit into your Webull account they have your correct routing number and bank acct number, but if you suddenly for whatever reason decide to withdraw from Webull to your bank account, they suddenly don't have your correct number to send you your money. So they ask you to upload a copy of your bank account statement?? That is completely unnecessary why can't you just give them Your bank acct number again?? : / That's where I **** the line, they do not need to know my transaction history in my bank account nor the balance in my personal bank acct. So I tried over and over to notify them through the app, on line, and on the telephone, but there is a disconnect you can't reach them they seem to be in a different planet. So last resort, ****** their HQ number and when you call you get a very short annoying musical recording on hold, which is not only nerve racking but sincerely I can't listen to the stupid short musical clip for more than 10 minutes. So to sum it up Webull should change their name to Webull**** : ) Luckily I only lost $56. Hmmm... Free fractional shares!! Not worth it.

    Webull Financial LLC

    Date: 07/31/2024

    We have reviewed the inquiry and reached out to the client. Clients concerns have been addressed accordingly. If you have any further questions please reach us by phone-************ or email-*******************************************

  • Michael G

    Date: 07/19/2023

    Michael G

    Date: 07/19/2023

    Just went on webull. I hadn't checked how my stocks are doing in a month or two. They gave me a free stock but besides that ALL of my stocks are gone. Non-existent and I looked into my purchase history and there is no evidence that I ever traded. This company is the biggest SCAM and I hope they get shut down for fraud. I work hard for my money and I am very disappointed!!! And I have to leave a star... They deserve none.

    Webull Financial LLC

    Date: 07/30/2024

    We are unable to identify this customer. If you have any further questions please reach us by phone-************ or email-*******************************************

  • dont t

    Date: 07/15/2023

    dont t

    Date: 07/15/2023

    Crypto thieves. Rugpulled several small coins and forced liquidation with no notice. Now they are forcing all crypto holding into their app and there are many complaints about app security.Thought they were **************** Guess what, they have an office in *** and therby operate under *** law. Make complaint to ** attorney general office. They are itching to crack down on them.

    Webull Financial LLC

    Date: 07/31/2024

    We have reviewed the inquiry and reached out to the client. Clients concerns have been addressed accordingly. If you have any further questions please reach us by phone-************ or email-*******************************************

Webull Financial LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.