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Book of the Month LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.08

Average of 53 Customer Reviews

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Review Details

  • Ashley S

    Date: 07/18/2024

    I love getting to pick a book from different genres! I also love how easy it is to skip a month when you need to!

  • Kelly C

    Date: 07/18/2024

    I love BOTM! The selection, quality and customer service are all top notch. Its the time of the month I look forward to the most.

  • Katherine R

    Date: 07/18/2024

    My favorite subscription service, member for a few years now. Book choices are usually highly anticipated books, and book prices are cheaper than most places, especially the "add-on" books. What stands out the most is their ease of use and customer service. It's easy to skip the ******************** if I've fallen behind on reading (or just not interested in any titles), and also easy to temporarily pause the subscription until I use all of my credits. I accidentally ordered a duplicate of a book I had already ordered from them, they weren't able to adjust my order as it had already been shipped, so instead they gave me an extra credit and suggested I donate the duplicate to my local library (which I did). Great service, will continue to use.

  • Holly S

    Date: 06/15/2024

    Holly S

    Date: 06/15/2024

    90% of the books on my top ten list are from u guys . It saves me time finding a book that I love ! My favorite thing to do is look at books from the past BOTM , always guaranteed a great read .

    Book of the Month LLC

    Date: 06/20/2024

    Hi *****, Thanks for sharing this review and being a member. Were so happy to hear that you enjoy our selections. Heres to many more great books in the months to come!

  • Leila G

    Date: 06/14/2024

    Leila G

    Date: 06/14/2024

    I love how easy it is to pick books out and I love that theres challenges that we can do it motivates me to want to read more

    Book of the Month LLC

    Date: 06/20/2024

    Hi *****, Thanks for being a member. We are so happy to hear you enjoy the reading challenge. Be on the lookout for our prize reveal soon!

  • Heather K

    Date: 06/02/2024

    Heather K

    Date: 06/02/2024

    I love BOTM! I've read so many great books that I would not otherwise have picked up.

    Book of the Month LLC

    Date: 06/03/2024

    Hi *******,Thanks so much for being a member and for sharing this review. We are so happy to hear you enjoy your BOTM membership.

  • Gaye Y

    Date: 06/02/2024

    Gaye Y

    Date: 06/02/2024

    Regarding coffee/tea With the continuing high cost of groceries, I feel your product would be more expensive than what I would find at my local stores, ******* and ********

    Book of the Month LLC

    Date: 06/03/2024

    Hi ****,Thank you for providing this feedback. We will definitely take it into consideration as we continue to evaluate new opportunities. Thanks for being a member!

  • Jon S

    Date: 03/29/2024

    I love my botm subscription. It is easily the friendliest subscription I have. If there are ever any problems their customer service team handles it quickly. Also -- the book selections are great. I've found so many books that I would have never discovered if I were just searching on Amazon.

  • Susan S

    Date: 03/26/2024

    Susan S

    Date: 03/26/2024

    I have had the worst experience with Book of the Month, LLC. I contacted customer service because I wanted to use my $16.99 credit before I cancelled. I was cancelling due to them not having a selection of books each month that I was interested in choosing. I was told I would have to wait until April 1st to select a book and use my credit. I asked "why"? I was told it was because I had waived my selection for March and would not be able to use my credit until April. I told them numerous times (in emails that I kept) that I DID NOT want to be charged again this month. Today, I received a notification that I had in fact been charged. I immediately asked for a refund and asked to be cancelled (again). Here's the thing...from the very start (over a week ago), I asked to be cancelled. They kept sending messages saying they can help, etc. Well, now I know they were just keeping the conversation going so I would be charged again. Horrible company. Do not subscribe!!!

    Book of the Month LLC

    Date: 03/29/2024

    Hi *****, 

    Thank you for sharing this review. We took a look and saw that your scheduled renewal happened while we were still waiting to hear back from you on next steps, but weve fully refunded you for the charge and canceled your account for you. We also shipped the book you wanted, Take My Hand, which we hope you enjoy. 


    If theres anything we can help you with, please dont hesitate to reach out at *******************************************

  • Lori C

    Date: 11/27/2023

    Lori C

    Date: 11/27/2023

    I was invited to join the Book of the Month Club on their website and was told I could get a book for $5 if I joined. Nothing was mentioned about me having to pay for an $18 "credit" (to be applied to the next book I would order). I knew nothing about it until I got my credit card bill. When I contacted Book of the Month through their website and by e-mail they REFUSED to give me my money back and said that I had agreed to the charge. My credit card company issued me a credit for this amount but **** REFUSED to give me the money back on their own. I will never ever have anything to do with them again. They are dishonest and deceitful.

    Book of the Month LLC

    Date: 03/29/2024

    Hi ****, 


    Thank you for sharing this review. Some of our enrollment offers include a commitment to renew for one month. This information is clearly disclosed during the enrollment process, but we understand that you may not have seen it. If BOTM isnt right for you, wed be happy to resolve this by providing a refund for the renewal. Please email us at ****************************************** and we will take care of it for you. 

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