Reviews
This profile includes reviews for Adore Me, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 678 Customer Reviews
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Review fromDelinda H
Date: 08/01/2024
5 starsDelinda H
Date: 08/01/2024
Beautiful bra and *******. Exchange was extremely simple. Had to Exchange the bra twice to get the correct cup size. No questions asked. They sent out the new one as soon as a made my return label. Will definitely purchase from there again.
Adore Me, Inc.
Date: 08/07/2024
Hi *******,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie sets.So glad to know that our exchange process has offered you a non-hassle and good experience with the sets you ordered.
Hope we can impress you again and again!
Best,
Adore Me.Review fromVictoria M
Date: 08/01/2024
5 starsVictoria M
Date: 08/01/2024
I love adoreme! They always send my orders correctly and fix any problems I may have in a timely manner.Adore Me, Inc.
Date: 08/07/2024
Hi ********,
Were always glad to hear from shoppersthanks for the review!So glad to know that we've been able to resolve all your requests and concern appropriately and in an efficient manner.
Did you know we launch a new collection during the first week of each month?
Youll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
Best,
Adore Me.Review fromMara R
Date: 07/24/2024
1 starMara R
Date: 07/24/2024
Got my order half wrong the bras that were missing were replaced by items i didnt even order and not even my size. Will not order from this brand again id rather take my my chances some were else Honestly i think the company had some one at the wear house switching itemsAdore Me, Inc.
Date: 08/01/2024
Hello ****,
Thank you for your review.
Sorry to hear about your shopping experience! Please email us at ******************************* so our **************** agents can see what the hold-up is and what's the best solution for this.You can also reach us at ***************** Monday - Sunday 8:30 AM - 8:30 PM EST where our **************** agents will be delighted to help you as fast as possible.
We're always looking to improve your experience.
Kind regards, Adore Me.Review fromCaryn H
Date: 07/14/2024
5 starsCaryn H
Date: 07/14/2024
AdoreMe is very responsive and helps out as soon as it can. Anytime I've reached out to them, they've been great.Adore Me, Inc.
Date: 08/07/2024
Hi *****
Were always glad to hear from shoppersthanks for the review!
So glad to know that we've been able to rightly solve your concerns within our contacts.
Did you know we launch a new collection during the first week of each month?
Youll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
Best,Adore Me
Review fromJacqueline G
Date: 07/09/2024
1 starJacqueline G
Date: 07/09/2024
I was a loyal customer until recently when I actually had an issue. They are great at taking your money but if there is an issue they don't like to refund it. I contacted customer service was told once the package was in the mail I would receive an email to update my information, never received it. I called back to be told by another customer service rep that there was nothing to be done I would have to wait however long for the box to get back then them to process it. I had in the family my last thoughts were on lingerie. Now I'm being penalized by the company and having over $300 held till they decide to release it. I received an email 2 days ago asking for my information haven't heard back yet. Great job on helping your customers **********************! Never again and should you all know how timely they take care of their customers.Adore Me, Inc.
Date: 08/01/2024
Hi **********,
Thank you for taking the time to review us!
We always appreciate customers who let us know when things arent right and at this time, we can only apologize that we were not able to assist you immediately.
After taking a look into your account to gain some further insight into how we may assist you at this time, we could see that you have already been contacted by our customer care representatives and you were provided with a resolution for your concerns on the charge made.Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.
Best,
Adore Me.
Review fromTina F
Date: 07/07/2024
4 starsTina F
Date: 07/07/2024
Very nice items but a bit expensive . **************** is responsive.Adore Me, Inc.
Date: 08/01/2024
Hi ****,
Thank you for your feedback!
We are very sorry for any inconvenience the pricing of our products may have caused. Kindly note that our prices vary depending on how you choose to shop with us:
You have the option to be a monthly VIP member, get styled with our Elite box, or shop whenever you want as a Pay-As-You-Go customer.
Please let us know by email if there is anything further we may do to help.
Our customer service is available to answer any questions you may have.Best, Adore Me.
Review fromSara G
Date: 07/04/2024
1 starSara G
Date: 07/04/2024
I used to love this company and buy from them regularly. I moved out of the country for a few years and came back just recently; the quality of items and the business' customer service have completely disappeared, and the quality control is non-existent; items that were the same size and style didn't fit the same, had multiple sewing defects, and we're falling apart after the 2nd wash. And all the items that I bought were ineligible for returns, exchanges, or refunds. I've cancelled my membership and would no longer recommend this company.Adore Me, Inc.
Date: 08/01/2024
Hi ****,
Thank you so much for your review. This information helps us to hear the truth about our products directly from the source that matters the most, you!
I am sorry to hear that the products you received were not a perfect fit for your style and shape. This is not the type of item we want you to receive or remain "stuck" with. Since its our constant desire to provide quality services and products for our clients, we offer free exchanges, and easy returns so feel free to send back the set for a return or an exchange.However, please note that the products received 30 days after delivery, dirty, damaged or incomplete will not be accepted.
Lastly, we apologize for not offering a smooth ordering experience this time and we do hope we'll see you again on our site in the future.
You can always reach us at ***************** Monday - Sunday 8:30 AM - 8:30 PM EST where our **************** agents will be delighted to help you as fast as possible.
Best, Adore Me.Review fromCole B
Date: 07/04/2024
5 starsCole B
Date: 07/04/2024
Extremely helpful! Our issue with the package not arriving was totally taken care of.Adore Me, Inc.
Date: 08/01/2024
Hi ****,
Thank you for reviewing us!So glad to hear that your concern about your missing package was solved correctly along with our ************* team.
Your feedback is highly appreciated, as we always welcome customer feedback, be it positive or negative.
Hope we can impress you again and again!
Best,
Adore Me.Review fromAmanda T
Date: 07/04/2024
2 starsAmanda T
Date: 07/04/2024
It can be difficult to find styles Im interested in that are in stock. The past 3 orders Ive made were delayed in the shipping process and arrived much later than anticipated. That being said, the value of the product for the price (especially with promotions) is great and being able to skip a month keeps me coming back.Adore Me, Inc.
Date: 08/01/2024
Hello ******,
Thank you for reviewing us!
We are very sorry that you haven't been able to find the sets you want in stock and that your orders took too long to be delivered.We bring back many popular styles & drop a brand-new collection on the first of every month. (Tip: Add an event on your calendar so you can be the first to shop them first!) In the meantime, well pass your feedback to the team.
We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for. However, please note that we only provide an estimated delivery date for orders.
Even though we do our best to ensure that we provide 1-2 business day processing time and 5 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback, and I am going to forward yours to our management team, to be reviewed and taken into consideration.
Please let us know by email if there is anything further, we may do to help. Our customer service is available to answer any questions you may have.
Kind regards, Adore Me.Review fromAnna D
Date: 07/03/2024
1 starAnna D
Date: 07/03/2024
Don't order from this place they take money right out of ppl accounts without notice or prior atherstion and they say they can't give the money back unless product is given backAdore Me, Inc.
Date: 08/01/2024
Hi ****,
Thank you for taking the time to review us!
We are very sorry to hear you had such an unpleasant experience with your Elite membership.
This is not the kind of experience we would want you to have, as this program is optional and you're only paying for the sets you keep.
After taking a look into your account to gain some further insight into how we may assist you at this time, we could see that you have already been contacted by our customer care representatives and you were provided with a resolution for your concerns.
Best, Adore Me.
Please let us know if there is anything further, we may do to help! Our customer service is available to answer any questions you may have.
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