Reviews
This profile includes reviews for Adore Me, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 679 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDeAnn H
Date: 03/23/2023
1 starDeAnn H
Date: 03/23/2023
Do NOT join Adore me. First if you forget to skip a month they charge you $39.95.Second their sizes are NOT accurate. I got my regular size and when I tried it on it was too tight. I had to literally cut it off me.When I told them, they said no refunds even though the size didn't fit. It was two outfits totally almost $80 They are not a reputable business. You should go to other companies. Adore me is only about money and they don't care about their customers.It's disgusting and I'm angry!!
Adore Me, Inc.
Date: 08/04/2023
Hello *****,
We are so sorry to hear that you were not satisfied with the service.
We have noticed that you have received a refund for your order #********* due to having to cut it off.
We hop this refund helps.Kind regards,
Adore Me
Review fromGayle C
Date: 03/22/2023
1 starGayle C
Date: 03/22/2023
My reviews are never posted when I review an item on their site. Not sure if the reviews they have on there are fake or they do not post the bad reviews. Adore me is mediocre quality at best and I was recently very disappointed in a bikini top that was not functional so I thought Id add my review to the list but it never posts. Ive tried several times m. So Im ending my membership with them.Adore Me, Inc.
Date: 08/04/2023
Hello *****,
Thank you for bringing this to our attention. Our third-party reviews handler is having a number of technical difficulties, that delayed the process of publishing reviews.
Unfortunately, we do not have an estimated time of fixing this. We are so sorry for the inconvenience caused.
Kind regards,
Adore MeReview fromHolli G
Date: 03/19/2023
1 starHolli G
Date: 03/19/2023
The *** membership "Elite" subscription is incredibly subversive in their attempt to charge you a monthly $39.95 on you credit card. While I am in the process of requesting refunds for three months back charges from Adore Me, I want to warn other consumers of this fraud.There are many other lingerie businesses out there. Purchase from them, but NOT Adore Me. This attempt at scooping up $ from consumers is full of duplicity.Adore Me, Inc.
Date: 08/03/2023
Hello,
We are so sorry about the misunderstanding. We dedicate one-third of the checkout page to the *** membership information. We can see that you have taken advantage of the refund button in your account and that you have also canceled your membership.
Never hesitate to reach out to our customer service at ******************************* if you experience any issues.
Kind regards,
Adore MeReview fromCharlotte C
Date: 03/14/2023
1 star******************* The *** ordered them to refund customers over $1 million but they keep on scamming!! My husband bought me one item as a gift 2 years ago, and we just learned that when he ordered it they AUTOMATICALLY signed me up for a $39.99 charge. We didnt know it was charging **, and we never got one thing from them. Or any email or mail advising ** we were being charged. Over $800 later, they will only refund 1 year so theres $400 in their pocket for nothing sold. Scam! They should be ashamed! BUYER BEWARE!!Review fromAngela B
Date: 03/12/2023
1 starAngela B
Date: 03/12/2023
Buyer beware!!Predatory company that has the worst business model of nefariously signing folks up for a subscription they did not agree to. Found recurring charges in my bank account from this company month after month. Very sleazy way of doing business.Stay away from this company and find a reputable company to deal with. Had to cancel my credit card and block this company to keep them from charging me $39.95 a month whether I shopped online or not (I did not).Adore Me, Inc.
Date: 08/02/2023
Hello,
We are so sorry about the misunderstanding. We dedicate one-third of the checkout page to the *** membership information.We have canceled your membership and refunded all of the store credit charges.
Never hesitate to reach out to our customer service at ******************************* if you experience any issues.
Kind regards,
Adore MeReview fromION G
Date: 03/11/2023
1 starION G
Date: 03/11/2023
I never signed for any subscription or membership. This is a fraudulent activity. I ordered ones from this website a gift as a guest. I never saved my credit card or billing info with this website/merchant. This is unacceptable! I got charged $39.95 for some VIP membership I never signed for and never asked to be subscribed for.Adore Me, Inc.
Date: 08/02/2023
Hello,
We are so sorry about the misunderstanding. We dedicate one-third of the checkout page to the *** membership information. We can see that you have taken advantage of the refund button in your account and that you have also canceled your membership.
Never hesitate to reach out to our customer service at ******************************* if you experience any issues.
Kind regards,
Adore MeReview fromSonya R
Date: 03/09/2023
1 starThis is a terrible company with horrendous customer service. To prove my point, I filed a credit card dispute claim with my bank and was issued the money that Adore Me refused to refund me. As a little backstory, I ordered two items from the website that were $80. When I went to checkout, I used the Honey extension app to run coupons and it applied a coupon that brought my total to $40. The price stayed at $40 until the second that my card was charged. I contacted customer service and went back and forth with them for awhile explaining what happened, but they just kept saying that two promos couldn't be applied (one of them had been applied automatically). If that's the case, the promo codes should have never worked together in the first place. It seems like a huge scam to have someone agree to pay one thing and then the total doubles upon checkout. I will never purchase anything from their company again and I suggest you do the same.Review fromShaw M
Date: 03/08/2023
1 starABSOLUTELY ZERO STARS IF ********** OPTION. they have automatically charged my card monthly for two months for some kind of membership that i never signed up for. totally crooked companyReview fromBrennan M
Date: 03/08/2023
1 starThey will sign you up for a monthly membership without your consent. Their sales model is SLEAZY and their products are extremely LOW QUALITY. Do not use this company.Review fromOxana D
Date: 03/04/2023
5 starsI love Adore Me.It's so easy to try at home and return for free.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.