Reviews
This profile includes reviews for Simplefill, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 198 Customer Reviews
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Review fromW. B.
Date: 11/16/2022
5 starsW. B.
Date: 11/16/2022
I've been with Simplefill for years, except for 2022, I couldn't qualify. I'm back this year and glad to be here, my recent experience with customer service was a 10. ********************** has saved me so much on drugs that I could not have paid for. The staff is top notch as they do everything within their scope to assist me and I know they are the best at what they do from my personal experience.
Simplefill, Inc.
Date: 11/17/2022
Thank you, *******! This is so nice to hear. We are so happy to have you back in the program and be able to assist you again.W. B.
Date: 11/17/2022
Thank you for my re-enrollment, I look forward working with your excellent staff again, Regards,Review fromKeith K
Date: 11/15/2022
5 starsI spoke with ***************************, 11-15-2022. She was very pleasant to speak with, as well as being professional and polite. She represents her company very well. It was a pleasure doing business with her.Review fromGeorgia S
Date: 11/09/2022
5 starsI have just begun the enrollment process and have not begun to receive any medication. However, the representative, ******, has been patient, courteous and helpful during this initial stage.******************Review fromWalter P
Date: 11/09/2022
5 starsShe was absolutely amazing. Very kind very considerate. Im completely happy with my experienceReview fromGeorge G
Date: 11/09/2022
5 starsGeorge G
Date: 11/09/2022
Simplefill has helped my wife and I afford and to be able to continue to take our extremely expensive prescription medications, ********* and the people that work with her are awesome, they always are available to speak with us and keep us in the loop with any information that is needed from us to keep us enrolled is this extremely valuable program!Simplefill, Inc.
Date: 11/09/2022
Thank you, ******! We will share this with Stef and the team!Review fromPamela C
Date: 10/28/2022
5 starsPamela C
Date: 10/28/2022
So far, I have been very impressed with the agents I have spoken to. They return calls in a prompt manner, and have been very nice, kind, and helpful. It is a pleasure doing business with them.Simplefill, Inc.
Date: 10/29/2022
Thank you very much for taking the time to write a review. We really appreciate it.Review fromB. H.
Date: 10/26/2022
1 starB. H.
Date: 10/26/2022
Although the staff is very friendly the misconception they are really helping is somewhat false. I feel like the company used the fact that I was vulnerable at the time and desperate to get help with a much needed medication that my insurance did not cover and I could not afford to hood wink me. Needless to say I've been letting them debit my bank acct $85 a month for the past 10 months for a medication I was supposed to be receiving at no charge from a nonprofit organization. The only reason I found out was because the nonprofit contacted my Doctor to see if i needed to fill out a new application if i wanted to continue receiving their assistance. i immediately contacted and spoke to a Simplefill rep that informed me that they were not charging me for the meds but for the convenience of having them do the application for me as a third party. Even with that explanation $85 a month for a period of 12 months at a total of $1020 extreme. all i can say is Shame on themSimplefill, Inc.
Date: 10/27/2022
This member has been with us for a year. We have been helping her with 2 medications through 2 different pharmaceutical companies. We are a very transparent company because we believe everyone should be aware of all of their options. We hold no one to a contract and do not charge application fees. We charge $45 a month for one medication and $85 for unlimited. We have not raised our service fee in 14 years nor do we plan to. Our team is trained to explain exactly what we do and then they get an email that summarizes what we do then we also send a consent form that is not in small print and is very clear of what we do and why we charge. We can't be anymore transparent and honest about what we do then this. I am sorry this member is so frustrated that she posted such a poor review on our program after we did everything she asked us to do.B. H.
Date: 10/27/2022
I spoke to a rep from the non profit for the pharmaceutical that are the ones actually providing the medication and I was informed that the prescription was provided by them at no cost to me so I thought what on earth was I paying $85 a month for? I then called and spoke to one of Simplifills reps regarding the issue and was essentially informed that I was paying for them to do all the paper work and reaching out to the pharmaceutical companies on my behalf. At this point *** realized that not doing more research my part cost me so Im a leave it like that.Review fromSherry K
Date: 10/19/2022
5 starsSherry K
Date: 10/19/2022
From the first moment I called for assistance to see if my husband qualified to be in their program, the agents have been outstanding, incredibly helpful and super friendly!!Thank you Simplefill for all the kindness and care.Simplefill, Inc.
Date: 10/20/2022
Thank you!!Review fromJeff M
Date: 10/07/2022
5 starsJeff M
Date: 10/07/2022
They have been lifesavers for me. My contact, ******** has been amazing! Personable, diligent, hard-working and beyond pleasant. I had to retire unexpectedly after being diagnosed with cancer and other issues and then required three different, very expensive prescriptions that I could not have afforded otherwise. From where I sit, they are angels.Simplefill, Inc.
Date: 10/10/2022
This is so sweet! Thank you, ****. This review has been passed onto ******** and the rest of the team.Review fromDana J.
Date: 10/04/2022
5 starsDana J.
Date: 10/04/2022
These folks are amazing professional, gracious,efficient and helpful.They live up to their name. This country needs more organizations like Simplefill.Simplefill, Inc.
Date: 10/05/2022
Thank you, ****! This review made our day!
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