Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/10/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I accepted a call from a lady at "worldwide women's association" (WWA) making me believe that I was chosen to be apart of this networking organization, and could get a lifetime membership for $299. Having been down on my luck and looking for ways to get my name out there for success, I was initially excited and provided all of the answers to the questions I was asked along with my credit card number for the membership. I should've know when the lady was cutting me off that this was a scam, and also what membership is lifetime for $299! She was ******* me to get off of the call yet somehow still made me feel valued.After charging the $299 to my card, I tried to call the number on the website only to get an immediate recording that this number was not accepting calls at the moment. What kind of business has an operator answering service as though you have reached a wrong number?! The charge on my credit card account for "Merchant Description" states "BUSINESS SERVICES NOT ELSEWHERE CLASSIFIED". Additionally, I visited the website to try and investigate how this memebership would be of value for me, and when I clicked on the ****************** the link rerouted me to a completely different company, "Worldwide Association of Female Professionals" by ******. The logo and name on this site is completely different with no association of the WWA!!!This is a huge scam and I demand a refund of $299 to cover my losses especially while being down on my luck and going through a hard time. Definitely Defamation of Character. Not to mention the many internet searches proving that this "WWA" company was indeed another name before that and has scammed people out of their money. How are these people getting away with this? And they don't even try to claim that they are a real business when a complaint is filed! There are REAL people out there who need HELP and being as vulnerable as I was, I am yet so ashamed of myself. There are NO perks or benefits to this organization whatsoever. Please, refund my money, WWA.

  Business Response

  Date: 07/10/2023

  Thank you for reaching out and I am sorry to hear you did not get as much value as promised from your membership. Please also be advised that you never decided to reach out to our support team directly to resolve any of your questions or concerns before submitting your complaint. That is unfair to us as we were never provide an opportunity to rectify any issue you had with your membership. Members satisfaction is of primary impotance to us so we have honored your request for a full refund of your membership. The refund of $299.00 will post back to your account in 2-4 business days. If you need anything else, please contact our team at ***********************************

• Initial Complaint

  Date:07/07/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Last month I signed up with this worldwide women association- a professional women support group.They have two quotes ***** one year and 2*****.I chose and paid the ***** in full This month on the third they withdrew ****** out of my account. I'm 70 on a fixed income. This is my rent they've frudulently stole without my authorization. I'm in a dire position, for I'm on a very narrow, below poverty level in one once a month.I just want them to replace the ****** stolen from my account ASAP. Thank you for your help.

  Business Response

  Date: 07/07/2023

  Thank you for reaching out and I am sorry to hear about your billing dispute. **************** has cancelled your membership subscription and refunded the last purchase of the 2023 Featured Member Listing. The refund of $489.95 USD will post back to your account in 2-4 business days. Please be advised that you did not contact our support team with your concerns prior to submit the complaint. Our team is available to assist Monday through Friday 9am to 6pm EST. We'll follow up with an email shortly confirming the cancellation and refund,

• Initial Complaint

  Date:07/05/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The World Wide Women's Association contacted me on April 19th, 2023. They said that I filled out an inquiry form from social media and they would like to offer me a membership. After answering a range of questions, I was set up with a $199 membership that was considered a lifetime membership and it was suppose to include a bio-post on their website. I was contacted again in June. I was asked to complete additional paperwork for me bio and that an email would be sent to me. The email never came and I was charged an additional $499 that I didn't authorize. When I try to call the organization. I'm sent automatically to vocicemanil and is told to contact them via email. This isn't acceptable and is a scam. I've requested a full refund $799 via email and got an auto generated message. If the company would be upfront about their pricing and actually provided what they advertise there wouldn't be several complaints about the same predatory practices. I will be contacting my credit card company as well.

  Business Response

  Date: 07/05/2023

  Thank you for reaching out. We sent you an email on 7/3/2023 about your Press Release purchase from 6/8/203, however we never heard a reply as of now (7/5/2023, 2:11pm EST). As per your request, we have cancelled and refunded your Press Release and membership.The total refund of $698.95 USD will post back to your account in 2-4 business days. **************** also sent you two separate emails confirming the refunds. We wish you success in your future endeavors.

• Initial Complaint

  Date:07/05/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a call from this company purporting to be the preeminent organization for women supporting women through networking. They interviewed me and made promises about what would be achieved by joining. They gave me a "discount" on their lifetime membership to $199 from $299 and told me I could get an additional $50 discount using a Mastercard. They told me the charge may come up as suspicious activity and that I should approve it. They also said that I should be receiving an email confirmation with a receipt that I never received. I also tried calling the number of the website and the number from where they called me, and the numbers are not active numbers. Thereafter, I learned that there are over 17 complaints on BBB's site. I couldn't find any additional information about this organization on the Internet and their ******** group only has one member. A search of the ******** Secretary of State website didn't reveal any company with this name and a search of the website's history reveals that it has been active for less than a year. I would like a full refund, that this business refrains from ever charging me again and that they do not publicize and that they erase all of my personal information.

  Business Response

  Date: 07/05/2023

  Thanks for reaching out. All of our memberships are backed by our 15 day no questions asked refund policy. Since you signed up this morning, we've cancelled your enrollment and your membership will not be billed. Please be advised that you did not even make an attempt to email our support team to ask for the cancellation of your membership prior to submitting your complaint.

• Initial Complaint

  Date:06/08/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was contacted on 5/18/23 by this organization and they presented themselves as network organization that support women with small business. They gave two membership prices 99$/yr or 299$/life time and the next steps would be advertise my business on linked and their website, get a logo to put on my website, get help with SEO for my website.This is a scam service i paid 299$ and got an email to help with my bio which ended up being a copy paste from my bio in the website, and none of the things happened, the website members are 5 members that are fake accounts.This organization took 199$ from me and they are a scam. I would like my refund please

  Business Response

  Date: 06/08/2023

  Good afternoon *** ******** * we already refunded your membership on 6/7/2023 when you contacted our support team. You did not provide us an opportunity to resolve your concerns before submitting your complaint. Your membership was fulfilled on 5/22/2023 - we sent you access instructions for your account on the same day. One of our editors also prepared a biography for you which you approved and we published to our site. We have tens of thousands of active members globally, all you would need to do is search on our website. We're sorry to hear membership did not live up to your expectations and we wish you the best of success in your future endeavors.

• Initial Complaint

  Date:06/07/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have no idea how these people got my information I have not sought any type of service such as they are claiming to offer nor have I contacted anyone in association with this group in any way I have not filled out any applications and dont desire their correspondence. I especially dont want any further harassment they wont stop calling me from every ******** area code there is from more numbers than I even knew could be populated by previous robo call nuisances - they are calling me upwards of 15 times a day in addition to texting always from various ** area codes and always with a new number to bypass my attempts at blocking all the calls. They wont leave voice messages but when I answer and place the call in mute someone will state my first name almost as if they know me. My father searched online to try and help me stop this and helped me to realize this is a business attempting to sell me some type of membership - My concern is that if this is true - what kind of business would establish a sales model that involves harassing their potential customers to the point of conducting a reckless and wanton disregard for the rights of other human beings. I cannot believe this giant scam outfit even has a C rating. What is going on?? How are they getting away with this level of disruption and obvious intense attempts at manipulation through harassment. Ive attached just a couple screen shots taken today of my call log (Im missing calls from doctors and important information because they are tying up my ability to communicate normally.

  Business Response

  Date: 06/07/2023

  Good afternoon - we have placed you on our do not call list as per your request.

• Initial Complaint

  Date:05/23/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In November 2021 while on short term disability recovering from surgery, I purchased a one-year membership to aid in reentering the workforce. This was a mistake and provided no value to me. In November 2022, it was auto renewed and I have been trying contact them since then. Then, in both March and April the card in file was charged again. This mistake has cost $1500 more that the initial first year fee. I need help in getting refunded.

  Business Response

  Date: 05/23/2023

  Thank you for reaching out. You are not a member of our organizartion.

• Initial Complaint

  Date:05/18/2023

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On March 28, 2023, I received confirmation of my $99 one-year membership. On April 4 I received an additional email with a link to "welcome materials". On April 5, I received a note that the Editorial Team would prepare my professional biography. On May 15, I received a call that a press release was forthcoming with my biography, etc. I have never received anything for the $99 one-year membership fee. No biography, no press release, no assisted networking opportunities.On 5/17, this organization attempted to charge my credit card again for $500. I sent a message to inquire as to what this is for and I have received no response. It's clear this organization is advertising things they have no business to follow through with. At the least, I feel 100% this is a bait and switch scam.I'd like to get my $99 refund and I would like to be assured they do not have my credit card for future cahrges.

  Business Response

  Date: 05/18/2023

  Good morning - as discussed via email yesterday we've already refunded your membership at your request.

  Customer Answer

  Date: 05/18/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  ***********************
  
  
  
   
  
  

• Initial Complaint

  Date:05/16/2023

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was contacted on 5/9/23 by phone from a man stating he was from the Worldwide Women's Association and he was telling me about a press release they would send out for me. I did join this group before this call and I regret it deeply now. They make it seem like you're joining some sort of amazing group but it really isn't. It seems like a scam to get money and now I'm trying to get my money back from the press release. The person on the phone did NOT mention the price of the press release. He did mention using it as a business expense. At the time I assumed he was talking about my membership fee. Then two days later I get the attached email saying they charged my debit card (which I also was NOT aware was on file and did NOT to my knowledge just give them permission to charge whenever they wanted) $499.95 which is way too much for me to afford right now. So far I have emailed them three times and called once. I had to leave a message and am hoping to get them to respond. That's why I'm here, so that maybe they will pay attention to **** do not want that press release and I would like that money back. It was not authorized by me to my knowledge or was I even made aware it was happening. These people are a scam and if I can indeed find out how to unjoin this group, I am going to do so. And for one thing, even if I have to change the number of my debit card, I will do so so that they cannot charge me money for things I did not agree to.

  Business Response

  Date: 05/17/2023

  Good morning *** ***** - we apologize if there was any confusion about the Press Release. It's already noted in our system that our support team provided a resolution to your inquiry yesterday. If you need anything else please let ** know.

  Customer Answer

  Date: 05/18/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  *****************************
  
  
  
   
  
  

• Initial Complaint

  Date:05/16/2023

  Type:Order Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They conned me into a lifetime membership to the World Wide Women's Associate and for $300 and months later there is now a charge for $500. They say send an email for help but no response even days later and the phone number never has someone answer. I want a full refund and my information take down off their website. I do not want to be associated with any organization looking to directly scam and target women. I will seek legal action if necessary and warn others not to fall for this. I take my career seriously. I want the whole $800 back.

  Business Response

  Date: 05/16/2023

  We apologize for the delayed response by our support team - we have received your inquiry and were working on a resolution for you before your submitted your request here. The $499.95 USD billing from 5/11/2023 is for the purchase of your Press Release which you made during the course of your conversation with your membership account director. **************** has cancelled the order for the Press Release, along with your membership (as per your request) and removed your account. The refund of $798.95 will post back to your account in 2-4 business days. If you need further assistance, please contact our support team via email.

  Customer Answer

  Date: 05/22/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  ***************************