Complaints

This profile includes complaints for We Scribe Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  We Scribe Corporation

  New York, NY 10016-4325

  
• 

  We Scribe Corporation

  1915 NE 45th St Ste 205 Ft Lauderdale, FL 33308-5100

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/09/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a magazine in the mail. I had apparently been signed up for a subscription. I called the magazine and they told me that this company, We Scribe, signed me up and I had to contact them. I have never heard of this company nor have I ever been in any sort of contact with them. I do not feel comfortable reaching out to some unknown company with an extremely poor website about anything having to do with me. It all reeks of a scam some how. I did an online search and see that this We Scribe company seems to be very busy signing a lot of people up to magazine subscriptions. I sent them a request asking how they got my information and requesting they tell me who signed me up for this magazine subscription and who is paying the bill for it. I did not authorize this nor do I want it. Nor do I have the time to chase down some random company signing me up for things I do not want only to have them remove me from everything. My time is valuable and I do not appreciate having to take time away from my family to devote to this nonsense.

  

  Business Response

  Date: 06/10/2025

  Regarding Case #********, filed by ****** ****, we sincerely apologize for any inconvenience caused by this ************. We hope this resolution provides a satisfactory conclusion.
  
  We Scribe acts as a clearinghouse, processing magazine ************s for publishers on behalf of third-party agencies. Please note, we do not handle payments or billing.
  
  *** **** contacted We Scribe via an online message on June 9, 2025, at 8:41 PM Eastern Time. Our office was closed at that time; our business hours are Monday through Friday, 9 AM to 5 PM Eastern Time. We received this notice on Tuesday, June 10,2025.
  
  On Tuesday, June 10, 2025, we promptly processed ******** GQ ************ for cancellation (confirmation number ******). We also emailed *** **** at 9:07 AM Eastern Time to confirm the cancellation and advise him that he might still receive additional issues due to the publisher's production schedule, which is out of our control.
  
  We Scribe has placed ****** **** on our Do Not Market list, which is maintained in perpetuity. We hope *** **** finds this response satisfactory and welcome him to contact us by email at *********************************** or by phone at ************ should he have any additional concerns during our regular business hours, excluding holidays.

  Regards,
  We Scribe

• Initial Complaint

  Date:04/09/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I randomly started receiving a physical subscription to ************ After receiving multiple issues, but no charges to any of my accounts, I contacted ** to inquire why I had a subscription. The customer service representative informed me that a company called We Scribe was responsible. I called We Scribe phone number, and no one answered or returned my call.

  

  Business Response

  Date: 04/10/2025

  We are writing in response to Case #********, filed by ********* ***************. We would like to offer our sincere apologies to *** *************** for any inconvenience this subscription has caused him. We trust he will find closure within this response and will be satisfied with the resolution.

  We Scribe is a clearinghouse that processes magazine subscriptions to publishers on behalf of 3rd party agencies. We do not process any payments or billing. Prior to receiving this notice on Wednesday, April 9th, 2025, at 7:38 PM Eastern time, *** *************** called our office on Wednesday, April 9th, 2025, at 4:49 PM Eastern time and again at 4:51 PM Eastern time, followed by a text message at 4:54 PM Eastern time. We also received a Contact Us email request on our website at 4:51 PM Eastern and an email to *********************************** at 5:01 PM Eastern time, plus a text message at 4:54 PM Eastern time. We appreciate ****************** utilizing all our methods of communication, however, with office hours of Monday through Friday from 9 AM to 5 PM Eastern time, we were not able to respond before closing.

  On Thursday, April 10th, 2025, at 9:04 AM Eastern time, our office replied to *** **************** text message and completed his cancellation request, confirmation number ******* at 9:04 AM Eastern time.  As is our policy, an email response was sent to both of *** **************** emails at 9:05 AM Eastern time and 9:06 AM Eastern time respectively. In our response, we advised that he may still receive additional issues. This is due to the publishers production schedule and out of our control.

  We Scribe placed ********* *************** on our Do Not Market list which is maintained in perpetuity. We **** ********* finds satisfaction with this response and we welcome him to contact us by email *********************************** or ************ should he have any additional concerns.

  Regards,
  We Scribe

• Initial Complaint

  Date:03/31/2025

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I been receiving Real Simple in the call I called them to stop receiving this magazine that I never subscribed to. They told me I had to call We Scribe I ask what kind of company they were the lady said it's a third party company which I nerve heard of she was very quiet to give me the number as if she has had a lot of calls about the same thing. I never subscribed or gave We Scribe any of my information I want this to stop immediately

  

  Business Response

  Date: 04/01/2025

  We are writing in response to Case #********, filed by ********** ******. We would like to offer our sincere apologies to *** ****** for any inconvenience this subscription has caused. We trust ********** will find closure within this response and will be satisfied with the resolution.
  
  We Scribe is a clearinghouse that processes magazine subscriptions to publishers on behalf of 3rd party agencies. We do not process any payments or billing. Our office processed the cancelation of REAL SIMPLE magazine, which commenced in October 2021, upon receipt of this request, confirmation number *******. *** ****** can expect to receive additional issues as it can take several weeks for the publisher to process the cancellation. An email with this information has been sent to the address provided.
  
  We Scribe has placed ********** ****** on our Do Not Market list, which is maintained in perpetuity to ensure this does not occur again. We hope ********** finds satisfaction with this response, and we welcome contact by email *********************************** by text ************ or by phone ************ should any additional concerns arise. All emails, text messages and voicemails are answered during regular business hours of Monday through Friday, from 9 AM to 5 PM Eastern Time excluding holidays.
  
  Regards,
  We Scribe

• Initial Complaint

  Date:03/06/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I randomly started receiving a physical subscription to ************ After receiving a second issue, but no charges to any of my accounts, I contacted ** to inquire why I had a subscription. The customer service representative informed me that a company called We Scribe was responsible and canceled my membership for me. I called We Scribe phone number, and no one answered or returned my call this is egregious, and this company needs to be shut down.

  

  Business Response

  Date: 03/06/2025

  We are writing in response to Complaint #********,filed by ***** ********. We would like to offer our sincere apologies for any inconvenience this subscription has caused.
  
  We Scribe is a clearinghouse that processes magazine subscriptions to publishers on behalf of 3rd party agencies. We do not process any payments or billing. We Scribe received a call from *** ******** on Thursday, March 6th at 9:34 AM Eastern Time. All lines were busy at the time of his call, which is typically our high call volume period. We responded to ******* call the same day at 12:14 PM Eastern Time and processed the cancelation of ************ confirmation number is *******. He can expect to receive additional issues as it can take several weeks for the publisher to process the cancellation. An email with this information has been sent to the address provided.
  
  We Scribe placed ***** ******** on our Do Not Market list which is maintained in perpetuity. We hope he finds satisfaction with this response, and we welcome him to contact us by email ************************************ by phone ************ or by text ************ should there be any additional concerns. All emails, voicemails and text messages are responded to during regular business hours of Monday through Friday from 9 AM to 5 PM Eastern,excluding Holidays.
  
  Regards,
  We Scribe

• Initial Complaint

  Date:03/05/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have received issues of *********** that I did not subscribe to or want. I contacted ** customer support and was told that they can stop sending me issues, but We Scribe was managing the subscription, and that they(GQ) could not cancel my subscription or tell me how it was being paid for. We Scribe has apparently obtained my information without my consent and used it without my consent to initiate a subscription without my consent. ** customer support provided me with a phone number for We Scribe, but in order to cancel We Scribe has to cancel it. I dont feel comfortable contacting this company, based upon how they solicit business without knowledge or consent.

  

  Business Response

  Date: 03/06/2025

  We are writing in response to Complaint #********, filed by ***** ******. We would like to offer our sincere apologies for any inconvenience this subscription has caused.
  
  We Scribe is a clearinghouse that processes magazine subscriptions to publishers on behalf of 3rd party agencies. We do not process any payments or billing. Our office processed the cancelation of *********** upon receipt of this request, confirmation number *******. *** ****** can expect to receive additional issues as it can take several weeks for the publisher to process the cancellation. An email with this information has been sent to the address provided.
  
  We Scribe placed ***** ****** on our Do Not Market list which is maintained in perpetuity. We hope ***** finds satisfaction with this response and we welcome him to contact us by email ************************************ by phone ************ or by text ************ should there be any additional concerns. All emails, voicemails and text messages are responded to during regular business hours of Monday through Friday from 9 AM to 5 PM Eastern, excluding Holidays.
  
  Regards,
  We Scribe
  
  

  Customer Answer

  Date: 03/07/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  ***** ******
  
  
  
   
  
  

• Initial Complaint

  Date:03/03/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a copy of *********** yesterday out of nowhere and I called ** and found out this company signed me up without my permission. I was able to cancel the subscription but ** knew nothing about payment or anything and just gave me the contact information for this company. My message sounds exactly the same as others stories because it is. This We scribe company is a scam.

  

  Business Response

  Date: 03/03/2025

  We are writing in response to Case #********, filed by **** ********. We would like to offer our sincere apologies to *** ******** for any inconvenience this subscription has caused him. We trust he will find closure within this response and will be satisfied with the resolution.

  We Scribe is a clearinghouse that processes magazine subscriptions to publishers on behalf of 3rd party agencies. We do not process any payments or billing. Prior to receiving this notice on Monday, March 3rd, 2025, *** ******** called our office on Saturday, March 1st, 2025, at 10:49 AM Eastern, followed by a Contact Us email request on our website at 11:09 AM Eastern and a text message at 11:11 AM Eastern, however our office was closed until Monday. Our regular business hours are Monday to Friday, 9 AM to 5 PM Eastern, excluding holidays.

  On Monday, March 3rd, 2025, at 9:06 AM Eastern, our office replied to *** ********* email with confirmation of cancellation as well as his request to be removed from future promotions. In our response, we advised that he may still receive additional issues. This is due to the publishers production schedule and out of our control. We Scribe also responded to his voice mail and text messages. 

  We Scribe placed **** ******** on our Do Not Market list which is maintained in perpetuity. We hope **** finds satisfaction with this response and we welcome him to contact us by email *********************************** or ************ should he have any additional concerns.
  

  Regards,
  We Scribe
  

  
  

• Initial Complaint

  Date:02/24/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received a *********** for Feb 2025 that I did not subscribe to. I contacted ** and was told a third party called We Scribe was responsible for subscribing me. They were able to suspend the magazines from being delivered to my address but I was told I had to contact We Scribe to cancel the subscription. I am not sure how they were able to get my information but I feel uncomfortable contacting a company that would do such a thing.

  

  Business Response

  Date: 02/25/2025

  We are writing in response to Complaint #********, filed by ******* *******. We would like to offer our sincere apologies for any inconvenience this subscription has caused.
  
  We Scribe is a clearinghouse that processes magazine subscriptions to publishers on behalf of 3rd party agencies. We do not process any payments or billing. Our office processed the cancelation of *********** upon receipt of this request, confirmation number *******. *** ******* can expect to receive additional issues as it can take several weeks for the publisher to process the cancellation. An email with this information has been sent to the address provided.
  
  We Scribe placed ******* ******* on our Do Not Market list which is maintained in perpetuity. We hope ******* finds satisfaction with this response and we welcome him to contact us by email ************************************ by phone ************ or by text ************ should there be any additional concerns. All emails, voicemails and text messages are responded to during regular business hours of Monday through Friday from 9 AM to 5 PM Eastern, excluding Holidays.
  
  Regards,
  We Scribe
  
  

  Customer Answer

  Date: 02/26/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  ******* *******
  
  
  
   
  
  

• Initial Complaint

  Date:02/05/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have received 1 issue of GQ FEB 2025 - that I did not subscribe to or want. I contacted ** only to be told that We Scribe was managing the subscription, and that they (GQ) could therefore not cancel my subscription or tell me how it was being paid for. We Scribe has apparently obtained my information without my consent and used it without my consent to initiate a subscription without my consent. ** provided me with a phone number for We Scribe, but in order to cancel, We Scribe has to cancel it.I dont feel comfortable contacting this company, based upon how they solicit business without knowledge or consent.

  

  Business Response

  Date: 02/06/2025

  We are writing in response to Complaint #********, filed by ******* ********. We would like to offer our sincere apologies for any inconvenience this subscription has caused.
  
  We Scribe is a clearinghouse that processes magazine subscriptions to publishers on behalf of 3rd party agencies. We do not process any payments or billing. Our office processed the cancelation of *********** upon receipt of this request, confirmation number *******. *** ******** can expect to receive additional issues as it can take several weeks for the publisher to process the cancellation. An email with this information has been sent to the address provided.
  
  We Scribe placed ******* ******** on our Do Not Market list which is maintained in perpetuity. We **** ******* finds satisfaction with this response and we welcome him to contact us by email ************************************ by phone ************ or by text ************ should there be any additional concerns. All emails, voicemails and text messages are responded to during regular business hours of Monday through Friday from 9 AM to 5 PM Eastern, excluding Holidays.
  
  Regards,
  We Scribe
  
  

• Initial Complaint

  Date:01/31/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I started getting unsolicited subscription magazines from ************ I never subscribed to this and it's alarming that a company can subscribe me to something that I did not request. I'm not sure if I've been charged for this as I can't seem to find a transaction that matches this, but I need this to be canceled immediately and be taken off any marketing lists or similar.

  

  Business Response

  Date: 02/03/2025

  We are writing in response to Review #********, filed by ******** *********. We would like to offer our sincere apologies for any inconvenience this subscription has caused.
  
  We Scribe is a clearinghouse that processes magazine subscriptions to publishers on behalf of 3rd party agencies. We do not process any payments or billing. Our office processed the cancelation of *********** upon receipt of this request, confirmation number *******. Mr. ********* can expect to receive additional issues as it can take several weeks for the publisher to process the cancellation. An email with this information has been sent to the address provided.
  
  We Scribe placed ******** ********* on our Do Not Market list which is maintained in perpetuity. We hope ******** finds satisfaction with this response and we welcome him to contact us by email ************************************ by phone ************ or by text ************ should there be any additional concerns. All emails, voicemails and text messages are responded to during regular business hours of Monday through Friday from 9 AM to 5 PM Eastern,excluding Holidays.
  
  Regards,
  We Scribe

  Customer Answer

  Date: 02/21/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  ******** *********
  
  
  
   
  
  

• Initial Complaint

  Date:01/28/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We scribe somehow got a hold on my old mailing address that I haven't been living there in over 9 years. I have never signed up a magazine subscription from them. i would like to be taken off that list. I dont feel comfortable knowing that this company have my information. Ridiculous...

  

  Business Response

  Date: 01/29/2025

  We are writing in response to Case #********, filed by ******* *******. We would like to offer our sincere apologies to *** ******* for any inconvenience this subscription has caused him. We trust he will find closure within this response and will be satisfied with the resolution as this matter has already been addressed.

  We Scribe is a clearinghouse that processes magazine subscriptions to publishers on behalf of 3rd party agencies. We do not process any payments or billing. Prior to receiving this notice on Wednesday,January 29th, 2025, at 9:00 AM, *** ******* contacted our office by telephone on Saturday, January 25th,2025, at 5:29 PM Eastern Time however our office was closed until Monday. He then utilized our ****************** from our website. On Monday, January 27th, 2025,at 9:04 AM Eastern Time, our office replied to *** ********* email with confirmation of cancellation as well as his request to be removed from future promotions. In our response, we advised that he may still receive additional issues. This is due to the publishers production schedule and out of our control.

  We Scribe placed ******* ******* on our Do Not Market list which is maintained in perpetuity. We **** ******* finds satisfaction with this response and we welcome him to contact us by email *********************************** or ************ should he have any additional concerns.
  

  Regards,
  We Scribe