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Business Profile

Veneers

Pop On Veneers

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.17/5 stars

Average of 329 Customer Reviews

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Review Details

  • Review fromByron M

    Date: 09/21/2023

    1 star

    Byron M

    Date: 09/21/2023

    Absolutely terrible and delicate material used for product. They give you 30-days to have the veneers remade or refunded but it's an almost 30-day turnaround time for just one remake and mine still got cracks (even though I hardly used it after a remake). I was not even offered any kind of refund. I definitely would not recommend this product to even my worst enemy.

    Pop On Veneers

    Date: 09/22/2023

    Thank you for your feedback, *****. We are so sorry to hear this. We always look forward to improving our services with both our product and customer experience. To clarify, the warranty upon receiving your original pair of veneers is 30 days, however we offer up to 2 remakes. The 30 day warranty period restarts after you have received your first remake. The reason for our 30 day remake or return policy is because if you are experiencing fitting or cosmetic issues, that would be evident to our clients within the first 30 days. Unfortunately it is difficult to determine how veneers *** have been broken after the 30 day window, as there are numerous circumstances that *** be out of our control after that time period. You can also learn more about how to make them last longer by following this link: ********************************************************* . It's our goal for you to be celebrating your new smile, and when there's an issue, we want to make sure we resolve it for you. Certainly reach out to us if we can help in any way within our policy description here: ************************************************. We're here for you! Have a wonderful day.
  • Review fromJon S

    Date: 09/19/2023

    5 stars

    Jon S

    Date: 09/19/2023

    I love my top and bottom new teeth! They snap in and are comfortable. I recommend this over pulling teeth and getting dentures!

    Pop On Veneers

    Date: 09/20/2023

    Wonderful to hear ***! Were so glad that youre enjoying your new smile! Glad to hear that your veneers look and feel great! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!
  • Review fromLori S

    Date: 09/13/2023

    5 stars

    Lori S

    Date: 09/13/2023

    It was simple to do. When receiving my original set the teeth were slightly off. Sent them back and they remade them, for free, per their policy. They have been wonderful!

    Pop On Veneers

    Date: 09/14/2023

    Thank you so much for your review, ****! We are glad to hear you love your new smile and our customer service team was there for you to make any adjustment to make you feel 100% confident in your Pop On Veneers! Welcome to the Pop On Family!  Thank you for choosing Pop On Veneers! Enjoy celebrating your new smile!  

  • Review fromAlain R

    Date: 09/08/2023

    2 stars

    Alain R

    Date: 09/08/2023

    Poor workmanship and quality. Material used melted inside my veneer case and now I can not use after only 3 months and I was told they will not replace instead I have to buy a replacement.

    Pop On Veneers

    Date: 09/10/2023

    Thank you for reaching out, *****. Here at Pop On, we stand by our PopOn Promise which is available here: ************************************************. Kindly note, the 30 day remake or return policy begins 30 days from the date in which you receive your veneers. We must receive the completed remake/return form within the 30 day period in order to process your request. Our Pop On promise is included upon purchase, within our correspondence, and a required check of approval when completing our remake/return or cancellation form. From our records, we do see you reached out to us within the 30-day window. We replied with our remake form on 6/9/23, however, we did not receive a completed remake form from you. Please note in order to proceed with a remake the remake form must be submitted within 30 days of receiving your veneers. Additionally we did receive a call on  stating your veneers were damaged from being left in a hot car on 9/5/23. Kindly note that the longevity of the veneers depends on individual usage and how they are worn and handled on a daily basis. You can also learn more about how to make them last longer by following this link: *********************************************************. Unfortunately since you are outside your warranty period no further action can be taken at this time. However, if you are outside of your warranty, and are not experiencing fitting issues, you are eligible for up to 70% off our spare veneers! No new retakes needed! We use the scans we already have on file to recreate your custom made veneers. We are sorry your ************* had to end this way, but we do hope we were able to clarify any confusion surrounding our policies Have a wonderful rest of your day! 
  • Review fromRobert E.

    Date: 08/31/2023

    1 star

    Robert E.

    Date: 08/31/2023

    These made my gums raw, gave me a headache, caused me to talk with a lisp, drool excessively and everyone knew they were fake. They charged me $160 to return them the same day I received them. That is very excessive!

    Pop On Veneers

    Date: 09/08/2023

    We are so sorry to hear this, *****. At Pop On Veneers, we aim to give our customers the best experience possible- especially when assisting with any questions or concerns. Feedback from our customers is how we continue to learn and improve our services. Kindly email us at ******************************* so we may further assist you. We're here for you! Have a wonderful day.

  • Review fromMohammad H

    Date: 08/29/2023

    1 star

    Mohammad H

    Date: 08/29/2023

    I wish there is no star option. Wasting time and money .Its look like a Halloween costume. When you wear it you will scared to yourself, like a vampire. If you don't believe, try it . They refunded me 50% , this way they make money $300 from each customer. I will fight for my other 50% or I will post everywhere my opinion about this very low quality company.

    Pop On Veneers

    Date: 08/31/2023

    Thank you for reaching out, ********. Here at Pop On, we stand by our Pop On Promise which is available here: ************************************************. Per our Pop On Promise we offer up to 2 remakes or a return within 30 days of the receipt of your veneers, and the 30 day warranty restarts after your 1st remake. Please keep in mind that each pair of Pop On Veneers are custom-made veneers just for you, so we must account for time, labor, and materials used to create your veneers. We would kindly like to clarify that our policy states that anytime after the one-hour window, partial refunds are issued. The Pop On Promise details the fees that are kept at each stage of the customer journey which you can find here: ************************************************. Our Pop On promise is included upon purchase, within our correspondence, and a required check of approval when completing our remake/return or cancellation form.We are sorry your ************* had to end this way, but we do hope we were able to clarify any confusion surrounding your partial refund amount and our policies. Kindly reach out to us at ******************************* if you have any additional questions. Thank you!
  • Review fromAnthony P

    Date: 08/26/2023

    5 stars

    Anthony P

    Date: 08/26/2023

    I love ************, my new pop ons ***********

    Pop On Veneers

    Date: 08/29/2023

    Wonderful to hear *******! Were so glad that youre enjoying your new smile! Glad to hear that your veneers look and feel great! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile! 

  • Review fromDon S

    Date: 08/25/2023

    5 stars

    Don S

    Date: 08/25/2023

    I had a great experience with pop on smiles.A fine company to work.

    Pop On Veneers

    Date: 08/29/2023

    Amazing ******! Were thrilled to hear that you love your new smile! Were glad you had a great experience throughout the process! Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!  
  • Review fromLisa Y

    Date: 08/19/2023

    5 stars

    Lisa Y

    Date: 08/19/2023

    I am very satisfied with the whole process of getting my new veneers!*****************

    Pop On Veneers

    Date: 08/20/2023

    That's great, ****! Were thrilled to hear that you are celebrating your new smile! We're so glad you love your veneers! Its an honor to be a part of your *************. Welcome to the Pop On Family! Thank you for your review and for choosing Pop On Veneers!

  • Review fromBobby M

    Date: 08/18/2023

    5 stars

    Bobby M

    Date: 08/18/2023

    The greatest purchase I have ever made got my smile back

    Pop On Veneers

    Date: 08/19/2023

    Terrific *****! Were thrilled to hear that you love your Pop On Veneers and that you got your confident smile back! Welcome to the Pop On Family, its an honor to be a part of your *************!  Thank you for your review and for choosing Pop On Veneers! Enjoy celebrating your new smile!

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